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Reviews

Karen L.

12/23/2021

Needed emergency service and they showed up within an hour and fixed our problem! Highly recommend!

Rick Burket

12/23/2021

We got a quick response to our request and the technician, Billy Tackett, was prompt and knowledgeable. He thoroughly inspected the door and opener and made targeted repairs and adjustments that made the door work better than ever. The first company we called barely looked at the door and gave us an estimate for replacing the entire system -- Precision saved us thousands of dollars because they cared enough to evaluate what was going on with the door.

Mikki Gibson

12/22/2021

I highly recommend Precision Garage Door of Austin!! Brian did an outstanding job!

Mona H.

12/17/2021

The office staff and the installer were professional, friendly and on time

David F

12/16/2021

The technician was courteous and kind and took the time to explain what he was doing. Precision garage door is the best. That is why I have used them for over 25 years.

R J.

12/15/2021

These guys are great! They were able to show all the options and what they would look like on our home. the process took less than 30 minutes. The price was super reasonable in my opinion.

Chris B.

12/15/2021

Very professional & provide great service.

Cherie Dawson

12/14/2021

James B.

12/12/2021

Great. Sean was professional and pleasant to work with. Excellent customer service!

Roy Blanco

12/09/2021

Mary T.

12/09/2021

Sean did such a great job at fixing our battery and helping me with the added features of our garage door opener. Thank you so much for the help!

Monica Grace

12/08/2021

Park Hill

12/08/2021

Repairman prompt, knowledgeable, friendly, skilled.

Mark Boerger

12/06/2021

Nicole C.

12/06/2021

Karen K.

12/03/2021

This morning I was greeted by the chain breaking on my 15 year old garage door opener. Within two hours, Shane from Precision Garage Door of Austin arrived and replaced the broken system. He was very professional and courteous. By noon the door was up and running along with a new app. Excellent responsiveness and service. Thank you!

Brad Englert

12/03/2021

They did an excellent job helping me pick out then installed my garage door. Very pleased!

Phyllis C.

12/02/2021

Great technician, competitive pricing, great warranty even on workmanship. Technician very friendly, honest, knowledgeable and helpful.

Tim B

12/01/2021

The spring to my garage door broke, I used Precision Garage Door of Austin. Technician (Sean) arrived for the job. He was professional, friendly and efficien. He explainEd the whole process prior to any repairs. He also proved helpful tips on how to maintain my garage door. I would definitely recommend this business

David W.

12/01/2021

Responded same day~ Very professional. Shane was so helpful and answered all my questions. Highly recommend!

Bama Brown

11/29/2021

Quick response. Very nice and professional.

Jenny Lockhart Harris

11/27/2021

called Precision before 12:00 11/22. Technician arrived at house before 4:00. Serviced door. Replaced all moving parts. Done and cleaned up work area by 6;00. Could not ask for better service. Excellent response from reception to completion of repairs. Will recommend to friends and neighbors without hesitation.

George S.

11/23/2021

In June, 2021 my 3 year old home suffered a random garage door failure- door folded in and glass shattered everywhere! Cause? Apparently, negligent installation by builder, Lennar. I have reached out for months to Lennar and if actions speak louder than words-- I have received no support, no responsibility, no care in the slightest. Precision Door was here immediately explaining failure and offering support. Today I have a new door that is SAFE and perfectly matching the aesthetic of my condominium complex! Top notch parts, labor and professionalism!! Not all businesses are created equally! Everyone on this team is professional and pleasant!! Highly, highly recommend!!

Maria del Carmen delaMorena CHI TM (Carmen)

11/21/2021

The team was very courteous, explained all the steps of the process of both installing and using the new garage doors, and completed the installation of two doors in just half a day.

Marty Novak

11/19/2021

Same day service. Polite, friendly and knowledgeable service technician. I would definitely call Position garage door Austin if I need service again.

Paula R

11/19/2021

The technician Nic was friendly, efficient, and an expert during repair process.

Kerry H

11/18/2021

Patsy Graves

11/17/2021

Cassandra Trevino

11/17/2021

We had our garage door and system changed by Precision. The technician assigned to this job was Shawn O and he was outstanding. He was ontime each time he came out. Also very professional and outstanding work. He's an asset to your company. I will recommend Precision for anyone needing work done on their garage door. Satisfied customer in Southfield Mi.

Cha Cha

11/17/2021

George the technician was able to quickly diagnose and fix the problem with our door. Good job

Wayne Wheatley

11/14/2021

David Flynn

11/12/2021

My call re: my garage door was managed quickly and professionally. Shane came same day I called, quickly identified and showed me the problem (which the first company I called had not even identified). He clearly knew what he was doing, was extremely professional, and took the time to explain each issue and the options. He addressed all of my questions and even made a temporary modification to try to extend the function of my door during the time between now and door replacement. Given the multiple fractures in my 20yr old garage door (which he showed me in detail) it was clear to me that his recommendation for replacement was legit and the only way to fix my situation. Excellent experience.

Phyllis McAnelly B.

11/10/2021

Jane Lape Martin

11/07/2021

Great experience, pricing was fair, work was professionally done, and finished in a timely manner.

Shawn Samuel

11/06/2021

Thomas C.

11/05/2021

Very quick service, beautiful job done. Great experience.

Michael Walsh

11/04/2021

Arrived at time promised. Explained clearly the work he was doing. Excellent knowledge of the product and clearly is experienced installing it.Patiently explained how to use the product and took us through the set up for its use.We are very pleased with the result and the professional and timely installation. Price was exactly as quoted.

Robert B

11/03/2021

Stephen Dimiceli

11/01/2021

I had an emergency, since garage door fell suddenly. Couldn't let my garage be exposed. They were able to come within 2 hours of calling them and got all worn parts replaced within 1 and a half hours, which had been their estimated time, after they assessed the door. I had to work late, but was much relieved to know my home was secure. They also gave me a 5 year guarantee on their work. Would use them again, if needed.

Nancy S.

11/01/2021

The whole experience was great. My opener and door gave out after 20 years and my car was trapped in the garage. My call to Precision was quickly answered and I was scheduled for the next morning. **** called before coming and showed up on time. He was very professional. Quickly diagnosed the problem and offered two options for the work. He didn't try to upsell me on getting a new door--just the opener and door parts options. I didn't get other quotes, so I don't know if the cost was reasonable. It was a little pricey since it was unplanned but I wanted my home to be secure. Once he completed the work, he ran me through how to use everything, then helped me program the outside keypad--which I didn't have before. He cleaned up and was out in the two hours he stated. The new opener is so quiet, not like the housequake I experienced with the old one. Now I have new equipment and solid warranties. Precision and **** rock! Thank you.

Emily N

10/28/2021

Bill B.

10/25/2021

George came out on a Saturday morning and got my home garage door to working again and my garden area garage door to open easily thank you George great job Glen

Glen Chism

10/23/2021

Nick our technician did a wonderful job repairing our garage. Nick was very thorough in educating us about the different parts and components of the garage and did a great job explaining and showing us what the problem was. We highly recommend Precision for your garage repair needs!

Kristin Wenndt

10/22/2021

These guys are great to work with. The technician was friendly and explained all my options. We are very happy with the work done. I'll definitely use them again in the future.

Andres Caicedo

10/22/2021

On time, actually came early. Great service very fair price based on research. I would use them again!!

Tabor B.

10/16/2021

Richard Allen

10/14/2021

Ricky T.

10/14/2021

Garage motor failed Caleb came by and replaced motor and rerouted opener.. Great Job.. They have my business from now on.

Richard A.

10/14/2021

Shane, the technician that Precision Garage Door of Austin sent us was everything I hoped for. He listened patiently to all of my questions. He was very knowledgeable and capably answered every one. He willingly gave me the options I requested and was happy to perform the service I chose, even though it wasn't the most expensive option I could have chosen. The work he did was excellent. The garage door he fixed sounds very quiet even though it still has the old door attached to it. I truly couldn't be happier with my experience. Thank you, Precision Garage Door for allowing him to be as excellent as he is. He has incredible potential and will make an incredible manager or business owner someday. If I ever need help again with my garage door, I know who I will contact first.

Peter Nevland

10/13/2021