Sean the general manager came out for an emergency call at 10.30 PM in the middle of heavy rainfall to help open the garage door, which was locked from inside. He explained everything clearly over the phone and arrived on time and finished the job inside 15 minutes. I would highly recommend.
Sudarshan Selvarajan
01/25/2024
Precision Garage door has been phenomenal from day one. They are very professional, communicative in a timely manner and keep you updated a long the way. Once our doors came in they notified us, we scheduled an appointment to have them installed and when the installer (Prospero Hernandez) showed up in the time he said he would he had the job done in less time than he told me. We were very pleased with the completed job. He went over everything before he left and was very explanatory on what he was going to do and what he did. Very nice guy!!!!
Patrick Roane
01/23/2024
Had a problem with a garage door malfunctioning. The technician, Brian Rykowski, came the same day that we called for service. Brian explained the problem and offered several alternatives to repair the door. We made our selection and the replacement parts included the torsion springs, bearings, cable, cable drums, and rollers. Brian was friendly, knowledgeable, and professional. Would use again.
Robert Grissom
01/22/2024
I'm not the brightest when it comes to garage door openers, so it was great that Jeremy could come out on the Saturday and show me why my machine wasn't working. He explained everything thoroughly, was pleasant to work with, and the price was totally reasonable. I would definitely recommend this company!
Bri A.
01/20/2024
Great experience. The initial visit with Brian was seamless and helpful; the technician, Mickey, who did the install was professional and friendly. Both were a perfect mix of making sure we were comfortable without being too sales-y or intrusive. Highly recommend Precision Garage Door of Austin.
Faith Warren
01/20/2024
We contacted Precision Garage Doors for interment electrical issues. They were able to send a tech (Stephen Michael) the same day. The tech clearly explained issues that he quickly discovered. He clearly explained his objectives to correct the problems. We found him to be proficient and resourceful. We highly recommend Precision Garage Doors for your garage door service needs.
Charles Hirst
01/17/2024
Our garage door opener quit working yesterday morning. I called Precision Overhead Garage Door Services around noon and they had a Technician (Jeremy Malek) out at my home within 2 hours. He quickly identified a number of issues with the current setup and we agreed that my old opener (~15years old) needed to be replaced. He did an exceptional job installing the new opener (a LiftMaster 878504-267), rollers, and realigned the rails all in less than 2 hours. Jeremy was extremely friendly, knowledgeable, efficient, and easily answered all my questions. It took just a few minutes for him to show me how everything worked and to reprogram the wall unit if needed in the future. We a very happy with the features of the LiftMaster unit and feel like we made an excellent choice selecting Precision.
Jon M Bass
01/12/2024
We were having garage door motor problems so I called Precision Garage Door of Austin as it was a familiar name. I was hoping for a quick fix, but we ended up replacing motors for both doors. Expecting replacement was likely, I had considered getting other quotes or even DIY, but our garage door professional, Caleb (of PGDoA), was so knowledgeable and thorough that I didn't want to pass up the opportunity to have him do the job. Were it not for Caleb's attention to detail, craftsmanship, and helpful explanations, I'd have shopped around because garage door problems don't exactly come with cheap solutions. I wish I could find a plumber, electrician, etc., with the same integrity as Caleb and PGDoA.
Daniel Willie
01/09/2024