Nobody really thinks about or notices their garage door opener – until it breaks. And then it’s important to repair or replace it quickly. Your opener is essential to your safety and crucial to the smooth, easy and effective operation of your garage door system. The Precision team can quickly and easily get your garage door operating smoothly again. And because we use only the highest quality American-made parts, you’ll have many years of trouble-free garage door operation to come. And we back that up with our Precision Done Right! Guarantee.

It's important to leave the repair or replacement of a broken garage door opener to the professionals. Our trained, experienced technicians are the best in the business, and each is IDEA trained and certified through the International Door Association.

You won't find more personable, professional and polite technicians than ours, and you can trust them to provide exceptional service every time.

If you’re having trouble with your garage door opener, don’t delay getting it taken care of. For most issues, it’s fairly easy to troubleshoot whether you can fix it yourself or if you need to call in a professional. Here are some common garage door opener problems to help you troubleshoot:

Did you check your remote? If the door opens and closes fine when you use the wall switch, there’s probably a problem with the remote control. Replace the batteries in the device if necessary, and check that it has been correctly programmed. If it’s still not working, you might need to purchase a new remote that is compatible with your opener.

Have you checked the power source? When the garage door opener does not work with either the remote or the wall switch, look at the lights. If there is no power, the safety eyes will not be on at all. Verify that your opener’s motor unit is connected. See whether the outlet is working and check the circuit breaker, fuse or ground fault circuit interrupter (the button on the power outlet) to determine whether you have an electrical problem on your hands. And if you don’t have a surge protector, it’s possible for a power surge to overload or fry your logic board.

Are the photo-eyes are lined up correctly? Modern garage doors have photo-eyes installed to detect something, or someone, below the door. The photo-eye is usually an obvious box located about half a foot above the ground on either side of the garage door. If it is blocked by something, the door will not open or close properly. Most frequently, photo-eye issues are caused by dirt and dust built up on the lens. Wipe the lens with a soft tissue and see if this solves the issue.

Check for obstacles. Garage doors can be finicky. If it senses an object in its path, it will refuse to close. If you have surveyed the area below the door and found nothing blocking its path, check the door track itself. Even a small pebble or chunk of dirt can trigger the door to return to the open position.

Force a garage reset. Find your garage door owner’s manual and follow the steps to force a reset. This can help if your opener is experiencing a technical glitch.

Check the disconnect. The disconnect is a switch or cord that allows you to open your garage manually. When the disconnect is engaged, the garage door will not open on its own. If the door does not even attempt to open, always check to make sure the disconnect was not inadvertently engaged.

Is your garage door locked? If you can hear your garage door opener working but the door has no movement, check the manual lock if you have one. Someone else may have locked it without you knowing or you may have simply forgotten. Unlocking the door could be a simple fix for the problem.

Broken torsion springs? This may be one of the more easily identifiable garage door problems. If you hear what sounds like fireworks or a gun going off in your garage, you will likely find a broken torsion spring is the culprit. If you discover a broken spring, call a professional immediately. Do NOT try to open the door. Garage doors are very heavy and without the torsion springs, can fall quickly and injure anyone in its path.

Snapped or dislocated cables? This problem often occurs in conjunction with the broken torsion spring. A snapped cable can be dangerous, as it flies off at a high rate of speed. Like broken springs, snapped cables are a job for professionals only.

Think of how many times your garage door opens and closes each week. Your opener does have a limited lifespan, and over time, all that up and down can take its toll. How do you know when it’s time to replace them? Our experts have put together some telltale signs to watch for:

Is it making unusual sounds? Unless your garage door opener is very old, it should be virtually noiseless. So, if it starts making unusually loud or strange sounds or begins to hum (but not open), this indicates that there’s something wrong with it. Talk to your garage door repair professional about the sounds the door is making, and they’ll be able to inspect the opener to identify the cause of the problem.

Does it go down and up again before closing? While your garage door failing to close completely may be an issue with the springs or openers, it’s more likely a problem with the safety sensors. These sensors keep the garage door from closing on people or objects in its path. There’s a possibility that there is a short circuit or the safety sensors aren’t aligned. You may notice that the light inside the opener is flashing.

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