Read what people are saying
about Precision Garage Door

Precision Doors was excellent to work with. They arrived promptly and sent an outstanding repairman, Daniel Richie. He was professional, respectful, and an expert at installing our new equipment. He took the time to explain the new features which included new rollers, a new motor and new openers. My husband and I highly recommend Precision doors for any garage door issues! Sue

- Sue

On 11/04/2024 Precision Installed Powder-Coated Torsion Spring, Center Bearing Plate, end bearing, 5"Precision Green Roller on garage door. Yesterday Patrick came out and said I needed 8'LM Chain 1-Beam Rail. He went back to the shop and came back to house and installed new. But I initially called your company for the noise when closing garage door. With the new rail installed it still make the noise. I was told that it is too early to adjust the spring. But in my opinion the noise is still coming from the springs I have a Guarantees hardware and workmanship for 5 years. The noise started a couple of weeks ago. I lubricate springs, rollers, and door regularly. I'm glad your company came out yesterday because today I am having 3-MRI image done on my head and neck. We need to deal with the problem next week but sent someone that know how to adjust the springs in my option. It is 10 am and I can talk to someone until 11 am today 04-24-26

- Ronnie Hubenthal

Called about my garage door opener not working due to thunderstorms. They quickly assigned someone to come out. Michael was very courteous, found my problem and gave me several options. Told him I would do some research and get back to him with my decision. After making my choice he set me up for the next day to replace the the entire unit. He provided information about what to do and what to look out for, Not only about the new unit but with the rest the hardware that did not need to be replaced and some recommended maintenance. He even cleaned up some of my garage. Michael was very knowledgeable and nice. I say he went beyond what I expected. He did a great job!

- Al Gamez

Daniel Richie came to our home to replace the seals on the bottom of the garage doors, and he also performed service on the doors replacing loose bolts, cleaning the rollers, etc. He was professional and yet had no problem answering any questions I had. He also taught me quite a bit about the openers and just how the doors themselves work. I will be requesting him as my technician whenever we need service on the doors. Please tell him thank you for me!

- Blake and Carolyn Gross

I had our opener installed a year ago. I called on a weekend and was able to get a tech out here the same day. Put in a new opener and the works. The tech was awesome and explained everything that needed to be done in words a customer could understand. This company is amazing. I had a glitch with the wall opener, called Precision and they got the tech out the same day. I highly recommend this company. They are courteous, fast and very reliable.

- Dorothy Mickey

As a nationwide business and consumer advocate it has been my legacy for decades to provide the public the best references for my experience in making purchases and repairs for my home. I take this very serious and want to highly recommend Precision garage doors and all their services. I also work on the best customer service skills and Precision did not disappoint. We fortunately made the very best decision working with Precision. My husband ran a city in the San Francisco Bay Area for 35 years and is considered the “jack of all trades and master of all”. He to agrees Precision is the best choice. Money very well spent!

- Gail Alasandro

The technician Garrett was great. He was honest and gave me a clear idea of what needed to be done in order to fix my garage.

- Mike Gibbs

The installation was done on time and at the agreed price. The quality of the doors are great. I love the simplicity of the design. I did not have to add an app to my phone like a competing company wanted me to do. An app on my phone would have complicated my life. All I wanted were doors that looked good and operate when I push a button. I am thrilled with the smooth operation of my doors.

- Rosanne Easton

Precision installed my garage door about 10 years ago. This week I reached out to Precision for preventative maintenance. The technician was so nice and helpful! I am very happy with how the appointment went. Precision is the only company I trust with my Garage door service. Thank you!

- Jenny Gil

It was a pleasant surprise to get such a quick response time for my garage door opener problems. And even more of a surprise to get it repaired so quickly. Thank you Brian, for your competence, courtesy and honest reliability.

- Mary Shults

I called Precision again to replace an aging garage door opener! Showed up on time and did the work quickly and properly with great equipment! Highly recommended for all garage door systems! They know their business!

- Jeffrey Berg

Phil showed up 2hrs early for my call and finished in 30min. Excellent work!

- Phil Saladyk

In the past my dad had used Precision, and I recently needed service for one of my garage doors. I had also heard an Ad recently so I picked up the phone and called on a Friday afternoon. They scheduled me in the same day. Patrick Day, the tech that came out was awesome. Very professional and actually called to see if it was okay to arrive early! Patrick arrived on time, gave the estimate to actually fix both springs on two garage doors. He had it completed in about 2hrs and even changed one of the light bulbs out on the third garage door for me. I could not have asked for a better experience! I will definitely use Precision in the future and will refer them to family and friends!

- Gary Dailey

Excellent service and fast response!

- Carlos Canales

Many thanks to Shane! Most professional and kind. Replaced the control panel, adjusted the door springs; maintenance on everything. Same day service - great experience. Very much appreciated!

- John

Shane Murphy came to review issues we were having with our openers and remote keypad. He explained our options and provided quotes for two options. He was very cordial, knowledgeable, and answered all of our questions

- Rodney Sparks

I selected Precision Garage Door of Austin because they have a 24/7 operator who I reached out to very early morning on Saturday before Easter. My door springs snapped late in the evening before and I was concerned about getting service the next day. I was told that a technician would arrive between 10:00am and noon. The technician called and stated that he finished his first appointment early and could arrive at my house by 9:00am if I desired. With storms in the forecast, I welcomed the early arrival. The technician gave me three estimates dependent upon additional preventative maintenance. The work was completed in about one hour and my garage door was better than before. It was a great experience from start to finish.

- Ron Sylvan

We were very satisfied with Patrick, he was knowledgeable and solved our garage door repairs - we called about noon and he was there about 3:30 and ready to address our problems . It took about an hour and everything was replaced and working great !

- Robert Lamere

Outstanding work. Replied fast. Professional employees. Fair Price. Would for sure hire again for all my garage door needs.

- Erica Greenhouse

The man who came was on time and knew what he was doing. My problem was fixed and he reminded us to call if anything was not to our liking. A great thing was he did NOT try to upsell us on anything!! Thank you. I will definitely use them again.

- Toni Nelson

Phil was awesome! He was very professional and courteous. He explained everything to me in detail on the repair/new installation. Your company met my expectations all the way. CGR did not meet my expectations when I originally contacted them on 3/19. Contacted them on 3/26 when we had the issue again and they never called me back. Decided then to go with Precision Garage Door Austin. Thank you so much!!!

- Sandra Wensel

Phillip was able to come out within an hour on a Sunday morning to fix a sensor problem with my door opener. Within a few minutes my problem was fixed. Super service.

- Ernest Miller

This morning my key pad would not work. After spending over an hour with two people at the genie help desk nothing worked I called precision and Jeremy was at my house within the hour he fixed all my problems within 30 minutes. Replaced my key pad which was defective reprogrammed my remotes and had every thing working as new my complaints on such excellent service at to a top rate employee thank you

- Glenn Miller

Shane came to the house on schedule and was professional in every respect: courteous, knowledgeable and on point with the issues concerning our garage door. Great experience, all around!

- Greg Burnett

The technician, Daniel Ritchie was a great representative of your company. He was informative, professional and extremely helpful in explaining what was going to happen.

- Melinda Oelfke

Phil Belfrage was my technician and was able to meet my expectation. He solved my sensor misalignment issue and installed a new wall LiftMaster 98022. He was courteous and professional and patient with me despite having additional jobs (I'm sorry for whoever came after me and hogging Phil!). Precision Garage Door happened to be one of the few companies that seems like they've been around for awhile and was able to install the LiftMaster model I was looking at. I personally feel comfortable with Phil being my technician in the future if I decide to ever upgrade my garage door to a more insulated door.

- Andy Tang

I use Precision Garage Door because they are great. I called today with a major issue with our garage door. Daniel Richie arrived within a little over an hour. Daniel identified the issue and promptly repaired it. Because we use them, the issue was repaired under our warranty. Daniel was great.

- Marybeth And Tom Bolerjack

Great experience with Prospero the technician! New garage door and motor was installed. Very helpful, kind, friendly, informative. Great service! Thank you!

- Megan

Reputation for precision and excellence. Mr. Daniel Ritchie was the ultimate professional: knowledgeable, efficient, focused and great attention to detail. Many thanks!

- Dan Dydek

Great customer service and good work

- Jaime Silberio