The tech guy was very friendly and knew what to do. Will use them again and refer to friends.
Bettye Carpenter
05/22/2025
My home was damaged by hail in 2023. It took me a while to get my roof replaced because of the solar panel. So it took a while before I could get around to replacing the garage door. The garbage susatined damage and had multiple brokenwindows. As luck would have it I needed a custom garage door. I called several companies to get quotes but this one was recommended by my next-door neighbor. I stopped the technicoan while he was installing my neighbors new garage door and asked him about the process. I called to make an appointment, someone came over and gave me a quote and I ordered the custom door. They explained the process explained what was gonna happen next. The day of the installation came and the gentleman that came was on time, quick, quiet and efficient. He showed me how to apply the oil to the door and told me what frequency I should do it. He allowed me to videotape him doing it so I could remember what parts need to be oiled and he told me about the service they provide. I have social anxiety, but the process was smooth and I felt very comfortable. Everyone I interacted with was professional,everything they told me was accurate. There were no errors in the pricing. My neighborhood has an HOA and they were able to match the old door pretty closely to ensure I remained in compliance. I highly recommend them and if I ever have need of the service again, I would use them in the future.
Movetia S.
05/22/2025
Sean was excellent! Explained everything thoroughly and had my garage door opener humming like new.
travis pipkin
05/21/2025
Wendell Mayes
05/21/2025
Jeremy was quick, professional, and got the job done right. He showed up on time, worked fast, and made the whole thing super easy. Definitely recommend!
Jacob Moore
05/21/2025
The technician, Prospero, did a great job installing our new garage door. Was quick, efficient and very clean work area. He also took the time to setup the app on our phone, connected both car systems to open garage and provided information on maintenance, warranty and ho who contact him
Gilbert Martinez
05/21/2025
Our technician, Shane, was excellent, professional, and very knowledgeable. Our garage door gave up on life and Precision Door came to the rescue! Thank you again for your quick response and excellent service!
Paige Patrick
05/21/2025
Isaiah did a fantastic job installing our new garage doors! Great attitude matches his work. I would definitely use Precision Garage Doors again.
Steve G
05/20/2025
Shane made the process easy. He gave us multiple options, weighed the pros and cons of each option with us, and got our order and install done in less than 6 weeks (originally expected 10 weeks). We'd definitely recommend.
Robert & Leslie McDonald
05/20/2025
Spyder John
05/20/2025
Jeremy was excellent. Very informative and thorough. No high pressure sales tactics and advised me of my options before he did any work. Great work and great company.
Tim Richardson
05/20/2025
Nathalie De Freitas
05/18/2025
I was able to get an appointment with a technician very quickly. Phil Belfrage, the tech who did the work was a real pro. He performed a major refurbish on the garage door spring, bearings, and cable within a couple of hours. Works like new now.
Michael Moss
05/18/2025
Our technician, Shane, was great! He was extremely knowledgeable, prompt, and efficient.
Dr. Sherrie A. Gammon
05/17/2025
Our technician, Shane, was great! He was extremely knowledgeable, prompt, and efficient.
Sherrie A. Halpain
05/17/2025
Isaiah installed my new garage doors. Professional, knowledgeable, very positive and upbeat throughout a long day dealing with a previous DIY install!
Karen Thormalen
05/17/2025
Brooke Van Peski
05/17/2025
My technician, ******, did superior work on garage door and opener. He was respectful of property and any questions I had was answered immediately. Tore down and cleaned up every last bit of debris. Guided me through the process of setting up my opener. This company will be highly recommended to anyone needing repairs.
Joan B
05/16/2025
Mickey called to ask if he could come earlier than scheduled and I agreed happily. When he arrived I demonstrated the problem I was having and he knew immediately what to do. He provided helpful information as he worked and got the adjustment done very quickly. It was all on warranty, which was very good news!
Glenda Detling
05/15/2025
Patrick did a great job of assessing our garage door problem and then fixed everything in a timely manner. Excellent job. Very pleased!!
Virginia Vandiver
05/15/2025
They did a terrific job.
Rick Herre
05/15/2025
Erwin Ballarta
05/14/2025
great service and very professional Big thanks to Phil he is a great guy.
Bahaa Al kaeyal
05/13/2025
Joshua from precision garage came out and repaired our door. It was clear that his intention was to handle the repair in the best and must cost effective way he could. Even though his approach might have necessitated more work on his end, he did what was best for us. Highly recommend not only precision garage door, but also Joshua.
Thomas Ryan
05/13/2025
Patrick did a great job repairing my garage door opener and did it very quickly.
David Hybner
05/13/2025
Jeremy Malek is the man. Came by and immediately knew what was wrong with my garage and how to fix it. Barely had time to shut the door before he was done.
Jeffrey Rowland
05/12/2025
Prospero from Precision Garage Doors came to install my door today. He was on time, courteous and professional. The completed work is outstanding. Overall, a fantastic experience.
Karl Van Reusen
05/12/2025
Phil B was awesome! He called before he arrived, took his time and explained everything from what caused the broken spring to the options he could provide. Once I decided what work to perform he was done before I knew it. Afterwards he went over all work performed and made sure I was satisfied and didn't have any questions. Because of his excellent work and great customer service I will definitely tell my friends and family to call Precision
Darren May
05/12/2025
Phil from Precision Garage Doors in Austin, Tx came to asses my garage door situation the day after i called on a Friday evening He was very professional. He explained what I needed and gave me two options. Precision called that Monday and set up an appointment for that Thursday. Phil return. to replace my garage door promtly at the agreed upon time. He did a fanatic job! I recommend Precision Of Austin, and hope you get Phil as your technician!
Beverly C.
05/11/2025
Great customer service, Mickey advise me on all necessary repairs and the knowledge on garage doors was on point. My technician Mickey Wheeler was on time, identified himself and very courteous.
Tyrone Hill
05/11/2025
Kent Tolbert
05/11/2025
We had a bottom bracket break off of garage door that resulted in damage to the tracks Friday evening. Shane Murphy, our technician, came out yesterday morning and quickly repaired the brackets and tracks to get the door operating properly again. We will continue to use Precision Garage Door of Austin for all our needs!
Andrew M.
05/11/2025
Great overall experience. Great response time. Shane Murphy was my technician and very professional. He was able to quickly identify the issue related to a broken bracket related to the raising arm on the track separating from the garage door. He provided several repair/replacement options, and the repair was completed quickly including servicing of some components. I will continue to use Precision Garage Door of Austin for all my garage door service/repair/replacement needs. Highly recommend them.
Andrew Marquis
05/09/2025
Linda Blansitt
05/09/2025
From sales to install, my experience was really smooth. Isaiah was so nice, and knocked out all the work in a few hours by himself. I'm also very grateful for the help in programming the remotes/keypad, and instructions (plus material) to keep my equipment working great for the years to come.
Melanie
05/09/2025
Mickey Wheeler did a great job repairing my garage door at my property I'm renting at!
Krystal Smith
05/08/2025
The technician arrived on time and was able to correct the problem. I would recommend Precision to anyone looking for repair or new garage door installation,
Jesus O
05/07/2025
My wife called in a service request this morning and a technician was at our home within 2 hours. He quickly resolved the problem for us. Thanks for the prompt response.
Chuck S
05/07/2025
Brian just installed a LiftMaster garage door opener at my home. He was so enjoyable to work with. He knew the product very well and was so patient with me in getting everything hooked up to my home Wi-Fi, etc. I would definitely use Precision Garage Door Service again with any future needs I might have.
Stacy Long
05/07/2025
Joshua Surfus delivered excellent service. He was able to accurately troubleshoot the problem with my garage door opener and replaced it quickly. His efforts went far beyond what I expected. I have used Precision for over 12 years and they have always delivered superior service.
Roger W.
05/07/2025
Excellent work, totally dependable, all work guaranteed. Great experience! Highly recommended.
Ron Hicks
05/06/2025
Did a great job
Sharon Haley
05/05/2025
Jennifer Fox
05/05/2025
Very satisfied with job and they price. Great person very professional and kind yound man . Thank you.
Richard Garcia
05/04/2025
Good service, quick and painless.
Bing LIU
05/03/2025
Phil was kind and professional. He thoroughly explained how he would fix our garage door and promptly completed the job. My job was completed in less than 24 hours after I called Precision.
Sherrie S.
05/03/2025
CH
05/03/2025
I found working with Precision was easy and fast. We originally wanted only a quote for a garage door opener but found the service fast and easy to schedule online. Our technician Stephan was great and explained the types of garage openers and the different types and what they do. We decided one the one we wanted. He worked efficiently and was done in a couple of hours and cleaned and took time to explain how everything worked. I believe for the price it was a good value.
A E.
05/02/2025
Trevor Hopper
05/02/2025
Very quick service. The tech was wonderful. Explaining just what he recommended doing to help my garage door last longer. Works was done quickly. Very good seevice.
Cindy D
05/02/2025