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Reviews

Van R.

07/21/2021

Easy scheduling. Prompt arrival. Very quick repair and advice for replacement door opener. Friendly, knowledgeable.

Tim Starry

07/19/2021

Carolyn B.

07/19/2021

They are very organized and helpful. Not pushy in selling and will try to help when they can abs kat out options when needed. Work is done quickly and efficiently!

Nancy S. Henson

07/16/2021

Greta experience with Brian! Was able to thoroughly discuss my project and help me make an informed decision.

Ashley F.

07/15/2021

Ricky K.

07/14/2021

Excellent communication with customers and highly trained technicians. Always satisfied with their response and services.

Abe H.

07/13/2021

outstanding service. had the parts we needed on the truck so 2nd visit. supr nice guy and a garage door fixer pro!

Wendy H.

07/12/2021

Excellent job by Shane. On time. On a Sunday. Instant install. Great communication via email, text and phone. No complaints. Wish all service people can be like them.

Peter Hanna

07/11/2021

Excellent, professional, prompt service

Gloria Leal

07/11/2021

Prompt service, professional, immediately knew the problem and able to fix it on the spot. Very friendly and courteous. Highly recommend.

Debbie Garver

07/08/2021

Excellent service...this is my garage door from now on!

Guillermo A Ramirez

07/08/2021

Dude showed up early, had all the stuff and was done in an hour. Professional and knowledgeable. Had to replace the springs on my door and now it works Much better

West B.

07/08/2021

The service was excellent. ********* was courteous and pleasant. Explained how to use the door and removed all debris. Highly recommend for new garage door, track, and opener. Very happy with all around service and product. My dog liked him, too!

Michele G

07/03/2021

John H.

07/03/2021

4th of July weekend and the garage door is broken, no up or down. Precision Garage Door of Austin and Sean to the rescue! Sean came early, diagnosed, and repaired the door quickly. Thank you Precision and Sean!

Mary Hutka

07/03/2021

Sean arrived on time, fixes the problem quickly and was extremely courteous! Well done. Bonnie DeLaughter

Bonnie DeLaughter

07/02/2021

Dayna W.

07/01/2021

The gentleman this morning did a great job, very professional and personable. Thank you

Bruno Brunner

06/29/2021

They are tech ******** came out and was very informative and fixed my problem. It is definitely not a job I couldve done by myself! I appreciate their care to detail. They were conscientious and called me when they arrive so I could lock up my dogs. I would definitely use them again.

Suzanne C

06/28/2021

This is the third time Precision Garage Door has serviced my garage door which was installed by the builder in 1996. The first time (April 2019), they replaced the springs which had broken as well as the cables. The second time (October 2019), they replaced the sensors which were blown out by lightning. This time (June 2021) they replaced my 1996 Genie garage door opener, which finally died, with a LiftMaster garage door opener, and also replaced the rollers. Every time they have come out, the technician has been so polite, so friendly, so knowledgable, and so patient, and I've been 100% happy and satisfied with the service, work, and bill. With the new garage door opener and rollers that the last technician, Jeremy Malek, installed, you can't even hear the garage door going up and down! Thank you, Jeremy!! ... and ... Made In The USA!!!

Arleen Roberts

06/26/2021

Excellent work. I like the people who come out to install or repair my garage door and those who work the phones. Thanks!

Beth Glenn

06/25/2021

I was moving the next day and needed my garage fixed ASAP. They got a gentleman out that day and fixed my problem. Very friendly and knowledgeable

Joseph Strmiska

06/24/2021

Easy to schedule appointment. Technician arrived on time, explained the repair work that needed to be done and finished the repairs within the estimated time. I'm very satisfied with the overall service and experience.

Bill Benjamin

06/22/2021

The technician was very helpful in solving our garage door problem and their contact process with updates up to the time of the appointment was thorough.

Stephen A

06/20/2021

Had some issues with our garage door, one of which was 2 spliced wires intermittently disconnecting. Sean came out and was very knowledgeable and fixed, as well as issues with our keypad we'd put off resolving. He also gave us a quote for 1-2 years from now when the springs fail so we can know what to expect for our budgeting purposes. Our home is many years old and from the home inspection we knew the garage door would need the springs replaced at some point in the next few years, and it's great knowing a ball park cost for what that will be.

Justin P.

06/20/2021

Precision Garage Door did a fantastic job installing a new garage door for us. They were tidy, efficient, kept us informed and were highly professional throughout. I have every confidence in them and totally recommend them.

Ken T.

06/18/2021

Wayne W.

06/18/2021

Precision Garage Door did a fantastic job. They were tidy, efficient, kept us informed and were highly professional throughout. I have every confidence in them and totally recommend them.

Ken T

06/18/2021

Great response time for our garage door that would not shut. Engineer who arrived to fix it was super pleasant, very tidy in his work and had it working better than before. Highly recommend!

Cami D

06/14/2021

I was happy with the installation price was a little high but lm pleased

John Heithoff

06/14/2021

They arrived on time and fixed the problem

Sue Wright

06/13/2021

Very professional and understanding gentleman that serviced our garage door. He explained everything thoroughly, and on how the lines busted on the garage door lifting. He explained my options, and what needed to be replaced, and started work immediately. When finished, he showed me and explained all the replacements and his work.

Antonio Martinez

06/11/2021

Came early and finished with an excellent service. Every thing was explained thoroughly.

Michael Ford

06/11/2021

We really enjoyed every part of working with Precision, from the first meeting to look over options, estimates, etc. to the actual installation. We couldn't recommend them more!

Chelsea F.

06/11/2021

Service was excellent. Brian Rykowski arrived when he said he would, explained what could potentially be the cause of the issue and after a thorough inspection of the garage door explained the issue well and the options I had. He then fixed the door and it now seems to be working great. Great service, great experience with Precision Garage Door of Austin. Thanks, Brian.

Beck Gutierrez

06/11/2021

Very patient and knowledgeable. Excellent job. On time and considerate.

S D S

06/10/2021

Brian is always so professional and helpful. I have used Precision for all my garages, and they are reliable and honest. Thanks for being so thorough and for completing the job in a timely manner!

Colleen H.

06/09/2021

The service was great and he was on time and it didn't take him long to complete the job and was very helpful

Kenneth H.

06/08/2021

Loved how the gentleman was so quick, knew his stuff, and didn't waste our time. Was extremely professional and very reasonable quote. I have one more business to talk to but this one definitely stood our as a great a contender.

Cassandra C.

06/07/2021

Just starting the process to replace doors but they are very professional and knowledgeable about garage doors!

Tim Porch

06/07/2021

Emma Thompson

06/05/2021

Excellent experience, from sales call through installation and check-up to quickly resolve a minor issue.

Kathleen Wilson

06/03/2021

Lisa S.

06/03/2021

Prompt, efficient, explained work, great installation from original sale through installation. I thought these doors were just a necessary expense - but - I love my new garage doors, from installation through minor service check-up to address an issue. Fixed in a few minutes. Fine service from Precision.

Kathleen W

06/03/2021

Landon was outstanding his helper Matt as well... great product... Billy the salesman professional as well ...Only hitch in the getty up was the clueless self centered female.... who answered the phone at the office.... and wanted to make everything all about her.... and her universe... Lead times due to Covid went from a promised 8-10 weeks to 16 weeks ...not their fault... ..but no communication...and when I initiated an attempt for information and did call ...little Ms Clueless simply wanted to talk endlessly... saying nothing and refusing to let me talk to anybody but her... oh well.... final product awesome!!!

Kevin Deitch

06/02/2021

Great service! Great technicians!

Mike Murillo

06/01/2021

Mary B.

05/29/2021

Jeremy Malek was so great! He was friendly, punctual, and very fair and open with what was going on with our garage door.

Meredith Ruduski

05/22/2021

Precision garage doors were able to have someone out to the house the following day. The technician called before he arrived to let me know that he would be coming shortly. Sean did an excellent job of explaining to me and providing me with several options. Sean did a fantastic job, and I appreciate the professional service that he performed.

Dana H.

05/20/2021