Precision Garage Door of Austin one of the absolute best companies I have worked with. The scheduling of the appointment was very easy and the technician came to my house the same day. Precision sent an email with the technician's name (*******) and time of arrival. We received a text when he was on the way and he arrived exactly on time. His knowledge was super and he was able to have the fix in place within hours. He had all of the parts on his truck - no delay. This is the second time using them and the experience was great both times. I highly recommend Precision.
Denise G
06/29/2025
Absolutely exceptional service! Texted and called ahead with the service window and was there right on time. Installed beautiful doors and took the time to put them in correctly. ****** was our technician and he helped explain how to care for the doors long-term as well. Would recommend to anyone!
Wendy L
06/27/2025
Joshua Surfus arrive on time or a little early and made the spring and bearing replacements in less than one hour. He did good work and was very professional. The only comment I would have is the national dispatch I called did not give a correct price for what is required in Texas, two springs on a double garage door. The price was significantly higher than their phone estimate. I would use Precision again.
Charles Schmidt
06/24/2025
I had a fantastic experience with Precision Garage Door Service, and I want to give a special shoutout to technician Patrick Day. I was genuinely surprised and impressed that they were able to schedule a same-day appointment?and Patrick arrived right on time. After evaluating the issue, Patrick clearly explained what was wrong and walked me through both short-term and long-term repair options. I appreciated the transparency and professionalism. Once I made my decision, he completed the repair efficiently and did an outstanding job. Not only did he fix the problem, but he also took the time to explain how everything worked?from the new door motor to the remotes and accessories. He even gave me helpful tips on how to maintain the door and what to do if I ever need service again. I highly recommend Patrick Day and the entire Precision Garage Door Service team in Austin. Fast, friendly, knowledgeable, and professional?top-notch service all around.
Lee W.
06/24/2025
Service man (Mickey W) from Precision Garage Doors arrived soon after I called & quickly fixed an issue with our garage door openers. Price was very reasonable. Mickey also serviced the three-year-old garage door itself. He was able to help with suggestions about replacing the other garage door we have, too, which I appreciated.
Samuel Marshall
06/22/2025
Jeremy showed up right on time, quickly diagnosed the issue (generally poor installation - track alignment, lubrication, etc.), and fixed it. He clearly explained what he was going to do and, after he was done, what work was performed. We settled the charge and he was on his way. While he was here and gone in under an hour, the work was carefully done. I appreciate that he was both diligent and careful.
David Boles
06/17/2025
We had a great experience with Precision. Scheduling was easy and same day service to address a broken garage door. Our tech, Shane was professional, knowledgeable and gave us various options to fix the problem. In the end, we opted for a full replacement and got better equipment than we had plus the job came in under initial estimate!! We will need a second door replaced soon and will be calling Shane back.
Darlene S.
06/10/2025
Absolutely fantastic service from start to finish! The customer service team was quick to respond and incredibly helpful in getting our garage door issue scheduled right away. Patrick, the technician, arrived promptly and was both professional and courteous. He took the time to explain the problem clearly and provided us with all the appropriate options for repair. His knowledge was impressive, and he made sure we understood everything before moving forward. Thanks to Patrick's efficiency and expertise, our garage door was fixed in no time. Highly recommend this company for anyone needing fast, reliable, and knowledgeable service!
Bailey J W.
06/09/2025
I have used Precision Garage Door twice now, and have had impeccable service both times. Phil Belfage was my technician today, and he did amazing work replacing my garage door opener, springs, chain, and seal at the bottom of the garage door. He was friendly and knowledgeable. The work looks and sounds great, and only took a few hours to install! Everything about Precision was smooth and easy from the beginning and I will definitely use them for any future garage door needs.
Loni Browning
06/06/2025