Our technician was Prospero Hernandez. Mr. Hernandez arrived as scheduled to replace one of our garage doors and relocate the mounted opener. He was quick, professional, and answered all of our questions after walking us through everything we needed to know when he was finished. A very comfortable experience from start to finish and looking forward to him coming out to replace a second door for us soon!
Kristi Vorce
04/30/2025
Josh was a true professional. Answered all of our questions. Explained thoroughly what we needed and what he was doing. Price was reasonable and the small garage door now works as good at the one he fixed a cuple of days earlier. Repairs for both doors should last us for several years
Criston Klotz
04/29/2025
Patrick the technician performed a complete analysis on my two garage doors and made the necessary changes for the doors to open and close properly. He installed a new 3/4 HP opener on the larger door so it would open more smoothly. I very much appreciate his attention to quality service. Thanks Patrick!
Steve Elwood
04/29/2025
I had a great experience with Precision Garage Door of Austin! Joshua Surfus, the technician, was fantastic from start to finish. He arrived promptly, quickly diagnosed the issue with my garage motor, and clearly explained what needed to be done. He provided a fair and detailed quote, and once I gave the go-ahead, he installed the new motor smoothly and efficiently. Joshua was professional, knowledgeable, and courteous throughout the whole process. I highly recommend Precision Garage Door—and especially Joshua—for any garage door needs!
Mirko Bucci
04/23/2025
Isaiah W was my Garage door technician and he was polite and courteous! And did an awesome job installing my garage door and also made sure I understood the maintenance needed to keep my garage door working at optimal performance for years to come! Overall this company is Awesome!
Kelly Vardiman
04/23/2025
I would highly recommend Percision Garage Door of Austin for anyone that need their garage door fixed. My technician was Sean Murphy he immediately found the problem and explained what needed to be done and the cost. He finished the job in about an hour and explained how to operate the pad on the wall. If you ever need their services ask for Sean Murphy
Susie
04/22/2025
I needed my non standard garage door replaced. Called 4 installers, two never showed, one showed up, then fled the scene and wouldn’t return my calls due to the complexity of the non-standard install.i then called Precision , who showed up on time, took diligent notes of what would be required, wrote a bid, and ordered the door. Before the new door arrived, I requested my old door be removed so we could get the cars under cover for impending bad weather. The GM drove 40 miles from Austin to remove the old door. Less than two weeks pass , Landon showed up as promised, installed the new door with zero problems, deducted 100 dollars from the total bill due to parts that were not needed, and I have a new garage door! Works perfect. 100% satisfied customer from start to finish. Couldn’t have asked for a better experience.The Precision staff are all true professionals!
Black Mo
04/21/2025
After I messed up my garage door, and part came off the tracks, Precision gave me same day service. Joshua was amazing! Extremely efficient, and put everything back together in no time. Courteous, knowledgeable, friendly, and a pleasure to talk with. Their sticker goes on my wall for all future needs.
Bob Dehm
04/18/2025
Fabulous product AND fabulous customer service! My garage door started not working on a Friday. I called and got an appointment with a technician for Saturday morning at 8am! WOW!! I was so happy - thought I was out of luck until after the weekend. The technician arrived on time - Mickey Wheeler. He was wonderful - knowledgeable, friendly, reassuring, explained everything he did, I could go on & on. I'll just say he was the best repair person who has ever come to my home. I did need a new garage door and I'm so pleased with it. It has a lot more bells and whistles than my 20 yr old opener had - a camera, an outside key pad, a light that reacts to motion and more. I highly recommend Precision Garage Door Service of Austin. I love my new opener and I really enjoyed the incredible service!
Paula C.
04/17/2025
Great doors. Installation went smooth Technician very professional. Fair prices. Would definitely recommend. Updated, Josh came for a repair. Showed up on time, very professional. Explained the issue. Taught me how to fix it on my own next time. Very reasonable price. Love these guys
Adam Koransky
04/14/2025
Easy to schedule my appointment on a Sunday afternoon for a service window between 8:00-10:00 on Monday. Phil, the technician, arrived on time, was very friendly, explained the repair work that needed to be done and finished the repairs within the estimated time. I'm extremely happy with the overall service and experience.
Bill Benjamin
04/14/2025
We had a real emergency on our hands with our garage door. My wife called Precision and they had someone available in minutes. Shane Murphy, the technician who came to our home, was efficient, honest and helpful. He went above and beyond in providing guidance and fixing our garage door. I'm recommending Precision to everyone!!!!
Gary H.
04/12/2025
Our garage door would not open or close and we needed help fast. We contacted Precision Garage Door Service who came recommended from a few neighbors that had a great experience. They were quick to respond to our request for service and arrived the same day. We met with Brian who quickly assessed our issue and presented solution options. Brian was Amazing! Very professional and honest. He performed the work on our garage door(s) on the spot. We could not be happier with the service that Brian provided. Highly Recommend!!
Linda Ugaste
04/10/2025
Our garage door would not open or close and we needed help fast. We contacted Precision who came recommended from a few neighbors that had a great experience. They were quick to respond to our request for service and arrived the same day. We met with Brian who quickly assessed our issue and presented solution options. Brian was Amazing! Very professional and honest. He performed the work on our garage door(s) on the spot. We could not be happier with the service that Brian provided. Highly Recommend!!
Linda U.
04/10/2025
From beginning to end - it was a pleasure working with Precision Garage Door of Austin. I met with Michael to review my garage door issues, He was extremely polite and knowledgeable. I had been having issues with my garage door, after Michael reviewed everything we ended up deciding to replace the garage door and opener. Michael completed the service order on Saturday am, and advised I should be contacted Monday for scheduling the installation. I received a text, stating that an appt was avail Tuesday and asked if this would work for me. FAST!!! Isaiah arrived within the stated window and very masterfully proceeded to replace my door and opener. Isaiah was kind, knowledgeable - very pleasant to work with. I now have a new door and opener from Friday the day I contacted Precision for an appt to Tuesday, completion of project!! Thank you Precision Garage Door of Austin!!! 5 stars!!
Laurie Pieper
04/09/2025