Due to recent power surges, my garage door started opening itself periodically. Additionally, although it was synced with my security app, that sync also was disrupted, so I was not even aware that the door was open. I called Precision Garage Door one day and the next day at the scheduled time, Daniel arrived and installed a new garage door opener. He was excellent at the technical part, of course, but in addition, he was patient with me and actually went the extra mile to work through a difficult process of getting the new system and the security app to work together. I would never hesitate to use Daniel or Precision again. Thank you for an "above and beyond" experience!
Linda H.
07/03/2025
Due to recent power surges, my garage door started opening itself periodically. Additionally, although it was synced with my security app, that sync also was disrupted, so I was not even aware that the door was open. I called Precision Garage Door one day and the next day at the scheduled time, Daniel arrived and installed a new garage door opener. He was excellent at the technical part, of course, but in addition, he was patient with me and actually went the extra mile to work through a difficult process of getting the new system and the security app to work together. I would never hesitate to use Daniel or Precision again. Thank you for an "above and beyond" experience!
Linda H.
07/03/2025
Excellent service and super quick response. I called Precision late last night 07/01/2025 and they had a field manager at our location this morning at 10am on 07/02/2025. Bryan Rykowski called me on his way (great communication), arrived promptly, and was extremely professional. Super nice guy! That goes a long way in my book. He was able to diagnose our problem super quick and provide an accurate quote within minutes. He had the replacement parts on his truck and was able to get us back into business within an hour. I highly recommend Precision Garage Door of Austin and fully intend to do business, as needed, in the future. Thanks Brian!!!
Rob Penrod
07/02/2025
Excellent service and super quick response. I called Precision late last night 07/01/2025 and they had a field manager at our location this morning at 10am on 07/02/2025. Bryan Rykowski called me on his way (great communication), arrived promptly, and was extremely professional. Super nice guy! That goes a long way in my book. He was able to diagnose our problem super quick and provide an accurate quote within minutes. He had the replacement parts on his truck and was able to get us back into business within an hour. I highly recommend Precision Garage Door of Austin and fully intend to do business, as needed, in the future. Thanks Brian!!!
Rob Penrod
07/02/2025
Precision Garage Door of Austin one of the absolute best companies I have worked with. The scheduling of the appointment was very easy and the technician came to my house the same day. Precision sent an email with the technician's name (*******) and time of arrival. We received a text when he was on the way and he arrived exactly on time. His knowledge was super and he was able to have the fix in place within hours. He had all of the parts on his truck - no delay. This is the second time using them and the experience was great both times. I highly recommend Precision.
Denise G
06/29/2025
Absolutely exceptional service! Texted and called ahead with the service window and was there right on time. Installed beautiful doors and took the time to put them in correctly. ****** was our technician and he helped explain how to care for the doors long-term as well. Would recommend to anyone!
Wendy L
06/27/2025
I had a fantastic experience with Precision Garage Door Service, and I want to give a special shoutout to technician Patrick Day. I was genuinely surprised and impressed that they were able to schedule a same-day appointment?and Patrick arrived right on time. After evaluating the issue, Patrick clearly explained what was wrong and walked me through both short-term and long-term repair options. I appreciated the transparency and professionalism. Once I made my decision, he completed the repair efficiently and did an outstanding job. Not only did he fix the problem, but he also took the time to explain how everything worked?from the new door motor to the remotes and accessories. He even gave me helpful tips on how to maintain the door and what to do if I ever need service again. I highly recommend Patrick Day and the entire Precision Garage Door Service team in Austin. Fast, friendly, knowledgeable, and professional?top-notch service all around.
Lee W.
06/24/2025
Joshua Surfus arrive on time or a little early and made the spring and bearing replacements in less than one hour. He did good work and was very professional. The only comment I would have is the national dispatch I called did not give a correct price for what is required in Texas, two springs on a double garage door. The price was significantly higher than their phone estimate. I would use Precision again.
Charles Schmidt
06/24/2025
Service man (Mickey W) from Precision Garage Doors arrived soon after I called & quickly fixed an issue with our garage door openers. Price was very reasonable. Mickey also serviced the three-year-old garage door itself. He was able to help with suggestions about replacing the other garage door we have, too, which I appreciated.
Samuel Marshall
06/22/2025
Jeremy showed up right on time, quickly diagnosed the issue (generally poor installation - track alignment, lubrication, etc.), and fixed it. He clearly explained what he was going to do and, after he was done, what work was performed. We settled the charge and he was on his way. While he was here and gone in under an hour, the work was carefully done. I appreciate that he was both diligent and careful.
David Boles
06/17/2025

