Patrick was great, did not try to upsale gave me 3 options attl different price points depending how much I wanted to fix or replace and had my door back running less than an hour.
John Thompson
06/07/2024
Big thanks to Patrick day for doing an awesome Job today with fixing my garage. He was on time and very knowledgeable and completed the job in a very short time thanks.
Jason E.
06/07/2024
Fast & smooth installation from Mickey Wheeler at Precision! Love my new Cedar print garage door ❤️
Patrick Burgeson
06/07/2024
Wed pm, pulled into garage, clicked button to open tailgate on SUV while clicking the garage door to close. Realized my error nano seconds before the two doors collided. Partially knocked garage door off one railing. Was referred to Precision by a neighbor. Called Precision Thu am, they provided a 2-hour window, same day service. Technician Shane arrived within the time window, assessed the situation, provided multiple options, we selected one, Shane went to work and was done in an hour. Polite, professional, knowledgeable. From the time we called to the time Shane drove off, less than 4 hours. Unbelievable service.
Jeff Lawler
06/06/2024
Another wonderful service experience with Precision! Michael was absolutely fantastic! He was very informative and just a great person to work with ! Thank you for your 5 star service ! 👍✨️
Jane Nowling
06/06/2024
Bryan Rykowski did an amazing job repairing our garage door. He arrive on time, and worked efficiently to get it back operational again. Would recommend.
Greg Flores
06/05/2024
Excellent job performed by ****. He arrived earlier than scheduled, respired my garage door in a professional and timely manner. Great service and a great tech!
Hamila H
06/05/2024
Honest! Reliable! Courteous! Everything upfront no hidden anything! Joshua was such a great guy!
Lisa Shaw
06/04/2024
Shane Murphy was my technician and a better one I could not find. He was on time, congenial and most willing to explain the overall problem and what was needed to eliminate it. He was the type of person that, if I had a business, I would certainly give much responsibility and credit in order to keep him with my company. It took him less than half an hour to make the repairs and explain everything to me. He is definitely a real asset to your company. As a result, my garage door opener works as if it is brand new. Many thanks for the quick response and for such a great technician.
Lawrence Ealy
06/04/2024
Caleb came out on the same day I called. He was quite friendly and explained the issues and various levels of a fix. Work was done in a timely manner and explained thoroughly. I highly recommend this company.
Osei Asamoah
06/04/2024
My door was making noise and I got a same day appointment with Precision Garage Door of Austin. They sent ******************* who is top notch. He fully diagnosed and repaired where the sound from the garage door was coming from. He also made recommendations about replacing the door and motor since they are on the old side. He drove off for a moment and came right back when I reported one more issue. 100% satisfied with the repairs and service. When I need the door chained I know where I'm going first.
Abe B
06/04/2024
Phil did an excellent job fixing all of my issues and answered all of my questions. Phil is a true asset to your company.
Charles Allen
06/03/2024
We were having an issue with our garage door opening and closing precision sent ***************************** out to check it out, we had a spring break, he did a fantastic job doing the repairs an fixing some other issues, would use him again, thanks ******* for all your help
Steve W
06/03/2024
Caleb did an excellent job fixing my garage door. He was kind, personable, and got the job done in a timely manager. Highly recommend!
Sav
06/03/2024
Jayakumar Sriramulu
06/03/2024
Christopher Esparza
06/03/2024
Really enjoyed our tech Isaiah. He broke everything down for me in a method I could understand and gave us options. This time the fix was easy and I appreciated his honesty and the fact that he didn’t disrespectfully try to sell us something unneeded at this time. I asked for his card so we can circle back and make some upgrades to the aged door. He went ahead and shared estimates and guess who we’ll call when we’re ready to do this? Precision Garage Door. And guess who we’ll be asking for? Isaiah! Looks to me like they’re working to build relationships and gain customers for life. Thats who I love to do business with!
Dahlia Guerrero
06/02/2024
Robert Clark
06/02/2024
Jeremy was incredibly helpful and gave us all of our options. Same day service!
Jared Goudeau
06/01/2024
Our tech Did a good job went over all options. And we was please with his work
Joe Gadison
06/01/2024
Patrick with Precision Door is prompt, professional, friendly and efficient. He did a great job diagnosing and repairing our garage door opener.
Barbara Marcis
06/01/2024
We had our garage door come unaligned. Jeremy with Precision Garage Door showed up super fast. Gave us an assessment and options and repaired the problem within an hour. Would definitely use again!
Lori & Bryan Ramirez
05/31/2024
Micheal came out and provided me with a quote and how to fix my garage fast. I would recommend this company.
Terra Williams
05/31/2024
Isaiah White was a great tech - you should ask for him by name.
Ben Williams
05/30/2024
prompt follow up, professional installer who worked fast abd was thorough with tutorial
Joel L.
05/30/2024
Fast, courteous service
David Kellar
05/29/2024
Michael was available before the appointment time and came right out. He quickly diagnosed the problem with the wall-mounted garage opener (bad circuit board) and thoroughly inspected the rest of the system (belt/door/tracks/motor housing/wiring, etc.). He replaced the wall mounted opener with an upgraded model with increased functionality. He also provided instructions on properly lubricating the door tracks and recommended the best silicone spray for the job. Lastly, labor and part costs were very reasonable. I highly recommend Michael (very professional, courteous, knowledgeable and efficient) and Precision Garage Door.
Jerell L.
05/29/2024
Billy Tackett was an excellent sales representative with Precision Door. He answered all my questions, provided pics of all the different styles and colors, and explained all the differences in quality and benefits of each kind door. He made it very easy for me to decide what I wanted. Billy had excellent communication skills and customer care was superb. I highly recommend Precision Garage Door.
Therese Thorn
05/29/2024
This is my third time using Precision for work on my garage doors. They had serviced my previous home and replaced my door in the past. This time I had them replace two Genie garage door openers and keypads with Liftmaster …. A MUCH superior, more reliable product, in my experience. Phil Belfrage did an excellent job of explaining what he could offer to solve my problems and then did the work alone in a very reasonable amount of time. I made the service request around 6:00pm on a Saturday and Phil was at my house before 8:30am on Sunday. Fantastic service and responsiveness! It was NOT cheap but I feel that the new systems are a huge upgrade and a great improvement over the Genie systems our builder installed and I am grateful for the rapid response since we were locked out of the garage space. I highly recommend Precision Garage Door of Austin and Phil is awesome!!!
Hali Riggle
05/29/2024
I’m so grateful for Precision’s PROMPT service. One minute I was in panic mode and the next, everything was fine. Thank you Bryan for being so nice in the middle of my meltdown!!
Jenny Mashburn
05/29/2024
Great experience all around. Called ahead, arrived early, explained repairs needed and options, and completed work quickly. Joan did a great job and the door works perfectly now.
Gary Cobb
05/29/2024
This experience was fantastic from beginning to end. The person providing the quote was on time and very professional. The follow up quotes were thorough and complete so that nothing was left to question or wonder about what would be provided. The installer, Prospero, was on time and very professional. His installation was fantastic and everything was done to a 5 star level
Jay D.
05/27/2024
Same day service, finished in under 2 hours. Highly recommend
Garrett Dewan
05/26/2024
Precision Garage Door has a highly experienced and professional staff. Caleb in particular has an outstanding engineering level approach to diagnosing and addressing issues. Caleb is not only an expert problem solver, but also an educator who understands the reason behind the problem. This is the second property we have used PGD to fix builder issues amd highly recommend them. Ask for Caleb!
Rick Larson
05/26/2024
He worked hard and efficiently while maintaining a vey please and helpful demeanor. Did a great job…
Don Hale
05/25/2024
Precision Garage Door replaced our garage door quickly and everyone was easy to work with. The garage door wasn’t cheap, but neither is the quality of the door and hardware they installed. Landon our technician was prompt, quick, communicated well, and answered all of my questions. Thanks Landon!
Matthew Yeandle
05/24/2024
Caleb was amazing!! Communicated throughout the day for exact time he was coming. Fixed the garage door, which was a very tricky situation! Was friendly & an over all delight! Highly recommend!
Rachel Wade
05/24/2024
Quick response and excellent communication, job completed promptly
David Ristine
05/24/2024
Tech was informed and professional. Replaced an old, heavy door opener alone, helped with the new technology and let me know the next steps to update all the recent replacements
Kathryn Evans
05/24/2024
I needed someone to take a look at my garage door because it was not opening and it was very noisy. Patrick Day came out, and told me what needed to be done. He gave me prices for everything I asked for and he broke it down for me. He had all the equipment necessary to do the job. Now, my garage door is super quiet and works like a dream! I couldn't be happier.
Alma W.
05/23/2024
Awesome company and Caleb who fixed my garage door problem was so pleasant and professional. Definitely my go-to company for everything garage door related.
Michael Breiy
05/23/2024
New garage door done right! From sales to install I felt like I was working with the best.
Don M.
05/23/2024
Josh Surfus arrived promptly, installed new battery and replaced lights on our garage door opener. He was very courteous and efficient.
Judy Hazen
05/22/2024
Prospero did a great job and took the time to program the garage door.
Douglas Garrett
05/22/2024
Daryl Heeke
05/22/2024
While I ultimately chose another company due to pricing, I can't say enough good things about Precision Garage Door of Austin, particularly their salesperson Billy Tackett. Seamless Scheduling: Scheduling an appointment was a breeze through their website, with an immediate email confirmation. Excellent Communication: They impressed me further by sending an email and text on the appointment day informing me Billy was on his way, complete with a live location link! Professional Presentation: Billy arrived promptly and looked sharp in clean, professional attire. Detailed Consultation: He didn't just discuss options; he presented samples with various colors and even used an amazing augmented reality app to show me a realistic image of how different doors would look on my garage. Transparency and Follow-Up: The same day, I received a detailed estimate from Billy, including a breakdown of the premium parts included. Overall, his attention to detail and professionalism were outstanding, without a hint of pushy sales tactics. Big Company, Big Selection: It's clear Precision Garage Door of Austin is a substantial operation, offering doors from a variety of manufacturers. While I can't speak to their installation or workmanship firsthand, everything I experienced suggested a high level of quality. If you're looking for a top-notch garage door experience and prioritize premium parts, Precision Garage Door of Austin is definitely worth considering.
Rong K.
05/22/2024
Amazing service, very affordable, super knowledgeable. We really appreciated Caleb, especially coming on a Sunday, same day service!
Katie Salivar
05/22/2024
Amazing service, very affordable, super knowledgeable. We really appreciated Caleb, especially coming on a Sunday, same day service!
Katie S.
05/22/2024
Making an appt with Precision Garage Door was fast and easy. They even have same day appointments. Nick Sager arrived on time. He is very kind and personable. He took his time to not only explain the problem, but showed me what to look for and how to manage it until my new garage door arrives. I highly recommend Precision and Nick.
Karen Wells
05/22/2024
Phil was quick and efficient diagnosing the issue and fixing it. Highly recommend Precision!
Kirk Risha
05/22/2024
