Reviews

Excellent quick service. Joshua was super friendly and disclosed all options available for me. Very pleased.

carlos ramos

05/30/2025

clcook87

05/29/2025

Joshua Surfus was extremely helpful and installed our new opener quickly and efficiently. He was able to get both of our openers to operate at 100%.

David Carey

05/29/2025

Excelente service and quick response.

Consuelo Rios

05/28/2025

I called and they came the next day. Joshua explained everything that needed to be replaced and the price. He was fast and considerate and tested everything before he left. I felt very comfortable having Precision and Joshua fix my garage door and my broken coil.

Anita T.

05/28/2025

Phil was quick and efficient. Very professional added touches to the door to make it more secure and even treated our other door without the same lube without us asking. Great job guys!

Azure Dee Grillo

05/28/2025

Isaiah was my technician today. He arrived promptly and replaced my single port garage door quickly, neatly, and beautifully! Isaiah explained the simple maintenance and concluded our business within a very short time frame and I could not be happier!

Nathan West

05/28/2025

bonnie welles

05/28/2025

Everyone was so great! They were very communicative and Prospero was wonderful, helpful and very kind!

Emily George

05/28/2025

Jeremy came out twice. The first time was to install a new garage door opener while the second was to help with programming the homelink on our vehicles. Both times, he got the job done quickly and efficiently. He was very professional and courteous and was a positive reflection on his company Precision Garage Door.

Paul D.

05/27/2025

Jeremy was extremely helpful and efficient, great service! Showed up same day and had our broken garage door repaired in under an hour

R. Black

05/27/2025

Jeremy did a great job! So nice to have a nice, quiet garage door!

Gaye Hull

05/27/2025

Prospero Hernandez installed our new garage door today and did a great job. He ensured everything was working properly and that we knew how to operate the new system. We will definitely use Precision Garage Door for future service.

Janet M.

05/27/2025

Luis Rodriguez

05/25/2025

A call to Precision at noon on a holiday weekend was greeted with warmth and friendliness. Three hours later a service person, Joshua Surfus was at our door ready to fix our garage door. We did end of replacing the door and that was done in a timely manner. Precision was recommended by two friends. I will be recommending to friends in the future.

Debby McCullough

05/24/2025

Great Company, Great Customer service, Very straight forward with their prices and the products they offer. They did a Great job finding the Garage door We needed it! Prospero Hernandez Did a Great Job with the installation! We are very Happy with our new Garage door!

Brenda Barr

05/22/2025

The tech guy was very friendly and knew what to do. Will use them again and refer to friends.

Bettye Carpenter

05/22/2025

My home was damaged by hail in 2023. It took me a while to get my roof replaced because of the solar panel. So it took a while before I could get around to replacing the garage door. The garbage susatined damage and had multiple brokenwindows. As luck would have it I needed a custom garage door. I called several companies to get quotes but this one was recommended by my next-door neighbor. I stopped the technicoan while he was installing my neighbors new garage door and asked him about the process. I called to make an appointment, someone came over and gave me a quote and I ordered the custom door. They explained the process explained what was gonna happen next. The day of the installation came and the gentleman that came was on time, quick, quiet and efficient. He showed me how to apply the oil to the door and told me what frequency I should do it. He allowed me to videotape him doing it so I could remember what parts need to be oiled and he told me about the service they provide. I have social anxiety, but the process was smooth and I felt very comfortable. Everyone I interacted with was professional,everything they told me was accurate. There were no errors in the pricing. My neighborhood has an HOA and they were able to match the old door pretty closely to ensure I remained in compliance. I highly recommend them and if I ever have need of the service again, I would use them in the future.

Movetia S.

05/22/2025

Wendell Mayes

05/21/2025

Jeremy was quick, professional, and got the job done right. He showed up on time, worked fast, and made the whole thing super easy. Definitely recommend!

Jacob Moore

05/21/2025

The technician, Prospero, did a great job installing our new garage door. Was quick, efficient and very clean work area. He also took the time to setup the app on our phone, connected both car systems to open garage and provided information on maintenance, warranty and ho who contact him

Gilbert Martinez

05/21/2025

Our technician, Shane, was excellent, professional, and very knowledgeable. Our garage door gave up on life and Precision Door came to the rescue! Thank you again for your quick response and excellent service!

Paige Patrick

05/21/2025

Sean was excellent! Explained everything thoroughly and had my garage door opener humming like new.

travis pipkin

05/21/2025

Jeremy was excellent. Very informative and thorough. No high pressure sales tactics and advised me of my options before he did any work. Great work and great company.

Tim Richardson

05/20/2025

Isaiah did a fantastic job installing our new garage doors! Great attitude matches his work. I would definitely use Precision Garage Doors again.

Steve G

05/20/2025

Shane made the process easy. He gave us multiple options, weighed the pros and cons of each option with us, and got our order and install done in less than 6 weeks (originally expected 10 weeks). We'd definitely recommend.

Robert & Leslie McDonald

05/20/2025

Spyder John

05/20/2025

Nathalie De Freitas

05/18/2025

I was able to get an appointment with a technician very quickly. Phil Belfrage, the tech who did the work was a real pro. He performed a major refurbish on the garage door spring, bearings, and cable within a couple of hours. Works like new now.

Michael Moss

05/18/2025

Brooke Van Peski

05/17/2025

Our technician, Shane, was great! He was extremely knowledgeable, prompt, and efficient.

Dr. Sherrie A. Gammon

05/17/2025

Our technician, Shane, was great! He was extremely knowledgeable, prompt, and efficient.

Sherrie A. Halpain

05/17/2025

Isaiah installed my new garage doors. Professional, knowledgeable, very positive and upbeat throughout a long day dealing with a previous DIY install!

Karen Thormalen

05/17/2025

My technician, ******, did superior work on garage door and opener. He was respectful of property and any questions I had was answered immediately. Tore down and cleaned up every last bit of debris. Guided me through the process of setting up my opener. This company will be highly recommended to anyone needing repairs.

Joan B

05/16/2025

Mickey called to ask if he could come earlier than scheduled and I agreed happily. When he arrived I demonstrated the problem I was having and he knew immediately what to do. He provided helpful information as he worked and got the adjustment done very quickly. It was all on warranty, which was very good news!

Glenda Detling

05/15/2025

Patrick did a great job of assessing our garage door problem and then fixed everything in a timely manner. Excellent job. Very pleased!!

Virginia Vandiver

05/15/2025

They did a terrific job.

Rick Herre

05/15/2025

Erwin Ballarta

05/14/2025

great service and very professional Big thanks to Phil he is a great guy.

Bahaa Al kaeyal

05/13/2025

Joshua from precision garage came out and repaired our door. It was clear that his intention was to handle the repair in the best and must cost effective way he could. Even though his approach might have necessitated more work on his end, he did what was best for us. Highly recommend not only precision garage door, but also Joshua.

Thomas Ryan

05/13/2025

Patrick did a great job repairing my garage door opener and did it very quickly.

David Hybner

05/13/2025

Prospero from Precision Garage Doors came to install my door today. He was on time, courteous and professional. The completed work is outstanding. Overall, a fantastic experience.

Karl Van Reusen

05/12/2025

Phil B was awesome! He called before he arrived, took his time and explained everything from what caused the broken spring to the options he could provide. Once I decided what work to perform he was done before I knew it. Afterwards he went over all work performed and made sure I was satisfied and didn't have any questions. Because of his excellent work and great customer service I will definitely tell my friends and family to call Precision

Darren May

05/12/2025

Jeremy Malek is the man. Came by and immediately knew what was wrong with my garage and how to fix it. Barely had time to shut the door before he was done.

Jeffrey Rowland

05/12/2025

Kent Tolbert

05/11/2025

We had a bottom bracket break off of garage door that resulted in damage to the tracks Friday evening. Shane Murphy, our technician, came out yesterday morning and quickly repaired the brackets and tracks to get the door operating properly again. We will continue to use Precision Garage Door of Austin for all our needs!

Andrew M.

05/11/2025

Phil from Precision Garage Doors in Austin, Tx came to asses my garage door situation the day after i called on a Friday evening He was very professional. He explained what I needed and gave me two options. Precision called that Monday and set up an appointment for that Thursday. Phil return. to replace my garage door promtly at the agreed upon time. He did a fanatic job! I recommend Precision Of Austin, and hope you get Phil as your technician!

Beverly C.

05/11/2025

Great customer service, Mickey advise me on all necessary repairs and the knowledge on garage doors was on point. My technician Mickey Wheeler was on time, identified himself and very courteous.

Tyrone Hill

05/11/2025

From sales to install, my experience was really smooth. Isaiah was so nice, and knocked out all the work in a few hours by himself. I'm also very grateful for the help in programming the remotes/keypad, and instructions (plus material) to keep my equipment working great for the years to come.

Melanie

05/09/2025

Great overall experience. Great response time. Shane Murphy was my technician and very professional. He was able to quickly identify the issue related to a broken bracket related to the raising arm on the track separating from the garage door. He provided several repair/replacement options, and the repair was completed quickly including servicing of some components. I will continue to use Precision Garage Door of Austin for all my garage door service/repair/replacement needs. Highly recommend them.

Andrew Marquis

05/09/2025