Michael was great. Showed up right at the appointment time. Walked me through my options and made great recommendations. Job was finished in under the time he originally quoted me, full system walk through of the new keypad and motor as well as all the WiFi and app capabilities. Great job and great service.
Peter Hanks
03/03/2025

I woke up this morning at 6:30 AM to a less than pleasant experience, my garage door will not open. I replaced my garage door and garage door opener back in 2019 with Precision Garage Door of Austin, so we called them back out as we were very happy with their service in the past. Our service technician Stephen Michael arrived promptly, and was very courteous and professional. As the previous replacement/repairs were performed over 5 years ago, I fully expected to come out of pocket for the repairs, but Stephen pushed the repair through as a one time goodwill warranty gesture. Talk about customer service!! If you are looking to build a relationship for all of your garage door needs both now, and in the future, look no further than Precision Garage Door of Austin!
Matt H.
03/03/2025

I woke up this morning at 6:30 AM to a less than pleasant experience, my garage door will not open. I replaced my garage door and garage door opener back in 2019 with Precision Garage Door of Austin, so we called them back out as we were very happy with their service in the past. Our service technician Stephen Michael arrived promptly, and was very courteous and professional. As the previous replacement/repairs were performed over 5 years ago, I fully expected to come out of pocket for the repairs, but Stephen pushed the repair through as a one time goodwill warranty gesture. Talk about customer service!! If you are looking to build a relationship for all of your garage door needs both now, and in the future, look no further than Precision Garage Door of Austin!
Matt Hubbard
03/03/2025

Fantastic service and response time! A piece snapped off my garage door about a week and a half ago. I called Precision Garage and their technician, Joshua Surfus, was here within two hours, put in a temporary fix, and gave great recommendations related to the replacement. Today I had another part fall off and Joshua came again same day and fixed it so I can continue to use my garage until the replacement gets in. Highly recommend.
Allison Schilling
03/03/2025

Brian did an excellent job of tuning up and lubricating my garage doors so they are operating much more smoothly and quietly. He showed me things that could develop into problems in the future and gave me estimates for what I could expect to pay to fix or replace them. Overall, he provided exceptional service.
Steven Monson
02/28/2025

Patrick arrived earlier than planned, and called first to let me know he was on his way. He arrived, quickly assessed the problem and fixed our door by replacing the springs. He was very efficient and pleasant and we really appreciated his knowledge. I will call Precision again if needed.
Yolande Williams
02/26/2025

Scheduling was very easy. I was able to get someone out the next day. Our technician, Stephen Michael, did a great job! After assessing the issue with my garage door, he explained what the cost would be and fixed it in a timely manner. The process could not have been easier. I highly recommend Precision Garage Door!
Lisa T
02/23/2025

Landon was great. He showed up on time and did a quality job, including the cleanup. He removed EVERYTHING associated with the old garage doors and put in an entirely new installation. He also noticed one of the new panels was defective and said I would be contacted to replace it within 4 weeks. He showed me how everything worked, explained how a where to lubricate occasionally and even left me a can of spray lube.
Ed Reynolds
02/22/2025

Brian Rykowski arrived during the designated time. He quickly found the problem with our garage door opener and explained what was needed to fix it. He also pointed out a problem with the garage door that we had not noticed. We are very satisfied with Precision Garage Door of Austin and will use them for any issues in the future.
Sue Hall
02/20/2025

The service was top notch! We weren't in a hurry so it didn't matter that it took a little over 2 months for the door to come in. Billy was our point of contact and always very available. He was here for the install which was done in about 5 hours, mainly due to needing to retrofit our garage that never had a garage door. It looks beautiful! Very happy.
Anita C.
02/19/2025

Patrick did a super job, swapping out our original failing contractor grade garage door opener motor, drive track, tensioner spring set-up, and panel guide wheels - plus showing us how to use new controllers, and re-program the HomeLink setup in our Suburu. Many thanks Patrick. Ann & Marty
Martin Lee
02/18/2025

My garage door opener wasn't working, so I scheduled an online appointment with Precision for Monday between 10:00 am and 12:00 noon. The technician, Phil Belfrage, arrived right around 10:00. Prior to his arrival, he notified me via email and telephone of his estimated arrival time and he was here within that timeframe. The email included his name and picture, as well a brief bio. He was very polite, professional and knowledgeable about diagnosing the problem with my garage door opener. Additionally, he was patient and answered all of my questions to my satisfaction. Without promoting any product or any pressure, he provided me with three replacement options. He had all of the tools and equipment on his truck needed to complete the job. Based on my selection, the resulting work was outstanding. He gave me a thorough explanation of the work he performed and how to use the new opener. Finally, he made sure the work area was cleaned up before leaving.
Cheryl Graham
02/18/2025

We are so appreciative of Steven Michael and Precison Garage Door. Of course our garage door broke the day we are leaving for vacation. They were able to send a technician out within 2 hours of my phone call. Steven Michael gave me honest quotes for two different options for repair. He was able to get the repairs done right away allowing us to leave for vacation knowing our house sitter had a working garage to use during the upcoming cold snap. Thank you so much!!
Jennifer G.
02/17/2025

Phil was fantastic! He quickly reattached our garage door to the motor system with ease. Not only was he professional and efficient, completing the job in just 15-20 minutes, but he also took the time to explain everything in detail. I was expecting the service to be expensive, but it turned out to be very affordable. We're so glad we found them and highly recommend their services!
Emerald Warmate
02/17/2025

I had an emergency repair for my garage door falling off track on one side when it fully opened. I was able to get an appointment window within an hour of me calling. The tech, Stephen Michaels, was very helpful and responsive. He took the time to answer my questions and did quality work
Kelvin Benson
02/17/2025
