Had a great experience today. I quickly received a same day appointment at a good time for me. Phil called when he was on his way. A text was sent before his arrival so I knew who to expect. He gave us an estimate and explained everything clearly, He was efficient in completing the job. Overall it was a great experience and I would definitely recommend Precision Garage Door.
Maureen Quinn
03/31/2025
I have a two car garage and after 25 years had both of my garage doors and their openers replaced. I wanted to get an unusual noise diagnosed in one of the units, and the same day I placed the call a technical professional showed up, noted there was no problem with the doors operation itself, but made an adjustment that did eliminate the noise. Great and prompt service.
Mariano Camarillo
03/30/2025
Landon was great. He showed up on time and did a quality job, including the cleanup. He removed EVERYTHING associated with the old garage doors and put in an entirely new installation. He also noticed one of the new panels was defective and said I would be contacted to replace it within 4 weeks. He showed me how everything worked, explained how a where to lubricate occasionally and even left me a can of spray lube. Update: within a few weeks, Landon came back and replaced the defective panel. He was here and let me know he was all done, before I even knew he was here. Would recommend Precision to anybody looking for repairs or a new door.
Ed Reynolds
03/25/2025
I had to call Jeremy with Precision Garage Door to come out to see why my garage door was making a popping sound. He made some adjustments and now everything seems fine. Once again, Jeremy was very professional and courteous! I would recommend Precision to my family and friends. Thanks again Jeremy!
Tracy Shaffer
03/25/2025
Mickey Wheeler came to our house on a Sunday morning to repair a broken garage door spring. We first noticed the broken spring on Sunday morning, and we could not easily open the door to the garage where both vehicles were trapped. Mickey completed the repair and offered us some options for upgrading to a new garage door, if we decided to do that in the future. He was very helpful and skillful.
Madison Kilgore
03/23/2025
Same day, efficient (under three hours) to replace most everything but the door but all the hardware in the door. Mickey was a great listener and presented me with options as I requested. Unbelievable 10 year warranty (new builders only lasted 5 years before everything broke on it). Extremely pleased for above reasons and more with PrecisionDoorAustin.
paul konichek
03/21/2025
Precision Doors was great. Showed up next day, I knew my door was a total loss and was hanging by a s**** ******* showed up, went over everything, explained the process, and even I stalled temporary rails to hold up the door until the installer could be scheduled. To my surprise, ***** took the job same day, arrived later that evening, and removed the old door, and installed the new one within a few hours. **** was very friendly and great to deal with. ******* was also great. The quality of the door along with the warranty (parts and labor) was excellent. The new door was sturdier and alot more solid than previous, as well as the rails and framing. I would recommend Precision, and ask for ******* or ***** if you do.
Adam S
03/19/2025
Precision Garage Door provided prompt and timely service. Technician, Michael arrived on time and was professional. Reviewed service request, provided different solutions and options, and diagnosed the problems. Provided estimates for the work he recommended to be addressed. Have used Precision in the past and will continue to do so. Very pleased with end result.
irma guerra-scott
03/18/2025
Jeremy quickly and professionally identified the most cost effective way to repair a high lift garage door whose spring axle base bracket lag screws were pulling out of the wall. Another company had advised replacing the entire spring, axle, brackets, and tracks for a couple thousand dollars while Jeremy fixed it for <10% of that cost. absolutely fantastic experience with both precision and jeremy!
10%>Cord Cunningham
03/14/2025
My double bay, garage door failed to close. I called Precision Garage Door and obtained a same-day appointment. With my permission, the technician, Patrick Day, arrived 30 minutes early. He asked my input on how the door had failed. He thoroughly inspected the door and its components, looking for possible causes of the failure. After several minutes he located the cause of the failure and began corrective actions. In less than 45 minutes, the door was repaired, the overall system was tuned, a potential short in wiring was corrected, and the job was completed. Throughout the process I observed the actions of an expertly well trained technician. Thank you, Patrick, thank you Precision Garage Door of Austin. I am a pleased customer.
David Rackley
03/13/2025