Very professional and understanding gentleman that serviced our garage door. He explained everything thoroughly, and on how the lines busted on the garage door lifting. He explained my options, and what needed to be replaced, and started work immediately. When finished, he showed me and explained all the replacements and his work.
Service was excellent. Brian Rykowski arrived when he said he would, explained what could potentially be the cause of the issue and after a thorough inspection of the garage door explained the issue well and the options I had. He then fixed the door and it now seems to be working great. Great service, great experience with Precision Garage Door of Austin. Thanks, Brian.
Prompt, efficient, explained work, great installation from original sale through installation. I thought these doors were just a necessary expense - but - I love my new garage doors, from installation through minor service check-up to address an issue. Fixed in a few minutes. Fine service from Precision.
Landon was outstanding his helper Matt as well... great product... Billy the salesman professional as well ...Only hitch in the getty up was the clueless self centered female.... who answered the phone at the office.... and wanted to make everything all about her.... and her universe... Lead times due to Covid went from a promised 8-10 weeks to 16 weeks ...not their fault... ..but no communication...and when I initiated an attempt for information and did call ...little Ms Clueless simply wanted to talk endlessly... saying nothing and refusing to let me talk to anybody but her... oh well.... final product awesome!!!
Precision garage doors were able to have someone out to the house the following day. The technician called before he arrived to let me know that he would be coming shortly. Sean did an excellent job of explaining to me and providing me with several options. Sean did a fantastic job, and I appreciate the professional service that he performed.
Steward Professionalism and Seamless Work Ethics... Precision representative engaged and discussed in detail over the candidate Liftmaster hardware for customer to select, and undertook due diligence work and detail to ensure installation and customer operation. Old American proverb holds true with Precision... "Appreciate the Work Quality. BUT Appreciate the Men and Women who do this Work Even More !". L.
Shane M***** was wonderful - he provided me great options - once I decided to get a new garage door opener installed he completed all work quickly and with great care. He was very helpful and once completed he took the time to walk me through all aspects of the new opener - I have to say he was great!!
Jeremy and everyone at Precision Garage Door did a excellent job!!! I called them about 1pm that my garage was in of repair and they scheduled me an appointment 3-5pm that same day! Jeremy called them pulled in my driveway at 3pm. He explained my options and got right to work! An hour later my garage door was back up and running better than when I bought my house! Precision Garage Door; Great people, Great service, Great quality!!! Thanks! Travis and Sandy
The repair service I requested was on time, fast, and well explained by the service representative. Precision Garage Door also provided weekend service at no additional charge. I did not ask for details on the 3-year warranty before selecting this option but when I later read the terms it is a limited non-transferable warranty which only covers labor (parts warranty, if any, are covered by the parts manufacturer).