Jeremy came out twice. The first time was to install a new garage door opener while the second was to help with programming the homelink on our vehicles. Both times, he got the job done quickly and efficiently. He was very professional and courteous and was a positive reflection on his company Precision Garage Door.
Paul D.
05/27/2025
A call to Precision at noon on a holiday weekend was greeted with warmth and friendliness. Three hours later a service person, Joshua Surfus was at our door ready to fix our garage door. We did end of replacing the door and that was done in a timely manner. Precision was recommended by two friends. I will be recommending to friends in the future.
Debby McCullough
05/24/2025
My home was damaged by hail in 2023. It took me a while to get my roof replaced because of the solar panel. So it took a while before I could get around to replacing the garage door. The garbage susatined damage and had multiple brokenwindows. As luck would have it I needed a custom garage door. I called several companies to get quotes but this one was recommended by my next-door neighbor. I stopped the technicoan while he was installing my neighbors new garage door and asked him about the process. I called to make an appointment, someone came over and gave me a quote and I ordered the custom door. They explained the process explained what was gonna happen next. The day of the installation came and the gentleman that came was on time, quick, quiet and efficient. He showed me how to apply the oil to the door and told me what frequency I should do it. He allowed me to videotape him doing it so I could remember what parts need to be oiled and he told me about the service they provide. I have social anxiety, but the process was smooth and I felt very comfortable. Everyone I interacted with was professional,everything they told me was accurate. There were no errors in the pricing. My neighborhood has an HOA and they were able to match the old door pretty closely to ensure I remained in compliance. I highly recommend them and if I ever have need of the service again, I would use them in the future.
Movetia S.
05/22/2025
The technician, Prospero, did a great job installing our new garage door. Was quick, efficient and very clean work area. He also took the time to setup the app on our phone, connected both car systems to open garage and provided information on maintenance, warranty and ho who contact him
Gilbert Martinez
05/21/2025
My technician, ******, did superior work on garage door and opener. He was respectful of property and any questions I had was answered immediately. Tore down and cleaned up every last bit of debris. Guided me through the process of setting up my opener. This company will be highly recommended to anyone needing repairs.
Joan B
05/16/2025
Mickey called to ask if he could come earlier than scheduled and I agreed happily. When he arrived I demonstrated the problem I was having and he knew immediately what to do. He provided helpful information as he worked and got the adjustment done very quickly. It was all on warranty, which was very good news!
Glenda Detling
05/15/2025
Joshua from precision garage came out and repaired our door. It was clear that his intention was to handle the repair in the best and must cost effective way he could. Even though his approach might have necessitated more work on his end, he did what was best for us. Highly recommend not only precision garage door, but also Joshua.
Thomas Ryan
05/13/2025
Phil B was awesome! He called before he arrived, took his time and explained everything from what caused the broken spring to the options he could provide. Once I decided what work to perform he was done before I knew it. Afterwards he went over all work performed and made sure I was satisfied and didn't have any questions. Because of his excellent work and great customer service I will definitely tell my friends and family to call Precision
Darren May
05/12/2025
We had a bottom bracket break off of garage door that resulted in damage to the tracks Friday evening. Shane Murphy, our technician, came out yesterday morning and quickly repaired the brackets and tracks to get the door operating properly again. We will continue to use Precision Garage Door of Austin for all our needs!
Andrew M.
05/11/2025
Phil from Precision Garage Doors in Austin, Tx came to asses my garage door situation the day after i called on a Friday evening He was very professional. He explained what I needed and gave me two options. Precision called that Monday and set up an appointment for that Thursday. Phil return. to replace my garage door promtly at the agreed upon time. He did a fanatic job! I recommend Precision Of Austin, and hope you get Phil as your technician!
Beverly C.
05/11/2025
From sales to install, my experience was really smooth. Isaiah was so nice, and knocked out all the work in a few hours by himself. I'm also very grateful for the help in programming the remotes/keypad, and instructions (plus material) to keep my equipment working great for the years to come.
Melanie
05/09/2025
Great overall experience. Great response time. Shane Murphy was my technician and very professional. He was able to quickly identify the issue related to a broken bracket related to the raising arm on the track separating from the garage door. He provided several repair/replacement options, and the repair was completed quickly including servicing of some components. I will continue to use Precision Garage Door of Austin for all my garage door service/repair/replacement needs. Highly recommend them.
Andrew Marquis
05/09/2025