Caleb, Michael and Landon were excellent. What was hopefully just a repair turned into a new garage door, and the team at Precision made it as painless as possible. They are professional and kind and customer service is their priority. Sean ensured the experience was top-notch. Highly recommend this company all day every day.
Susan Hambright
01/29/2024
Patrick Day with Precision Garage Door did a great job. On day 1 came on time, inspected and needed to order a part. On day 2 came on time and did the replacement. Everything worked great, no problems. Always called me 30 minutes before appointed time and arrived on time. Also very polite. I have used Precision and continue to use them
Marie Howell
01/29/2024
Great, easy, no nonsense experience from the initial visit thru install. Our 30+ year old garage doors were in really bad shape. Patrick showed up the same day we requested an estimate and did a great job going thru the different options from fixing to replacement. We went ahead and did a complete tear out, replacement. Patrick was able to show us what the different doors would look like virtually on a picture of our garage. Very efficient, no pressure sales. When the doors came in Precision called the week before to schedule. Landon showed up on time and went to work. I was wondering how 1 person could manage the job by themselves, but it was no problem at all. I guess when you've been installing doors for so long it is no big deal. Doors worked great, and everything was cleaned up. Landon took some time to show some of the door features and made sure we were completely satisfied. It was a really good experience from start to finish.
Mike Egliht
01/27/2024
The experience was great! Having had the spring on my door "explode" and not having any idea where to start I am glad I contacted Precision Garage Door of Austin. Scheduling was super easy, the assessment they provided was thorough and fair, and the work was completed extremely fast.
Jay Babin
01/26/2024
Sean the general manager came out for an emergency call at 10.30 PM in the middle of heavy rainfall to help open the garage door, which was locked from inside. He explained everything clearly over the phone and arrived on time and finished the job inside 15 minutes. I would highly recommend.
Sudarshan Selvarajan
01/25/2024
Precision Garage door has been phenomenal from day one. They are very professional, communicative in a timely manner and keep you updated a long the way. Once our doors came in they notified us, we scheduled an appointment to have them installed and when the installer (Prospero Hernandez) showed up in the time he said he would he had the job done in less time than he told me. We were very pleased with the completed job. He went over everything before he left and was very explanatory on what he was going to do and what he did. Very nice guy!!!!
Patrick Roane
01/23/2024
Had a problem with a garage door malfunctioning. The technician, Brian Rykowski, came the same day that we called for service. Brian explained the problem and offered several alternatives to repair the door. We made our selection and the replacement parts included the torsion springs, bearings, cable, cable drums, and rollers. Brian was friendly, knowledgeable, and professional. Would use again.
Robert Grissom
01/22/2024
I'm not the brightest when it comes to garage door openers, so it was great that Jeremy could come out on the Saturday and show me why my machine wasn't working. He explained everything thoroughly, was pleasant to work with, and the price was totally reasonable. I would definitely recommend this company!
Bri A.
01/20/2024
Great experience. The initial visit with Brian was seamless and helpful; the technician, Mickey, who did the install was professional and friendly. Both were a perfect mix of making sure we were comfortable without being too sales-y or intrusive. Highly recommend Precision Garage Door of Austin.
Faith Warren
01/20/2024
We contacted Precision Garage Doors for interment electrical issues. They were able to send a tech (Stephen Michael) the same day. The tech clearly explained issues that he quickly discovered. He clearly explained his objectives to correct the problems. We found him to be proficient and resourceful. We highly recommend Precision Garage Doors for your garage door service needs.
Charles Hirst
01/17/2024