Caleb was fantastic! He was here on schedule, was extremely polite & professional and did an excellent job fixing everything that was wrong with both of my garage doors. I will definitely have him back out in the event there are any problems in the future. Highly recommend!
Just call me Jean
05/18/2024
******* did a fabulous job of installing my new garage door motor. He was very knowledgeable about your products and provided several options for me to choose from when selecting a new door. He was not a a pushy, hard sales pitch and made me feel very confident in my selections.He showed himself to be a great ambassador for your brand! Thank you! Cant wait to get my new door ?? nstalled!
Ellie M
05/17/2024
Had the pleasure of working with Jeremy M. this afternoon. My garage door has been on the fritz for awhile, turned out to be a control board. We decided on a replacement unit and he went right to work on getting it installed. All this while the area was getting the biggest thunder storm we’ve seen in awhile. Work completed and door tested, all good. Got some quick user training. Thanks J.
rsissues hiahs
05/16/2024
Our garage door wouldn’t work. I had tried all the ways listed to fix the problem and I got nowhere. Jeremy Malek called and came early to an appointment just about an hour after I had called to report the problem (which thrilled me after a long hard day). He was able to do in seconds what I had been trying to do for over 45 minutes. Like magic my garage door was working again. Jeremy was very kind to me and didn’t make me feel stupid since he was able to so quickly fix the problem, the one that I had been trying to do all afternoon. He was so knowledgeable and professional, too! He made me feel valued as a customer and offered to come back anytime I needed help.
Rhea Ann Wingfield
05/16/2024
Brian has experience and photos for my tornado wind and hail dents almost broken thru the backside of garage. They will rust break and prevent door from rolling over track to open and close. Definitely replacement or home is devalued! Nice person and sending me painter info to match the house as previous manner. I buy paint. Reasonable price. Thank you.
Nancy Van Affelen
05/15/2024
Nick Sager of Precision Garage Door of Austin knows what he is doing. I had sensor problems with my remote not working properly for it to open my garage door. Nick evaluated the problem, fixed the wall unit, adjusted the sensors and refurbished the wires, all in 20 minutes. Nick was on time, courteous and professional in approach and gave me various options re: garage doors and openers for future needs. I would highly recommend this business for all garage door needs.
Vipul Dhagat
05/14/2024
I had a great experience using Precision Garage Door. Online booking was easy & Michael called when he was on his way. Michael was friendly and explained the problem along with several options to fix it. Once he was finished, he explained basic maintenance tips to prevent further issues. I'm happy I chose Precision for my repairs and would highly recommend them.
Nikki D
05/13/2024
Wes from Precision Garage Doors was professional and efficient. He dropped by on a Saturday with a truck full of parts and had my door spring and bearings repaired in just over an hour. He explained what happened, what my repairs options were and then got to work. I’m very happy with the results.
Ryan English
05/11/2024
Prospero from Precision Garage Doors replaced our garage door, motor, and all other parts. He was prompt, professional, knowledgeable, helpful and friendly. He not only went over the instructions I might need for the new door but also helped me set the opening function on my devices. I am beyond pleased and would highly recommend both repairman and company.
Sharon Watkins
05/10/2024
I am so happy that I made an appointment with Precision Garage Door of Austin. We are at the beginning stage, but just the free consultation with Billy was a breath of fresh air. Learning that the builder did not install the garage door correctly and the issues we have been having with it is not user error was validating. The kind free help to get our garage door down was a nice bit of customer service for a free consultation. I haven't run across this with other vendors so I am very excited to hire them to correct our garage door problem. Consider this phase one of the review. More to come.
Doreen Sims
05/07/2024
Phil Belfrage for precision garage door of Austin showed up and evaluated my problem and then worked out a cost that I was comfortable with and repaired my door in a quick, professional manner. he said explainer all my options in clear manner and then we came up with the best solution for me. Thanks Phil. I would recommend Precision. They were at my house within a couple of hours calling them and setting up the same day service.
Kacey P.
05/06/2024
Hit the garage with my car. The service man came out and explained he could not fix the issue due to the proprietary method originally used. He actually recommended another place to call. He stayed while I call them and told me what to say. He was super nice and guided me through what I should do. Then he waived the 75 service fee for coming out and did not charge me. He was super helpful and knowledgeable. What a great service technician. I would hire this company anytime.
R. M.
04/25/2024