We asked Precision Garage Door of Austin to assist in evaluation of a garage door that was becoming very loud. Our technician was Daniel Ritchie. He arrived on time and was very courteous and informative. He performed an inspection of our door and made a recommendation for a new, stronger lift support bar for the door. He also explained that there were multiple bolts that needed to be retightened and the track and rollers needed to be well lubricated. Once the work was done he demonstrated the difference in how the garage door performed after his maintenance. Perfect. I could not be happier. I am an older disabled veteran and his patience with me helping to explain everything made all the difference in the world. This is the second time that we have used Precision Garage Door of Austin, and there is no question, hands down, they are our go to garage door company for work on our very large garage door. I could not have been happier.
George Placek
07/31/2025
We asked Precision Garage Door of Austin to assist in evaluation of a garage door that was becoming very loud. Our technician was Daniel Ritchie. He arrived on time and was very courteous and informative. He performed an inspection of our door and made a recommendation for a new, stronger lift support bar for the door. He also explained that there were multiple bolts that needed to be retightened and the track and rollers needed to be well lubricated. Once the work was done he demonstrated the difference in how the garage door performed after his maintenance. Perfect. I could not be happier. I am an older disabled veteran and his patience with me helping to explain everything made all the difference in the world. This is the second time that we have used Precision Garage Door of Austin, and there is no question, hands down, they are our go to garage door company for work on our very large garage door. I could not have been happier.
George Placek
07/31/2025
What an excellent experience. From the purchase to the install, first class all the way!
Steve H.
07/30/2025
Patrick Day did an outstanding job performance. He has vast product knowledge and great technical skills. I admired and respected his good customer service skills. I am very pleased with Patrick and Precision Garage Door Service. Thank you for a job well done. Earl Smith
Earl Smith
07/30/2025
What an excellent experience. From the purchase to the install, first class all the way!
Steve H.
07/30/2025
Patrick Day did an outstanding job performance. He has vast product knowledge and great technical skills. I admired and respected his good customer service skills. I am very pleased with Patrick and Precision Garage Door Service. Thank you for a job well done. Earl Smith
Earl Smith
07/30/2025
Shane arrived early with advanced phone confirmation and efficiently handled our garage door repair issue. Recommend.
Steve Portnoy
07/29/2025
Everything about my experience with Precision was fantastic. After leaving messages with two other companies and getting no response or returned phone calls, I found the Precision website. I used the chat agent to request a same day appointment to repair a spring that broke over the weekend. The agent gave me a same day commitment and the office texted me within minutes with a formal appointment that same morning. The technician Michael was professional, efficient, and ready to work with. I had him change out equipment on both doors, which he expertly did. Pricing was not cheap but was fair. All in all, one of the best experiences I’ve ever experienced with a home service company. I can’t recommend them highly enough! Great job Precision and thank you!
James Howell
07/29/2025
I don’t usually write reviews. But after today, I’d shout Josh’s name from the rooftops if my garage door hadn’t been stuck shut like Fort Knox before he showed up. This man, no, this legend, showed up like a one-man Army Ranger unit of garage repair. Charismatic? Off the charts. Friendly? Like he’d known me since kindergarten. Knowledgeable? I’m pretty sure this guy has a PhD in Garage Doorology. I gave him an impossible mission: a Frankenstein door with more issues than a soap opera, and somehow, in mere hours, Josh resurrected it like a mechanical Lazarus. Josh didn’t just fix the door. He liberated it. He exorcised the gremlins. He restored peace and order to my home. Promote this man. Build a statue of him in front of your office. JOSH FOR PRESIDENT 2028. 11 out of 10 stars. Would break my door again just to hang out with him.
ESTEBAN MONTIEL
07/29/2025
We worked with Shane and he did an amazing job! He was friendly, professional and quick.
Michael Voltin
07/29/2025
Everything about my experience with Precision was fantastic. After leaving messages with two other companies and getting no response or returned phone calls, I found the Precision website. I used the chat agent to request a same day appointment to repair a spring that broke over the weekend. The agent gave me a same day commitment and the office texted me within minutes with a formal appointment that same morning. The technician Michael was professional, efficient, and ready to work with. I had him change out equipment on both doors, which he expertly did. Pricing was not cheap but was fair. All in all, one of the best experiences I’ve ever experienced with a home service company. I can’t recommend them highly enough! Great job Precision and thank you!
James Howell
07/29/2025
We worked with Shane and he did an amazing job! He was friendly, professional and quick.
Michael Voltin
07/29/2025
Was very convenient to set the appointment for the next morning.
Kelly Mercer
07/29/2025
Shane arrived early with advanced phone confirmation and efficiently handled our garage door repair issue. Recommend.
Steve Portnoy
07/29/2025
Was very convenient to set the appointment for the next morning.
Kelly Mercer
07/29/2025
I don’t usually write reviews. But after today, I’d shout Josh’s name from the rooftops if my garage door hadn’t been stuck shut like Fort Knox before he showed up. This man, no, this legend, showed up like a one-man Army Ranger unit of garage repair. Charismatic? Off the charts. Friendly? Like he’d known me since kindergarten. Knowledgeable? I’m pretty sure this guy has a PhD in Garage Doorology. I gave him an impossible mission: a Frankenstein door with more issues than a soap opera, and somehow, in mere hours, Josh resurrected it like a mechanical Lazarus. Josh didn’t just fix the door. He liberated it. He exorcised the gremlins. He restored peace and order to my home. Promote this man. Build a statue of him in front of your office. JOSH FOR PRESIDENT 2028. 11 out of 10 stars. Would break my door again just to hang out with him.
ESTEBAN MONTIEL
07/29/2025
eric maldonado
07/28/2025
Jonathan and Joshua were great! Jonathan was training Josh, so he's learning from the best. Jonathan took the time to explain everything he replaced or repaired. I would definitely recommend and use again if needed.
Sara W.
07/28/2025
eric maldonado
07/28/2025
Great job. Technician Shane Murphy is very informative and efficient. I would use again.
Linda Roberts
07/28/2025
Jonathan and Joshua were great! Jonathan was training Josh, so he's learning from the best. Jonathan took the time to explain everything he replaced or repaired. I would definitely recommend and use again if needed.
Sara W.
07/28/2025
Great job. Technician Shane Murphy is very informative and efficient. I would use again.
Linda Roberts
07/28/2025
Jeremy Malek was quick and efficient. He was also very friendly and professional. I would recommend him to my friends and family!
Adam Brady
07/26/2025
Jeremy Malek was quick and efficient. He was also very friendly and professional. I would recommend him to my friends and family!
Adam Brady
07/26/2025
Paul Ranucci
07/25/2025
Paul Ranucci
07/25/2025
susan edgar
07/24/2025
Stephen Michael repaired my badly destroyed wiring for my garage door. There were three separate locations damaged and he was able to replace the wiring, evenly apply the garage wiring to the wall to make it aesthetically pleasing and finally get the garage working again. Great guy too - thanks Michael!
John W.
07/24/2025
Isaiah was super friendly and did great work. Highly recommend. New door with a 10 year warranty can’t be beat.
Thor Yanko
07/24/2025
Stephen Michael repaired my badly destroyed wiring for my garage door. There were three separate locations damaged and he was able to replace the wiring, evenly apply the garage wiring to the wall to make it aesthetically pleasing and finally get the garage working again. Great guy too - thanks Michael!
John W.
07/24/2025
I couldn’t be happier with the service Daniel provided! From the moment I called, he was professional, punctual, and extremely knowledgeable about garage door repairs. He quickly diagnosed the problem, explained what needed to be done in simple terms, and had everything fixed in no time. Not only did he repair my garage door perfectly, but he also made adjustments to ensure it runs smoother and quieter than ever. It’s clear he takes pride in his work and genuinely cares about his customers. If you need someone reliable and skilled for your garage door, Daniel is the one to call with precision garage.
Aaron
07/24/2025
Isaiah was super friendly and did great work. Highly recommend. New door with a 10 year warranty can’t be beat.
Thor Yanko
07/24/2025
susan edgar
07/24/2025
I couldn’t be happier with the service Daniel provided! From the moment I called, he was professional, punctual, and extremely knowledgeable about garage door repairs. He quickly diagnosed the problem, explained what needed to be done in simple terms, and had everything fixed in no time. Not only did he repair my garage door perfectly, but he also made adjustments to ensure it runs smoother and quieter than ever. It’s clear he takes pride in his work and genuinely cares about his customers. If you need someone reliable and skilled for your garage door, Daniel is the one to call with precision garage.
Aaron
07/24/2025
I requested an appointment because the garage door started making noise as it closed. Scheduling was easy online. The technician arrived on time and was professional and personable. He inspected the door and provided diagnosis quickly and the job was completed in less than the time allotted. I am thoroughly pleased with the service provided.
C Armstrong
07/23/2025
I requested an appointment because the garage door started making noise as it closed. Scheduling was easy online. The technician arrived on time and was professional and personable. He inspected the door and provided diagnosis quickly and the job was completed in less than the time allotted. I am thoroughly pleased with the service provided.
C Armstrong
07/23/2025
Jeremy did an excellent job replacing our old spring and cables. Our garage door is perfectly aligned now and looking like new. Appreciate the quick work and the quality of work that this company provides. Thanks again, Jeremy
Peter Herrera
07/22/2025
Precision Garage folks are great! They were prompt in arriving and reviewing my needs. They were able to accommodate my needs for doors with a custom height. The estimate was reasonable and the time frame for installation was too. The technicians, Landon and Prospero, were thorough and professional. They explained the features of the doors and openers and answered the questions I had completely. And finally, they completed the job in one day and left my place clean! Kudos to Landon and Prospero!
oldtejas
07/22/2025
Phil Belfrage just installed 2 new garage doors at my house. 100% positive experience. Did a good job explaining and answering my questions.
Carole Haynes
07/22/2025
Didn't have to wait for a tech. Same day. Courteous, friendly and professional. Inexpensive. Fast service time. Doesn't get any better than that.
JOHN PONDER
07/22/2025
Precision Garage folks are great! They were prompt in arriving and reviewing my needs. They were able to accommodate my needs for doors with a custom height. The estimate was reasonable and the time frame for installation was too. The technicians, Landon and Prospero, were thorough and professional. They explained the features of the doors and openers and answered the questions I had completely. And finally, they completed the job in one day and left my place clean! Kudos to Landon and Prospero!
oldtejas
07/22/2025
Didn't have to wait for a tech. Same day. Courteous, friendly and professional. Inexpensive. Fast service time. Doesn't get any better than that.
JOHN PONDER
07/22/2025
Timely, great communication, explained process and reached resolution quickly.
Charlotte Shultz
07/22/2025
Jeremy did an excellent job replacing our old spring and cables. Our garage door is perfectly aligned now and looking like new. Appreciate the quick work and the quality of work that this company provides. Thanks again, Jeremy
Peter Herrera
07/22/2025
Timely, great communication, explained process and reached resolution quickly.
Charlotte Shultz
07/22/2025
Phil Belfrage just installed 2 new garage doors at my house. 100% positive experience. Did a good job explaining and answering my questions.
Carole Haynes
07/22/2025
Katherine Mooney
07/21/2025
Katherine Mooney
07/21/2025
Technician (Stephen Michael) arrived on-time and prepared to fix whatever was wrong...including removing a snake that had found its way inside our garage. He removed the snake and fixed the door opener that same day (Saturday)! Thanks
Steve B.
07/20/2025
Technician (Stephen Michael) arrived on-time and prepared to fix whatever was wrong...including removing a snake that had found its way inside our garage. He removed the snake and fixed the door opener that same day (Saturday)! Thanks
Steve B.
07/20/2025
