Customer Reviews

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Great service !!! Happy I did business with them.

stephanie rodriguez

11/16/2020

After another Garage Door company left me with a tenants open garage door for 5 days, I called Precision on friday afternoon, and they came and repaired the tenants garage door Saturday afternoon at 4pm. The door had come completely off the hinges, and the repaired it, and made sure it was working. Very Pleased, I'll add them to the top of my vendor list, and that other company will drop off! Sean the Technician was friendly, and knowledgeable.

Annette Montgomery

11/14/2020

problem was identified quickly and units replaced. Also helped replacing the garage light bulbs.

Eva Andries

11/14/2020

I been using Precision Comp. for many years. They are very efficient the workers are very knowledgeable of what they do, and they do an excellent job, I definitely recommend this Precision Comp.

Maria Paredes

11/13/2020

After our door was installed I noticed a gap at the bottom when it was closed. The same day I called and explained the problems, Billy came out and made some adjustments to the tracks and resolved the problem. He made sure that the side seals were contacting the door properly and lubricated and checked out all the systems. He was very professional and friendly and listened while I outlined my questions and we talked over the best way to fix the fit problem It took him a very short time to get everything put to rights. I'd definitely recommend Precision Garage door to my friends.

Jim Kannen

11/12/2020

Loved the prompt service. Nick came out a couple of times. Very nice and personable person. Wearing a mask both times!

Kurt B.

11/11/2020

Ava Coibion

11/11/2020

Precision had someone here within a couple hours of our early games morning call. Helpful, friendly and knowledgeable. No pressure, Just help and customer service. He got the damaged door open and aligned so we can get vehicles out. Let me know of a couple potential safety issues also. Great experience.

Patrick H.

11/10/2020

Nick was great, very friendly and polite . Good work. Only wish there was a Senior discount for an unemployed Senior __ Thanks fir fixing my garsge door

Colleen Hutson

11/10/2020

I had the opportunity to have Precision Garage Door of Austin install a new Garage Door Opener as well as basically rebuilding my Garage Door. As a Police Officer with over 34+ Years of Service, I have learned you represent much more than yourself in any profession. Technician Brian Rykowski not just represented himself in the highest regard, he most certainly represented Precision Garage Door of Austin in the most honorable fashion. Precision Garage Door of Austin is quite fortunate to have Brian on their team, because it was crystal clear to me Brian (to use a cowboy phrase) is "Riding High in the Saddle for the Brand". More importantly, Brian without a doubt is "Truly a Cut Above". Whatever Brian is getting paid, he certainly deserves more in his paycheck, not just because of knowledge, skillset & kindness, but moreover representing his company, Precision Garage Door of Austin in such a professional positive manner, which is something very difficult to find in this day & time. You ever have a problem with a Garage Door Precision Garage Door of Austin are the "Go to Guys". The only "Go to Guys" in my book. Respectfully, Gary Griffin, Kyle, Texas

Gary Griffin

11/10/2020

Sean was on time and very professional. His work was completed efficiently and was at an exceptional level. I would recommend Precision Garage Door of Austin to anyone.

James Thomas

11/10/2020

Shane showed up on time and was extremely polite and professional. He also fulfilled a few small request I had for installation. The door looked better than I imagined and gave the inside of my garage a whole new look and feel. It is so much quieter than the old door and opener I had.

Jason C.

11/09/2020

"This company is very professional! They communicate quickly and clearly, let you know who will be calling on you and when and they follow up. Billy Tackett showed up exactly on time, very prepared and organized. He was so helpful and professional! He had answers to all of our questions. And we had LOTS of questions!! He even helped us find answers to some other garage questions we had that weren't in his scope.

We would highly recommend this company and Billy Tackett."

Deanne B.

11/09/2020

Claire Willams

11/09/2020

Nick was great, not only did he fix my issue with my garage door, but prepped me for the future with a quote of replacing the spring, in the event I need to do that down the road. Great service, excellent that they were able to get out on the weekend and quickly fix our garage door. Thanks Nick!

DJ Bentley

11/08/2020

Nick was great, not only did he fix my issue with my garage door, but prepped me for the future with a quote of replacing the spring, in the event I need to do that down the road. Great service, excellent that they were able to get out on the weekend and quickly fix our garage door. Thanks Nick!

DJ B.

11/08/2020

Nick was great, not only did he fix my issue with my garage door, but prepped me for the future with a quote of replacing the spring, in the event I need to do that down the road. Great service, excellent that they were able to get out on the weekend and quickly fix our garage door. Thanks Nick!

DJ Bentley

11/08/2020

Jeremy Malek was our technician and he did a fantastic job. He was on-time and very professional. He was thorough and courteous in his initial estimates, providing us several options for addressing our needs. When he arrived later to perform the work, he was equally professional and thorough. Extremely please with the service he and all of Precision Garage Door provided. Highly recommend!

Matthew Areno

11/08/2020

I was able to schedule an appointment quickly, the technician showed up on time, very knowledgeable, and was able to install a new garage door system for us very quickly. He took the time to train us on the features and thoroughly cleaned up afterwards. Could not of asked for anything more

Andrew Frascone

11/07/2020

Our garage door fell out of its track. I got a same day appointment. I could not be home for the technician to come, but Nick, the guy they sent, called me on the phone to tell me exactly what he will do, gave me the rate, and called me shorty after being done! Great experience, and I foudn the rate I paid, US$172, really reasonable. I love when there is a problem with my house and it is fixed the same day! No headache. Would totally use them again.

patrick rech

11/06/2020

On time and efficient. Highly recommend their services.

Toni O’Dowd

11/06/2020

Fast, friendly, knowledgeable, reliable, professional service.

Dan Grangaard

11/06/2020

Brian is fantastic! So easy to talk to, great at explaining everything, and so helpful

Erica Gormley

11/06/2020

This company was great! I called in the morning and the repairman (Shawn) came that afternoon. He was very informative and respectful. Thank you!!

Dana C.

11/05/2020

Installed two new garage doors. It went great were very pleased with Sean's speed and expertise doors work And look beautiful

James Trump

11/03/2020

Shane at Precision was great. Arrived on time and explained all repairs that were needed. All good!

Elizabeth Campbell

11/02/2020

I had a case where the spring to help raise and lower the garage door broke. I called Precision Garage Door of Austin and was able to setup an appointment the same day as the spring breaking. A young gentleman was sent out to access the door and made recommendations upon what he saw. He gave me three options to choose from. I choose the option that would give me a 10 year warranty on the work that he would preform. The work was completed same day as the spring broke. I highly recommend Precision Garage Door of Austin from the experience I had to get my garage door functioning again.

Randall Johnson

11/02/2020

The technician, Brian Rykowski, arrived at the appointment time an observed the problem. He then quoted the cost up front. He was very professional and knowledgeable about the job. we have used Overhead before and will again if needed.

Ruth Spooner

10/31/2020

Brian came out today and installed a new LiftMaster garage door opener. Brian's expertise, professionalism, knowledge of the product, customer service skill-set and overall demeanor was off the charts good. I have nothing but good things to say about my experience. Highly recommend Precision Garage Doors and Brian! Thank you!!

Chuck T.

10/30/2020

Great service! Jeremy M was the technician who came out. He quickly and quietly fix our garage Door problems.

woogy79

10/29/2020

Sean installed 2 new garage door openers. Very professional young man, great social skills, very informed. Outstanding service, on time, quote was on the money. In search of excellence, use Precision.

Michael w

10/29/2020

Jackie Vagle

10/29/2020

Jeremy from Precision Garage Door was hands down the best technician we have ever had. He was courteous, easy to communicate with, prompt, and very knowledgeable. This is our first time using Precision Garage Door and we were super impressed. Wouldn't use anybody else!

Leslie Davidian

10/29/2020

My service experience has once again exceeded my expectations. Nick was very knowledgeable and was able to discuss various options to suit my budget for my necessary repairs. His patience and professionalism makes him an asset to Precision and a technician that I would recommend and/or request again if needed.

Mary F Smallwood

10/28/2020

Very professional. I was ready to buy a new system, but Brian was able to get my old system up and running and programmed to cars, etc. I will not use anyone else in future and will recommend Precision to my clients. Job well done.

Alan A.

10/28/2020

Jeremy M. showed up, gave different options on fixing my garage door and did a great job.

thomas duffles

10/27/2020

Great staff, very personable & great communicators - from the folks who answer the phone to the technicians who perform service. Fast, same-day service & good, clear bids. Highly recommend & would call again.

C H

10/27/2020

Technician was friendly and knowledgeable, And offered several affordable options.

Lynelle Ginsel

10/27/2020

Outstanding service from the initial order through installation. Good communication from all involved which makes it easy and worth the cost. I'll use Precision Garage Door in the future and recommend you do to.

Pat M.

10/26/2020

I called late Precision Garage Door in the afternoon on a Sunday, and Keegan was at my house about an hour later to install a garage door opener! Keegan was patient and helpful, answering questions and clearly explaining our options!

Amy Alas

10/26/2020

Shane Murphy came out to fix our garage door system. He was professional, friendly and knowledgeable. He fixed everything in 10-15 minutes! I am delighted as a customer. Thank you Shane and Precision Door Austin.

Salvatore Balistreri

10/25/2020

Service was excellent. Technician thoroughly examined the garage door, informed us of what work was needed, and then gave us three options for repair. The work was done in a reasonable amount of time, then the technician explained and showed us the work that had been done. Very satisfied with the work and the technician.

John Thompson

10/24/2020

Service call as made within an hour of my call. Technician, Jeremy was professional. Gave details of my options for repairing or replacing garage door opener. I will not hesitate to call on them again. Original door opener came from them 16+ years ago. They've also serviced the door itself twice in the 16 years.

Susan Wilson

10/23/2020

On time. Clear, concise quote. Thorough work. Excellent workmanship. Safety was of prime concern

Susan G. Wilson

10/23/2020

Kavita Kudalkar

10/23/2020

Everyone was very professional. Installation by Sean was very efficient. He was extremely thorough and helpful. I highly recommend Precision.

Paula C.

10/21/2020

Jeremy Malek was great. Called before he came with a picture of him on the e-mail. Completed the work and explained everything he did. Will always use Precision when I need garage door work.

Patty Donahue

10/20/2020

Precision was great to work with. Jeremy was prompt, communicative, explained what needed to be done, and fixed the door on the spot. My garage door works better than it has in years.

Sarah Robarge

10/20/2020

Jeremy Malek was a very prompt and knowledgeable Technician and I appreciated his knowledge about my garage door problems. Thank you.

Cynthia Hernandez

10/19/2020

I had my consult for garage doors today with Billy. He was professional, took his time explaining all the details, did not try to upsale me at all. He explained the wait for specialty doors is 4-6 weeks but they do have standard doors in stock. I have not decided what I am going to do yet, but the initial impression was highly favorable.

Becky Barnes

10/19/2020

Have questions? Send us a message!

Todd-Rollman-GM

Hi, I’m Todd Rollman.

The manager of Precision Garage Door of Austin. We appreciate your business. Let us know how we can help you!