I had a problem with my garage door. It got damaged at night and during a thunderstorm. I started calling the garage door repair companies that advertise as Emergency repairs, 24 hours service repairs, etc.. The first two wouldn't come until next day or within 2 or 3 days. The third one I called was Precision Garage Doors and They did sent somebody. It was really expensive but it was worth because George came in an hour, in the middle of the heavy rain and it was very kind. I am so grateful.
M R.
09/30/2021
They were there within an hour of my call and got me all fixed up and working again within an hour. Super cordial as well.
Brad T.
09/27/2021
Nick with Precision Overhead Garage Doors is a great technician. Very professional, courteous, friendly and knowledgeable. He quickly diagnosed the problem preventing our garage door from opening and was able to repair it with parts in his van. He came back the next day to upgrade our garage door opener motor and control system which is excellent. I am quite pleased with the service from Precision Garage Doors and their technician Nick Sager.
Mike Murphy
09/25/2021
I received excellent service from our technician, *****. After reviewing the situation on a 30+ year old garage door opener we opted to replace it with a LiftMaster WiFi LED garage opener, Model *****. Fast efficient service. ***** patiently answered every question I had, as he did his installation, and showed me how to adjust the system (if needed) after a major power outage. Bravo! All old materials were removed afterwards. All aspects of the system were tested before he left. I am extremely satisfied with the service provided. Lifetime Liftmaster warranty on the motor and belt. This model is belt driven not chain driven and quieter when operating. Paid an extra $50 to get a second remote as I was informed it only came with one. All in price with tax $806.46.
GB
09/25/2021
Called this company on a Friday morning and they were able to send a guy that very same afternoon. Jeremy was on time, informative, and quite quickly managed to straighten out my garage door so that it stopped making some god-awful noise it had started making on opening/closing. Reasonable pricing ($100 +tip) for quick, same-day service. Recommend and would use again.
Marilyn A.
09/24/2021
The tech arrived within two hours of my call. Figured out the issue instantly and did a little maintenance.
Richard Kirkham
09/22/2021
Great experience! I would highly recommend if you need a garage door repaired.
Bethany H.
09/22/2021
Professional, personable, reasonable
Jack Tatum
09/21/2021
Shane Murphy was awesome. He was quick to diagnose the issue. Resolve the problem that day. Impressed by his professionalism.
Matt Gent
09/19/2021
Linda Herrin
09/17/2021
Nick was actually arrived earlier than scheduled. He was fast and came up with a range of recommendations beyond just replacing the springs all the way to a complete overhaul. I decided to replace the springs and Bearings based on his recommendation. Very professional. Within a hour he was done and the door working again.
Stan Sewell
09/15/2021
Mark Contreras
09/15/2021
Excellent, prompt after hours service. Our garage door jammed stuck open at 9PM, not good! We called Precision, they sent GD Guru George out in about an hour to at least get the door closed. Not only did George get it closed, but repaired it and serviced the springs & cables all in about 30 mins. I called at least 6 other highly rated "24 hour" companies, 5 of them had answering machines and didn't call back until the next day, one said see you tomorrow. Great job Precision!
2brentm
09/15/2021
Super professional, really prompt and great service. Repair of springs done quickly and reasonably charged.
Anthony Logan
09/14/2021
Profesional, knowledgeable. His boss should be proud of ****. I thought he was the business owner. Glad I called them.
Olga K
09/14/2021
Della Roderick Steele
09/11/2021
Arrived as promised and on time. Viewed the problem and presented various repair options. Worked professionally and completed the repair in less than 45 minutes. Thanked me for using their services and provided a year warranty on parts and labor. This is my 2nd time to use their services and I will use them again when we place an order for a complete door replacement.
Charles O
09/10/2021
Delay due to the supply chain issues, but the quality of the item and expertise of the installer made up for the delay.
Austin Business Brokers
09/02/2021
Great installer knowledgeable on time 5 star rating for me 18' door foot door and opener will recommend.
Teresa C
09/02/2021
Netta K.
08/31/2021
Quick and easy. One day turnaround time (on a non-emergency). Always communicated promptly. Took all the stress out of fixing my garage door.
Megan A.
08/26/2021
Billy came out to assess our garage door replacement needs. He was professional, knowledgeable and clean. Spent an hour showing us renderings, color ideas and the materials and what the process would entail. Gave a quote on site and emailed pictures and the quote. I am hopeful the process of replacing is as detailed and smooth and professional as he was.
Terri Himel
08/24/2021
So in love with my new garage door!!
Melissa Mendiola
08/21/2021
Quick response, friendly service, thorough.
Jim Neely
08/20/2021
FAST, COURTEOUS AND EFFICIENT SERVICE. CAME OUT SAME DAY AS CALLED AND QUICKLY FIXED A DOUBLE WIDE DOOR THAT WAS ABOUT TO FALL.
Larry Bowles
08/20/2021
Technician was timely, called ahead, sent text with techs picture. Polite, friendly, knowledgeable. Explained problem, priced solution, and with my go-ahead quickly replaced motors, belts, keypads, hard wired openers, programmed remotes, had me select and key new code in keypad access. Walked me through it all, advised me on the minimal twice yearly maintenance, and left me with manual. In about 2-1/2 hours.
Sarah M
08/20/2021
William Glover
08/20/2021
The young man that came out was very nice and helpful.
Ray K Patterson
08/19/2021
Such high quality doors!!!!! One installer did an amazing job installing my large door, small door and two openers! Highly recommend!!
Cindy S.
08/19/2021
Precision Garage Door of Auatin did a fantastic job on upgrading my doors and opener. Shane Murphy our installer was professional and very polite.
Steve O.
08/18/2021
Basak E.
08/18/2021
Kyndal Gibbins
08/17/2021
Shane did an amazing job. He was punctual, professional, and did some quality work (with a not so quality door that I have). I will definitely use them again!
Mark c.
08/17/2021
Nick was an amazing young man. Very professional. He got my door back to working ASAP. Even though I had someone else tell me I needed a whole new electric garage door unit Nick wanted to try something else and we found out that it was just the sensors that needed changing. Saved me a ton of money and we appreciated that. Highly recommend Precision Garage Door.
Ray Hernandez
08/16/2021
Fast and friendly, they keep my garage door working reliably!
Therese Offineer
08/14/2021
I bought a house without a motor for my garage door. Sean came out and inspected and he redid the working parts and installed the opener, gave me 4 remotes, explained the app, all within to hours of my initial appointment. I highly recommend. Prompt, professional, and the quietest smoothest garage door I've ever seen! Thank you Sean!
Jana P.
08/13/2021
Nick Sager installed a new garage door and remotes for me. He was polite, personable and had solid knowledge about the door opener. He is truly an asset to Precision Garage Door of Austin!
Tom Turbeville
08/12/2021
Precision Garage Door of Austin was the fastest, best experience I've had with a garage door company and their service level is incredible. Communication from the company via text was excellent and the tech, Shane M., was friendly, knowledgable, honest, and fast. I would highly recommend these guys, and especially Shane, to anyone needing assistance with their garage door.
David Peden
08/11/2021
We are thrilled with the service that we received from Precision Garage Door of Austin. We were able to get a same-day appointment and the tech resolved our issue quickly and professionally. We've been long-time customers and have never had a bad experience with this company.
Melanie Martin
08/05/2021
Nick arrived early in the day, came prepared to address our issues and was a pleasure to work with! Super knowledgable, great work and we were so pleased with the attention to detail and recommendations he made.
Rebekah Brenner
08/05/2021
Nick arrived early in the day, came prepared to address our issues and was a pleasure to work with! Super knowledgable, great work and we were so pleased with the attention to detail and recommendations he made.
Rebekah S.
08/05/2021
Great experience. After waiting days for another company to call me back and hearing nothing, I called Precision Garage Door. 95 minutes later I had a new system installed that met all of my requirements. The technician was knowledgeable, professional and extremely efficient. Thanks Shane! Highly recommended if you're looking to install a new garage door opener.
Patrick Pinnell
08/04/2021
Quick response. great customer service.
Brian J.
08/04/2021
We had an issue where our sensor was opening the garage door on its own. Obviously not ideal when it opened overnight. We woke up to our garage being open and I called Precision Garage Door right away. Nick was there several hours later and all is right now. Fast, affordable, professional and pleasant. Highly recommend.
CJ G.
08/03/2021
Barry Goldring
08/01/2021
Great repair service by **** of Precision Garage Doors. He explained everything and made sure the various openers worked from car/keypads and buttons after the work. Adjusted and checked opener. They installed my *********** opener 11 years ago also, and this was first service needed, nice.
Hans H
07/30/2021
We had an extremely good experience with Precision Garage Door of Austin. I highly recommend this company if you need service and/or repair for your garage door.
Thomas Seay
07/28/2021
Was timely and completed minor repair and service upon arrival. Very friendly and answered all questions. Very satisfied with his job and your company.
David Ristine
07/26/2021
One of the springs on our garage door broke. Precision sent a tech who quickly replaced the spring and got our door working better than before. A 10yr warranty was provided. Great technician. Highly recommend their service.
Kevin C.
07/23/2021
The representative Brian Rutkowski was awesome. He explained the options, was on time and finished the job quickly. The garage door now works and is quiet. Excellent service and will recommend to anyone who needs a garage door repair
Walter Rudzinski
07/22/2021
