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Sean L. was very friendly and professional! He quickly diagnosed the issue and then gave helpful suggestions as to other things that could improve the functionality of my garage door. He worked efficiently and as quickly as he could but never compromised the quality of his work. I was impressed with everything! Great job!
My experience with Precision is how every house service call should go. 1) Someone answers the phone on a Sunday, appointment booked for the next day. 2) They show up early, review the issue with you, and provide solutions. 3) They finish the work in a shorter amount of time than they anticipated. 4) Throughout the entire process, they are friendly and laugh at your stupid joles. Thanks Precision (and my tech Shane Murphy).
Called yesterday to set up an appointment to have our garage door fixed since it was opening and closing sporadically. They were able to get me an appointment this morning and were super friendly to speak with on the phone. We received a text when the tech was on his way along with a pic of him for safety/verification of who to expect which I thought was pretty cool. He arrived within the timeframe they promised yesterday and got the work done quickly, efficiently and correctly. He was able to quickly diagnose and repair our door without trying to sell us on other things we may or may not need. This is the 2nd time using them after we had issues 3 years ago and unfortunately needed them a 2nd time today. They left a lasting impression to go back to them and them only. I highly recommend!
The spring broke on my garage door on Saturday with ambient temperature 104 degrees. Jeremy Malek came right over and replaced it and added a brace and new rollers. He was efficient and cheerful in spite of the heat. I would recommend Precision Garage Door of Austin without reservation and will call them again when needed.
This was a great experience from the initial phone call onward. I was surprised they were available the same day. The technician (Jeremy) was able to offer several options, what they would cost, and how they would benefit me in the long run, AND got everything installed same day.
This was a great experience, beginning with the initial phone call. A technician (Jeremy) was available that afternoon. He was able to offer several options to improve garage door performance, and help me weigh the long term benefit at the different price options. AND he completed the work...all the same day I called. Very helpful...and he arrived with and wore a mask while talking with me.
Our garage door was slamming down too hard and the day we scheduled for Precision to come out and check it, it actually wouldn't close! Nick called ahead and arrived early, he adjusted the opener and moved the door rails a bit and got it working great. Plus he lubricated the rollers and hinges and showed us how to for next time. Was a pleasure Nick, thanks for your time and great customer service!
My tech's name was Jeremy. He showed up very quickly assessed the situation, explained in detail all options. There was never any pressure at any time. He was extremely professional and friendly to go along with knowledgeable. What I like best was that he made sure to check and double check all of the small details before he left. I would recommend Precision Door to everyone
Have questions? Send us a message!
Hi, I’m Stephanie Perantoni.
The manager of Precision Garage Door of Austin. We appreciate your business. Let us know how we can help you!