Customer Reviews

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Excellent service! Technician was very knowledgeable and worked till the problem was resolved. Timely and courteous.

catherine y

09/04/2020

Loved they showed up next day after I called the night before and did a complete overhaul of my garage door opener system same day right away. Nice that they also warranty their work. Very thorough and professional.

Amanda L.

09/03/2020

Jeremy showed up on time as promised. Service was quick, friendly and efficient! Glad to have my garage door working again.

Ashley B.

09/02/2020

Billy was very professional, understanding of our needs. Gave us several options, and recommendations. We are very pleased with the service so far.

CHRIS FISHER

09/02/2020

Brian was on time, very professional, completed the work quickly, and left me with all if the information I needed. Thumbs up.

Andy Sieverman

09/02/2020

Impressed with service and safety of the technician. Gave a timely report and options for repairs/replacement. Would definitely recommend!

Brenda P.

09/02/2020

"Sean came today and worked on all 4 of our garage doors. He first did a thorough evaluation of the doors and just did a tuneup on 3 of them to make them glide more smoothly and make less noise. The 4th door required more work. I knew that it was in worse shape before he even told me. When he explained what he felt needed to be done, I completely agreed with him. After the work, the doors were like new (almost). He explained the warranties and the bill. I paid my bill and I appreciated his professionalism and manners. Thank you Precision Garage Doors for sending us such an excellent technician. Our doors are moving so much better."

Connie E.

09/01/2020

Can't just how impressed I am. Super speedy response times, easy to follow appt confirmations, texts to track when my technician arrives. It is great, my technician Jeremy was fantastic as well, very friendly and professional. He provided all of my options and explained how each worked and how each bit of work would affect the life and functionality of my garage door.

Jessica Arn

09/01/2020

The repair technician, Keegan Williams, provided maintenance service on my garage doors last night and he was the ultimate professional, clearly explaining things and performing his work with utmost attention to quality. Great Job!

James P.

09/01/2020

Fast. Professional. Knowledgeable.

Skip Martin

08/31/2020

Shane did a great job and was very helpful with all my questions

Wade Roquemore

08/31/2020

I woke up Saturday at 7:30 am to find a broken garage-door spring. By 9 am, Jeremy was there and assessing the issues on my 25-year-old steel door. He was easy to deal with, gave me several options, and had everything fixed by 10:30.

Ward Lowe

08/30/2020

Richard H.

08/30/2020

Jeremy was early, efficient, professional, patient and kind. Will absolutely be using Precision in the future.

Lee C.

08/28/2020

Arrived on time with notice. Checked everything, fixed door problem & suggested repairs that could save us trouble in the future. Reasonable fee.

Mike P.

08/27/2020

Martie W.

08/27/2020

Beverly Chasse

08/27/2020

Keegan did an excellent job replacing my garage door and opener. I am very satisfied with the service I received from Precision Garage Doors.

Patsy Litterst

08/27/2020

Thank you! Shane Murphy came by and helped us out. Very kind and helpful!

Jaimie Lycan

08/27/2020

Timely, professional, quick turnaround

Van Willey

08/27/2020

Great customer service and quality products!!!Only company I would use for all my garage door needs!!!

Phillip Wilson

08/25/2020

Sean, the installation technician did an outstanding job installing 2 doors. One small one Large. I had trim covering garage floor he worked around it.

Daniel Morris

08/25/2020

Very responsive and quick to come out. Thank you Nick for providing great service and taking time to show me what all you were doing to fix the garage door.

El J.

08/25/2020

Sean L. was very friendly and professional! He quickly diagnosed the issue and then gave helpful suggestions as to other things that could improve the functionality of my garage door. He worked efficiently and as quickly as he could but never compromised the quality of his work. I was impressed with everything! Great job!

Deborah H

08/24/2020

Michele Meadows

08/24/2020

The estimator really understood construction! And was very nice

Dori Keiky

08/24/2020

Peggy M.

08/22/2020

Jesus G.

08/20/2020

An excellent careful technician. Very efficient pleasant

Edwards McReynolds

08/20/2020

My experience with Precision is how every house service call should go. 1) Someone answers the phone on a Sunday, appointment booked for the next day. 2) They show up early, review the issue with you, and provide solutions. 3) They finish the work in a shorter amount of time than they anticipated. 4) Throughout the entire process, they are friendly and laugh at your stupid joles. Thanks Precision (and my tech Shane Murphy).

Chris Piper

08/20/2020

Called yesterday to set up an appointment to have our garage door fixed since it was opening and closing sporadically. They were able to get me an appointment this morning and were super friendly to speak with on the phone. We received a text when the tech was on his way along with a pic of him for safety/verification of who to expect which I thought was pretty cool. He arrived within the timeframe they promised yesterday and got the work done quickly, efficiently and correctly. He was able to quickly diagnose and repair our door without trying to sell us on other things we may or may not need. This is the 2nd time using them after we had issues 3 years ago and unfortunately needed them a 2nd time today. They left a lasting impression to go back to them and them only. I highly recommend!

Kristen Meredith

08/19/2020

Installer was courteous and did a great job. Walked me through the set up for our cars. Arrived and finished on time.

Heather V.

08/18/2020

Our technician Brian Rykowski was so great. He was very thorough, professional, and got the job done quickly. I would definitely refer/recommend Brian at Precision Garage Door of Austin!

Crystal Herrington

08/17/2020

Jennifer L.

08/17/2020

The spring broke on my garage door on Saturday with ambient temperature 104 degrees. Jeremy Malek came right over and replaced it and added a brace and new rollers. He was efficient and cheerful in spite of the heat. I would recommend Precision Garage Door of Austin without reservation and will call them again when needed.

Richard Anderson

08/16/2020

Joseph F.

08/15/2020

Great service, Jeremy Malek was incredibly helpful and informative on all my options. Thanks!

George Reyes

08/13/2020

This was a great experience from the initial phone call onward. I was surprised they were available the same day. The technician (Jeremy) was able to offer several options, what they would cost, and how they would benefit me in the long run, AND got everything installed same day.

Sharolyn Browning

08/12/2020

Choose Precision because they seemed to be the most professional (communication, documents, design, etc) but still competitive in price. All proved up in the process and install. Would use them again.

Kelly Bremer

08/12/2020

Pat S.

08/12/2020

This was a great experience, beginning with the initial phone call. A technician (Jeremy) was available that afternoon. He was able to offer several options to improve garage door performance, and help me weigh the long term benefit at the different price options. AND he completed the work...all the same day I called. Very helpful...and he arrived with and wore a mask while talking with me.

Sharolyn B.

08/11/2020

Excellent service and very professional. I will use Precision again and recommend them to my friends and neighbors.

Donald Ernst Farian

08/08/2020

Katherine O.

08/07/2020

Exceptional service and went above and beyond what was expected. Worth every penny.

Michael Nordstrom

08/07/2020

Fast, friendly, and thorough. Service exceeded my expectations. Would recommend them to my friends and family.

Mike

08/07/2020

Colleen Coburn Burkhart

08/07/2020

Brett Burkhart

08/07/2020

Laura G.

08/07/2020

Great experience! Brian was so helpful and communicative. The builder used cheap parts when my garage door was initially installed, so Precision did a major upgrade. Will definitely be using them again.

Brynn L.

08/05/2020

My experience with Precision Garage Door was perfect in every way: immediate response to my inquiry, early arrival by an outstanding and highly-skilled technician (Shane M), and absolutely fantastic final product!

Cinco B.

08/05/2020

Have questions? Send us a message!

Todd-Rollman-GM

Hi, I’m Todd Rollman.

The manager of Precision Garage Door of Austin. We appreciate your business. Let us know how we can help you!