Reviews

Jeremy Malek was on time and did a great job installing a new garage door opener and repairing my garage door

Matthew Lawhon

07/04/2025

Due to recent power surges, my garage door started opening itself periodically. Additionally, although it was synced with my security app, that sync also was disrupted, so I was not even aware that the door was open. I called Precision Garage Door one day and the next day at the scheduled time, Daniel arrived and installed a new garage door opener. He was excellent at the technical part, of course, but in addition, he was patient with me and actually went the extra mile to work through a difficult process of getting the new system and the security app to work together. I would never hesitate to use Daniel or Precision again. Thank you for an "above and beyond" experience!

Linda H.

07/03/2025

Due to recent power surges, my garage door started opening itself periodically. Additionally, although it was synced with my security app, that sync also was disrupted, so I was not even aware that the door was open. I called Precision Garage Door one day and the next day at the scheduled time, Daniel arrived and installed a new garage door opener. He was excellent at the technical part, of course, but in addition, he was patient with me and actually went the extra mile to work through a difficult process of getting the new system and the security app to work together. I would never hesitate to use Daniel or Precision again. Thank you for an "above and beyond" experience!

Linda H.

07/03/2025

Excellent service and super quick response. I called Precision late last night 07/01/2025 and they had a field manager at our location this morning at 10am on 07/02/2025. Bryan Rykowski called me on his way (great communication), arrived promptly, and was extremely professional. Super nice guy! That goes a long way in my book. He was able to diagnose our problem super quick and provide an accurate quote within minutes. He had the replacement parts on his truck and was able to get us back into business within an hour. I highly recommend Precision Garage Door of Austin and fully intend to do business, as needed, in the future. Thanks Brian!!!

Rob Penrod

07/02/2025

Jeremy installed a new garage opener and was very professional and organized and I would recommend him to everybody.

Joann Meyer

07/02/2025

Excellent service and super quick response. I called Precision late last night 07/01/2025 and they had a field manager at our location this morning at 10am on 07/02/2025. Bryan Rykowski called me on his way (great communication), arrived promptly, and was extremely professional. Super nice guy! That goes a long way in my book. He was able to diagnose our problem super quick and provide an accurate quote within minutes. He had the replacement parts on his truck and was able to get us back into business within an hour. I highly recommend Precision Garage Door of Austin and fully intend to do business, as needed, in the future. Thanks Brian!!!

Rob Penrod

07/02/2025

Jeremy installed a new garage opener and was very professional and organized and I would recommend him to everybody.

Joann Meyer

07/02/2025

Joshua was excellent, professional and personable. Assesed the motor told me what needed to be done, showed me the cost and did the work I agreed on to perfection! Your company is great. He was also on time snd called before he showed and it was same day service !! THANK YOU!

Della S.

07/01/2025

Landon just finished my new garage doors and he did a perfect job. They are so quiet and the garage is much brighter and cooler. I can't believe I've put up with my old noisy doors for so long. Thanks so much Precision and Landon.

Andy Martin

07/01/2025

Joshua was excellent, professional and personable. Assesed the motor told me what needed to be done, showed me the cost and did the work I agreed on to perfection! Your company is great. He was also on time snd called before he showed and it was same day service !! THANK YOU!

Della S.

07/01/2025

Landon just finished my new garage doors and he did a perfect job. They are so quiet and the garage is much brighter and cooler. I can't believe I've put up with my old noisy doors for so long. Thanks so much Precision and Landon.

Andy Martin

07/01/2025

Precision Garage Door of Austin one of the absolute best companies I have worked with. The scheduling of the appointment was very easy and the technician came to my house the same day. Precision sent an email with the technician's name (*******) and time of arrival. We received a text when he was on the way and he arrived exactly on time. His knowledge was super and he was able to have the fix in place within hours. He had all of the parts on his truck - no delay. This is the second time using them and the experience was great both times. I highly recommend Precision.

Denise G

06/29/2025

Sean was very professional and respectful. The work was completed quickly and expertly.

Michael Abramov

06/27/2025

Absolutely exceptional service! Texted and called ahead with the service window and was there right on time. Installed beautiful doors and took the time to put them in correctly. ****** was our technician and he helped explain how to care for the doors long-term as well. Would recommend to anyone!

Wendy L

06/27/2025

Landon Kellogg was the technician. He was on time, completed the installation of a new garage door, and left the garage clean.

sue wright

06/25/2025

BAMA BO

06/25/2025

Brian Rykowski provide prompt, knowledgeable and courteous service. Diagnosed the problem and explained options. Completed install of new hardware and motor in about 2.5 hrs. Excellent!! Highly recommend.

Michael Carroll

06/24/2025

I had a fantastic experience with Precision Garage Door Service, and I want to give a special shoutout to technician Patrick Day. I was genuinely surprised and impressed that they were able to schedule a same-day appointment?and Patrick arrived right on time. After evaluating the issue, Patrick clearly explained what was wrong and walked me through both short-term and long-term repair options. I appreciated the transparency and professionalism. Once I made my decision, he completed the repair efficiently and did an outstanding job. Not only did he fix the problem, but he also took the time to explain how everything worked?from the new door motor to the remotes and accessories. He even gave me helpful tips on how to maintain the door and what to do if I ever need service again. I highly recommend Patrick Day and the entire Precision Garage Door Service team in Austin. Fast, friendly, knowledgeable, and professional?top-notch service all around.

Lee W.

06/24/2025

Lee Williams

06/24/2025

Joshua Surfus arrive on time or a little early and made the spring and bearing replacements in less than one hour. He did good work and was very professional. The only comment I would have is the national dispatch I called did not give a correct price for what is required in Texas, two springs on a double garage door. The price was significantly higher than their phone estimate. I would use Precision again.

Charles Schmidt

06/24/2025

Fast, reliable and quality service

Brad La Mendola

06/23/2025

Excellent service, prompt, professional and reliable

Gus Cardenas

06/23/2025

Service man (Mickey W) from Precision Garage Doors arrived soon after I called & quickly fixed an issue with our garage door openers. Price was very reasonable. Mickey also serviced the three-year-old garage door itself. He was able to help with suggestions about replacing the other garage door we have, too, which I appreciated.

Samuel Marshall

06/22/2025

Excellent service and detailed explanation!

Foster Mayer

06/21/2025

Jessica Delgado

06/20/2025

Great experience with Precision. Our door broke, they came out to make sure it would be secure, then came out the same week to install a new door. Landon was great. He was on time and did a great job. Would definitely recommend Precision Garage Door!

Beth Hovey

06/20/2025

Every interaction was great from the initial assessment to the installation with Phil. We did have an issue matching the color, other than that the Customer Service was stellar.

Leslie Mitchell

06/18/2025

Patrick was awesome! Explained my options thoroughly and then got to work making it happen. Very satisfied! Thank you Patrick!

Jeff Johnson

06/18/2025

Great service! Our technician Ricky was amazing!

Beth & Jimmy Lindsey

06/18/2025

Rapid response and repair. Very pleased with the technician's answers to my questions.

Monica H.

06/17/2025

Very quick response. I scheduled online at 2:00 and they were at my house by 3:30 and finished by 5:30. Easy to schedule and super professional when they showed up. Thank you to Phil for doing a great job.

Jennifer Smith

06/17/2025

Had to have opener motor replaced after lightning strike. It cost a lot of money but it was something that was necessary. Shane did an excellent job and I feel secure in having a garage door opener that works.

Ellen Gonzales

06/17/2025

Linda Ball

06/17/2025

Jeremy showed up right on time, quickly diagnosed the issue (generally poor installation - track alignment, lubrication, etc.), and fixed it. He clearly explained what he was going to do and, after he was done, what work was performed. We settled the charge and he was on his way. While he was here and gone in under an hour, the work was carefully done. I appreciate that he was both diligent and careful.

David Boles

06/17/2025

Gary Jacobs

06/16/2025

Mary Margaret Coyle

06/15/2025

Patrick installed new garage door opener. He arrived as scheduled, and completed the work in a timely manner. Have used Precision for several years to do repairs and yearly maintenance. Reliable.

John M.

06/15/2025

Phil is a great service guy for garage doors and a very good person!

david Smith

06/15/2025

Stephen was able to fix the problem with our garage door! Thank Stephen Michael!

Diana Garcia

06/14/2025

Landon Kellogg did a great job installing our new door. Was on time, very professional, completed the work in a very timely manner and cleaned up thoroughly after completion.

John Takacs

06/13/2025

I would hire Brian Rykowski in a heartbeat. Very professional and efficient. Precision Door will be our go to, Judith Yoast

Judith Yoast

06/13/2025

They are easy to reach with Karen (contact person) very responsive and my technician Brian is extremely polite, efficient and knowledgeable. Their price is competitive and they are trustworthy. I will use no other company.

Brenda Reymann

06/13/2025

Understanding, very informative and helpful

Crystal Robichaux

06/13/2025

Great service! Our technician Brian was extremely helpful and knowledgeable. We will definitely have him come back again.

Roland V.

06/12/2025

Replaced opener quickly and easy. Brian did a great job.

Brent Gibbs

06/12/2025

On time, efficient, very pleasant and courteous, knowledgeable, and professional. Took care of everything within half an hour. A little pricey, but everything seems pricey these days. Will definitely use again if I have a problem in the future.

Paul Johnson

06/12/2025

Jeffrey Moore

06/12/2025

Sam

06/12/2025

Responded quickly and solved the issue with his acumen thx Joshua

steve kiser

06/11/2025

Very fast and professional service. Landon came out and replaced the garage door, springs and opener. Would highly recommend Precision Garage Door

Duane Williams

06/11/2025