Garage Door Repair Reviews in Austin, TX (Updated May 2026)
Precision Garage Door of Austin, TXhas received 1030 reviews, averaging 4.97 Stars:
Austin, TX
Austin, TX
I’m still waiting for my receipt.
- Ruma Das
Hi Ruma. Thank you for letting us know. We apologize for the delay and are looking into this right away. A member of our team will reach out to ensure you receive your receipt as soon as possible.
Hutto, TX
I chose Precision Garage Door to install a new garage opener because of the professional and quality service we received a year ago when Precision replaced our garage door. Today the technician arrived on time and was very professional and knowledgeable. A decision wss made on what service was needed and the technician installed the new opener and made sure we new how to properly operate
- Jack King
Service Provided:
Product:
Technicians: Stephen Michael
Austin, TX
Brian did fast and excellent job overhauling my garage door. Components were first quality and door works perfect.
- Alton E Martin
Round Rock, TX
Fast, reliable, knowledgeable.
- Joseph Onorato
Austin, TX
Stephen Michael was prompt, courteous, and knowledgeable. Each remote garage door opener has its quirks…Stephen was never dismayed and easily sailed through them.The remote, the cellphone, and the rear view mirror each had access, and Stephen easily navigated all. 10!!!
- Michael Coverman
Georgetown, TX
Service person reviewed our present garage door & opener. Very clear & concise. Left information to make a decision at a later time.
- Gerry Walsh
San Marcos, TX
Garrett was professional and friendly. He did a checkup up and passed his knowledge along to explain to me. It was a very nice experience and wouldn’t hesitate to call Precision again.
- Marcia Hampton
Austin, TX
Same day service, complete door overhaul including motor, done in < 3 hours!! Daniel our technician was awesome - very polite, professional and did a great job.
- David L
Service Provided:
Product:
Technicians: Daniel Ritchie
Driftwood, TX
Have used previously. Quick service appointments. Always professional and accommodating. Our technician, Shane Murphy, was outstanding!
- Dottie Brdar
Austin, TX
Easy to contact for a repair appointment; technicians arrived within well within the two-hour window, with clear communication about the arrival time; diagnosed the problem quickly and performed the repair/install on the spot. Brian and Landon were very friendly and professional.
- Forrest Bratton
Round Rock, TX
Precision Garage Door did a great job evaluating an issue with a garage door on a home I am prospecting to buy. I will be using them to perform the new install when I close on the home.
- Toby Ruiz
Austin, TX
Really pleased with the quality of services, knowledgeable technicians and responsiveness to problem situations.
- Dwain James
Kyle, TX
Very professional and friendly. The tech explained the situation and took care of the problem immediately. I recommend them highly!
- Jerry Weathers
Austin, TX
Shane was fantastic! Helped work within our budget, very knowledgeable and set us up with exactly what we needed. Great experience.
- Sidny H
Austin, TX
Very good service. On time and good communication. Patrick was professional and answered all our questions. Unfortunately no senior discount was offered.
- Irka
Driftwood, TX
Very easy to schedule an appointment. The technician was prompt, courteous and professional. Highly recommended.
- Jay Vogel
Georgetown, TX
Prompt, quality service. Options were provided and work completed quickly
- Robert Logsdon
Dripping Springs, TX
Very satisfied with the ability to get a same day appointment. The communication was top notch and Shane Murphy was an excellent technician.
- Ginell Laske
Buda, TX
I am a returning customer. I called on a Saturday and was surprised to get a same-day appointment. Daniel was our technician. He was prompt, polite, and professional. We ended up replacing our opener. Daniel did an excellent job! Thank you!
- Adam Woods
Shane was amazing!! On time, great explanation of the necessary work, completed work and I am very satisfied. A great employee!!
- Laura
Austin, TX
I was getting ready to leave my home at 6:45 AM when I saw that one of my garage door springs had broken. I called Precision Garage Doors immediately (open 24 hours) and was able to schedule a repair call for between 10 and noon the same day. The technician showed up within the window and gave me three options form repairing the door and tuning up both my 15 year old doors. Took the option with a 10 year warranty. Great work, competitive price, and no worries for at least 10 years!
- John Gressa
Austin, TX
I chose Precision Garage Door from an online search because they were proximate to where I live and they received generally favorable online reviews. I was impressed with their rapid response, and Brian, the technician, was at my house within 90 minutes, even though my garage door situation, as I explained to the dispatcher, was non-urgent. Brian, was an exceptional technician and went right to work after a quick assessment of my problem, and resolved the issue within an hour. Where I felt disappointed was the cost of the repair. The service charge was reasonable, but the mark up on the parts was 800 percent of what I could have purchased OEM parts on Amazon for. Also, after diagnosing the issue, it would have been much better if Brian would have told me first what he was going to charge me for the parts and service, instead of just disassembling the sensor unit and installing a new one and handing me what I felt was an over-priced invoice, considering the cost of the part and the relatively short time it took to complete the job (< 60 mon). Pros: Rapid response & technical expertise Cons: Up-front communication of job estimate prior to repairs; High mark-up of parts. Bottom line: Satisfied with the repair, but will move on from Precision Garage Door and look for another repair service if I should need service again.
- Bill Marland
Hello Bill, we’re very sorry for your experience and would love the opportunity to make it right. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Austin, TX
Awesome products, service and technician! Will continue to utilize P.G.
- Bill Wiemann
Austin, TX
We called for service and the field manager technician came over two hours later to fix our garage door. The technician was very professional, polite, and thorough in addressing our issues. We are very impressed with the quality of the product we purchased. Highly recommend this company!!!
- Bill Martin
Georgetown, TX
Job well done and honest 4 star visit.
- Craig And Jennifer Shirey
Easy to set up appointment. They came on time. The technician was friendly. He took care of the problem. Cleaned up. It cost was appropriate. I highly recommend them based on my experience! Thank you Precision Garage Door.
- Hymie Pogir
Pflugerville, TX
Professional very Professional They send top quality employees that know their job and do it well !
- Richard Mendez
I asked Home Depot service manager for a recommendation, and he mentioned Precision. I called them and got a time scheduled immediately. They came on time and completely refurbished my door with new springs, cables, and other hardware. It works great now and I love having the 10-year warranty to go with that!
- Ernie Grimes
Austin, TX
Precision has taken good care of our garage door since we built our home in '97. Today was no different. Patrick fine tuned a minor adjustment and conducted annual maintenance. I am very pleased with the level of service provided all these years, and I recommend Precision highly.
- Laura Hewett
This company has been fixing our garage door for years. They are reliable & competent. I will use them again. Thank you Precision!
- Toni Falbo