Reviews

Isaiah White and his crew did an amazing job installing our new garage door. Very professional and answered all my questions. The new door is amazingly smooth and quiet. Thanks guys!

Tina Kuykendall

03/11/2025

Fast and responsive each time I call

Taylor McClendon

03/09/2025

Excellent service

Chuck Buzan

03/08/2025

My experience with Shane Murphy was great. He was very courteous, professional and helpful. He explained what was needed and the steps he had to do to get the job done.

Betty Collins

03/08/2025

Mary Ann Patterson

03/08/2025

Minuteman Press Lakeline

03/07/2025

It was so easy to schedule an appointment. They showed up on time after texting me the technician's name and picture and arrival time. Very professional, knew what they were doing and fixed my garage doors. I had used them once before and will do so again .

TONI Nelson

03/07/2025

Elizabeth Fletcher

03/06/2025

We noticed last night that a spring in our garage was broken. We scheduled an appointment online and had someone set to come out the next morning. The technician Brian was very knowledgeable and honest with upfront cost. Highly recommend!

AJG 123

03/06/2025

Communicated well. Worked quickly. Solved issue

b h

03/06/2025

Very professional, on time, transparent, excellent communication, the technicians are always very pleasant.

Elizabeth F

03/06/2025

Patrick was very professional and did great work!

David Cavalier

03/06/2025

Avinash Gogineni

03/05/2025

Michael was great. Showed up right at the appointment time. Walked me through my options and made great recommendations. Job was finished in under the time he originally quoted me, full system walk through of the new keypad and motor as well as all the WiFi and app capabilities. Great job and great service.

Peter Hanks

03/03/2025

Craig & Susan Dunning

03/03/2025

I woke up this morning at 6:30 AM to a less than pleasant experience, my garage door will not open. I replaced my garage door and garage door opener back in 2019 with Precision Garage Door of Austin, so we called them back out as we were very happy with their service in the past. Our service technician Stephen Michael arrived promptly, and was very courteous and professional. As the previous replacement/repairs were performed over 5 years ago, I fully expected to come out of pocket for the repairs, but Stephen pushed the repair through as a one time goodwill warranty gesture. Talk about customer service!! If you are looking to build a relationship for all of your garage door needs both now, and in the future, look no further than Precision Garage Door of Austin!

Matt H.

03/03/2025

I woke up this morning at 6:30 AM to a less than pleasant experience, my garage door will not open. I replaced my garage door and garage door opener back in 2019 with Precision Garage Door of Austin, so we called them back out as we were very happy with their service in the past. Our service technician Stephen Michael arrived promptly, and was very courteous and professional. As the previous replacement/repairs were performed over 5 years ago, I fully expected to come out of pocket for the repairs, but Stephen pushed the repair through as a one time goodwill warranty gesture. Talk about customer service!! If you are looking to build a relationship for all of your garage door needs both now, and in the future, look no further than Precision Garage Door of Austin!

Matt Hubbard

03/03/2025

Fantastic service and response time! A piece snapped off my garage door about a week and a half ago. I called Precision Garage and their technician, Joshua Surfus, was here within two hours, put in a temporary fix, and gave great recommendations related to the replacement. Today I had another part fall off and Joshua came again same day and fixed it so I can continue to use my garage until the replacement gets in. Highly recommend.

Allison Schilling

03/03/2025

****** was excellent . He was prompt, efficient. and courteous. He knew exactly what the problem was. From now on I will always call Precision for my garage door needs and I highly recommend them. Thanks

Katherine S

03/02/2025

Excellent work!

Sarah

03/01/2025

Brian did an excellent job of tuning up and lubricating my garage doors so they are operating much more smoothly and quietly. He showed me things that could develop into problems in the future and gave me estimates for what I could expect to pay to fix or replace them. Overall, he provided exceptional service.

Steven Monson

02/28/2025

Shane Murphy was prompt and courteous. He found my garage door issues very quickly and had them fixed in a very short time. He was great. I would recommend Precision Garage Door to everyone. Thank you!!

Jody Robinson

02/27/2025

Wonderful service from Josh. He was very knowledgeable and took care of our garage door needs. Highly recommended.

Bart Posnik

02/27/2025

Great job Jeremy gave me a cheaper of the two options and it works great and I really appreciate his honesty and upfront in this quickness and doing the job

Steve Ammons

02/26/2025

Good, prompt service. Professional installation. Isaiah installed our door and new opener with care and attention to detail. Very personable and knowledgeable. Very much recommend Precision Garage Door. Will use them again for sure.

John Palmer

02/26/2025

Patrick arrived earlier than planned, and called first to let me know he was on his way. He arrived, quickly assessed the problem and fixed our door by replacing the springs. He was very efficient and pleasant and we really appreciated his knowledge. I will call Precision again if needed.

Yolande Williams

02/26/2025

Shane, is professional, knowledgeable and accommodating. The work is completed, repaired done, cleaned. Thanks.

Pedro A.

02/26/2025

Awesome job Brian!

William Hollis

02/26/2025

Prespero Hernandez with Precision Garage Door of Austin, replaced my 2 garage doors, he explained all the details of the new doors, operation of them, and he walked me through setting up the openers to my vehicle and my phone. Very pleasant and helpful.

Teresa W.

02/25/2025

Called Precision Garage Door for a faulty sensor on garage door. Shane came and fixed a loose connection. As always, Shane is professional and knowledgeable Thank yo

Mary Ellen Mongoven

02/25/2025

Sean was very friendly and professional and did a great job in accessing the situation quickly and efficiently. Precision Garage Door is The place to go for Garage door repairs or new installations.

Angie Vasquez

02/24/2025

Cleve/Cheryl Earley

02/24/2025

Scheduling was very easy. I was able to get someone out the next day. Our technician, Stephen Michael, did a great job! After assessing the issue with my garage door, he explained what the cost would be and fixed it in a timely manner. The process could not have been easier. I highly recommend Precision Garage Door!

Lisa T

02/23/2025

Very professional, personable, easy to communicate and understand what my issues were/are...

Bobby Dicks

02/22/2025

Landon was great. He showed up on time and did a quality job, including the cleanup. He removed EVERYTHING associated with the old garage doors and put in an entirely new installation. He also noticed one of the new panels was defective and said I would be contacted to replace it within 4 weeks. He showed me how everything worked, explained how a where to lubricate occasionally and even left me a can of spray lube.

Ed Reynolds

02/22/2025

Brian Rykowski arrived during the designated time. He quickly found the problem with our garage door opener and explained what was needed to fix it. He also pointed out a problem with the garage door that we had not noticed. We are very satisfied with Precision Garage Door of Austin and will use them for any issues in the future.

Sue Hall

02/20/2025

Brian was fantastic and I am extremely pleased with the repair and service!

Karen Manry

02/20/2025

Shane Murphy replaced the motor on our double door Tuesday February 18, 2025. He was great! Very professional, courteous and very knowledgeable. Not only did he replace the motor he helped get the wi-fi set up and programmed two extra remotes. Definitely thumbs up

Gail Barnes

02/20/2025

Prospero is a true professional. Arrived on time, replaced door and opener motor, cleaned up and answered all questions about operation.

Jack stanley

02/20/2025

Brian was great - kind and efficient

Christa Orecchio

02/20/2025

Josh has been super friendly and has taken extra time to adjust to my needs as a handicapped person . Knew immediately what the problem was both times he had to come out which meant he could fix the problem quickly which I appreciated

Dorothea Wells

02/20/2025

Fantastic service. They arrived on time and quickly diagnosed the problem. Install was easy and payment was an ease too. Very happy and we are a repeat customer too!

A C

02/19/2025

Great. A quick fix and arrived early.

Ellis Smith

02/19/2025

The service was top notch! We weren't in a hurry so it didn't matter that it took a little over 2 months for the door to come in. Billy was our point of contact and always very available. He was here for the install which was done in about 5 hours, mainly due to needing to retrofit our garage that never had a garage door. It looks beautiful! Very happy.

Anita C.

02/19/2025

Patrick did a super job, swapping out our original failing contractor grade garage door opener motor, drive track, tensioner spring set-up, and panel guide wheels - plus showing us how to use new controllers, and re-program the HomeLink setup in our Suburu. Many thanks Patrick. Ann & Marty

Martin Lee

02/18/2025

My garage door opener wasn't working, so I scheduled an online appointment with Precision for Monday between 10:00 am and 12:00 noon. The technician, Phil Belfrage, arrived right around 10:00. Prior to his arrival, he notified me via email and telephone of his estimated arrival time and he was here within that timeframe. The email included his name and picture, as well a brief bio. He was very polite, professional and knowledgeable about diagnosing the problem with my garage door opener. Additionally, he was patient and answered all of my questions to my satisfaction. Without promoting any product or any pressure, he provided me with three replacement options. He had all of the tools and equipment on his truck needed to complete the job. Based on my selection, the resulting work was outstanding. He gave me a thorough explanation of the work he performed and how to use the new opener. Finally, he made sure the work area was cleaned up before leaving.

Cheryl Graham

02/18/2025

We are so appreciative of Steven Michael and Precison Garage Door. Of course our garage door broke the day we are leaving for vacation. They were able to send a technician out within 2 hours of my phone call. Steven Michael gave me honest quotes for two different options for repair. He was able to get the repairs done right away allowing us to leave for vacation knowing our house sitter had a working garage to use during the upcoming cold snap. Thank you so much!!

Jennifer G.

02/17/2025

Shane was very professional and explained every repair in detail.

RANDY GARCIA

02/17/2025

Phil was fantastic! He quickly reattached our garage door to the motor system with ease. Not only was he professional and efficient, completing the job in just 15-20 minutes, but he also took the time to explain everything in detail. I was expecting the service to be expensive, but it turned out to be very affordable. We're so glad we found them and highly recommend their services!

Emerald Warmate

02/17/2025

I had an emergency repair for my garage door falling off track on one side when it fully opened. I was able to get an appointment window within an hour of me calling. The tech, Stephen Michaels, was very helpful and responsive. He took the time to answer my questions and did quality work

Kelvin Benson

02/17/2025