The technician arrived earlier than originally planned, which was great, and was very friendly/professional. He was very thorough about explaining the issues with the aged systems that were in my house. Each option to repair or replace was thoroughly discussed and pricing clearly provided. Installation of new systems was completed same-day, and looks fabulous. I definitely would recommend them to others. The technician, Nick Sager, was a pleasure to work with.
Shane Murphy came in and explained the work it was going to take to get the door operating again as normal. Was thorough in his explanation and pointed some weak points in the current door hardware that he recommended be replaced. Quick work with the issue. Replaced the pulley cables and also installed a second spring. Very happy with the work I received.
Loved the fact that Precision was at our house within an hour from the time we called them and on a Sunday. Sean was able to assess the issue immediately and had us back on track. He was knowledgeable and addressed any issues we may have in the future. Would definitely recommend.
sean gave great customer service. worked with mask on and made sure we understood our options. he explained every step he took and did not try to over sale. sean worked quickly and neatly. very personable and great sense of humor, made a 911 issue to us one that was just part of a saturday. will definately be a returning customer.
Punctual, professional Brian arrived earlier than the scheduled appointment but called ahead He inspected the 2 garage doors and was thorough in his explanation of what the problems were After discussing the price for repairs I agreed to have both doors repaired It took 2 hours but the doors are working beautifully I will definitely recommend and re hire in the future if/ when problems arise I could not be happier
I was very impressed with the receptionist, and the appointment time. The technician called me and gave me a heads up when he was an hour away, he was on time. The technology was amazing, they sent me his picture, and a way that I can track his truck on his way to my house! That was amazing and safe and really nice. He gave me all the options I was looking for, was completely knowledgeable, and super friendly, I will definitely call them again. You guys have it going on!
I had the privilege of working with Nick from Precision Garage Door of Austin. He knew his stuff and was extremely knowledgeable in the products he was selling. He helped me make the best decision balancing functionality and cost when it came to my garage door opener purchase. In addition to making a sale, he was also able to install the opener for me in a few hours. Such a quick and easy experience. Plus Nick was very respectful of Covid guidelines and his positive attitude made him a pleasure to work with. I will definitely be doing business with Precision Garage Door of Austin again.
Michael G G.
Professional service. They offer you insightful details after a primary inspection and give you quotes. You can choose what to go with. Sean who came out to look at our garage door was very knowledgeable and let us know the exact thing going on with our garage door. From there he gave us three quotes with varying coverage and warranty. He fixed the door quickly and answered all the questions I had about routine maintenance. Definitely would recommend using their services.
I called on Saturday and had an appointment the very next day (on a Sunday!). Sean was extremely polite, professional, and knowledgeable. He thoroughly explained all my options and made sure I knew how to properly use the new equipment. I definitely will use Sean and Precision Garage Door again.
Daniel Montoya Jr.