We have been very happy with our new garage door opener and remote controls. ******, our service technician, was friendly, knowledgeable, and answered all our questions, and came on time. Communication as to who and when the technician was coming, and even a photo via email of who was coming was very much appreciated.
Shirley D
09/27/2025
Bad news, our garage door spring failed, and we knew it was going to be an expensive pain in the ass to get it repaired. But we were wrong. Good news, I contacted Precision Garage Door of Austin after reading their reviews online. They sent their technician, Stephen Michael, out to assess our problem that same day. He reviewed what parts had failed and how the system worked. He made suggestions as to what would have to be fixed to get it working again, and he gave us two additional options that would replace some additional older parts of the system. (Our system was more than 10 years old, likely more like 20.) We signed our contract on Friday, and they completed the work on Monday. We chose the second option with a 3-year warranty, and are happy with our decision.
kelly hines
09/22/2025
Bad news, our garage door spring failed, and we knew it was going to be an expensive pain in the ass to get it repaired. But we were wrong. Good news, I contacted Precision Garage Door of Austin after reading their reviews online. They sent their technician, Stephen Michael, out to assess our problem that same day. He reviewed what parts had failed and how the system worked. He made suggestions as to what would have to be fixed to get it working again, and he gave us two additional options that would replace some additional older parts of the system. (Our system was more than 10 years old, likely more like 20.) We signed our contract on Friday, and they completed the work on Monday. We chose the second option with a 3-year warranty, and are happy with our decision.
Kelly H.
09/22/2025
My garage door was malfunctioning by seemingly opening and closing by itself. Mr. Malek diagnosed the problem and was professional, knowledgeable, and courteous as he fixed it. I have used Precision Doors a couple of times before, and I like their very good business practices.
Yancy Wehmeyer
09/22/2025
Precision Garage Door of Austin just installed my garage door. I want to thank ******, **** and ****** for their professionalism and hard work. Once ****** finished the first install he noticed a tiny dent and decided to replace a very long panel that would take 3-4 weeks to be ordered. ****** came back with his smile and positive attitude and put in my new panel. This company and all staff including office staff are excellent please give them call you wont be disappointed.
Farrell F
09/22/2025
Shane was very helpful. I have been having issues with my new garage door opener for the last couple of weeks. On his visit last week he thought he had it issue corrected however, that did not turn out to be the case. He came back earlier today and had to change out some of the sensors. He was very punctual and got the problem identified and corrected.
Daniel Houlihan
09/15/2025
Scheduling was very easy. I was able to get someone out the next day. Our technician, Stephen Michael, did a great job! After assessing the issue with my garage door, he explained what the cost would be and fixed it in a timely manner. The process could not have been easier. I highly recommend Precision Garage Door!
Lisa T
09/13/2025
We had both our double door and golf cart door replaced today with Phil Belfrage and his partner. They could not have been friendlier, more knowledgeable or professional. We have used Precision Doors over the years in Austin at two different houses with the same result. They are so far and above any other company we have used! Five stars ***** for Precision Doors,!!
deb hodgkins
09/13/2025
****** ***** was very early,came prepared and fixed our door very quickly. We decided to have him do a complete two spring refurbishment with new hardware. He had all the parts with him and completed the job within an hour.Absolutely first rate service from first call scheduling with Brook to Jeremys work. Very pleased and with a ten year warranty too.****** K ****
Ronald L
09/11/2025