My great experience started with the moment I called to make an appointment for someone to come out here . The young lady that answered the phone was friendly , and very customer oriented . I was able to get an appointment the same day for a consultant to come out here to give me an estimate on garage doors . The technician, Billy, was wonderful . He was friendly , and above all very knowledgeable about the product . He should be teaching classes on how to interact with customers . He is a wonderful asset to your company . Thanks again for the wonderful service , and our garage doors will be installed next week . Thanks again .
Gabriele R.
01/31/2025

Precision did an excellent job of replacing the door, recognizing I had already replaced the motor in 2021 and that it did not need to be replaced thereby saving me financially. My mom is completely happy and satisfied with the service. Thank you Isaiah White for providing great service to my second home and to my mom!!
Carron W.
01/30/2025

Precision did an excellent job of replacing the door, recognizing I had already replaced the motor in 2021 and that it did not need to be replaced thereby saving me financially. My mom is completely happy and satisfied with the service. Thank you Isaiah White for providing great service to my second home and to my mom!!
Carron Gibbs
01/30/2025

***** ****** was fixing our garage door only hours after we called. Courteous and very professional. He explained what had happened and what he was doing to fix the problem. He was done in no time. We are considering replacing the door this spring and will definitely be calling Precision. Highly recommend!
Susan B
01/30/2025

Needed a door replacement, my previous door was installed by a Fly by Night company, & for a while the door worked well, but after a while so many things were going wrong (misalignment, the door wasn't sitting flush when closed..) So I decided to bite the bullet & get a new one... I couldn't be happier with the install... Prospero got the new door in place in a few hours, we synched up the garage door with the new & old garage door openers along with the functions on my Subaru.. we also go the MyQ app online & working with no issues... My suggestion to people is don't go on the cheap (you get what you pay for), My install was top notch quality! Oh I love the LED lighting (so nice!); & we spent some time with regular maintenance on the door.... I'm so happy with the install & cleanup afterwards.. I couldn't asked for a better installation., Thanks y'all Gilbert
Gilberto S.
01/30/2025

Patrick Day was the tech who came to my home today to assess the health of my garage door. The door as displaying erratic behavior lately. Turned out my old motor could no longer handle the new insulated door installed last April. So, I agreed to replace the old with a stronger new, and boy! Am I glad I did! Thank you, Patrick/Precision, for taking care of my situation and explaining everything clearly. The new motor and controls are awesome.
Laura Hewett
01/28/2025

My garage door broke three days before Christmas, and Precision Garage Door came out the very next day. Phil lookedd at the door, explained the problem, proposed a solution, and provided a quote. My garage door was functioning again within an hour. Phil was incredibly nice and respectful--kudos to whoever hired him! I highly recommend PGD to anyone in need of garage door assistance.
Da baddies R.
01/23/2025

I called Precision this morning, requesting service for a broken spring. They fit me in today with Shane, who was able to diagnose the problem(s) and offer cost effective solution options. I highly recommend calling Precision and requesting Shane for your garage door needs. He was prompt and professional.
Keith and Jennifer Mauck
01/21/2025

Phil came less than 2 hours after our call about our door not closing. He immediately identified the problem and was ready to change our garage door opener with 3 different models that he had in the truck. Less than an hour later, he was done with the new installation. Extremely polite and knowledgeable, I would recommend Phil and Precision Garage Door of Austin to everyone.
elena McDowell
01/19/2025
