Reviews

Gave all options and let us choose what was best for us. Fast! friendly , respectful. Came out the same day. Will use them again and will request Patrick.

Karin Salinas

08/06/2025

My garage door spring broke and I was in a bit of an emergency situation. They were very quick to respond. They were out first thing in the morning and had my garage door repaired within an hour. Extremely professional staff. Very knowledgeable technician, very thorough and explained all of the work he was doing, why, and offered a few options. Really appreciated it and would definitely use them again.

Cody McGinley

08/06/2025

Our technician, Patrick Day, was on time & installed a new opener in a few short hours.

Gail Ward

08/06/2025

Came out next day and fixed our problem for a reasonable price. Great service.

nick madsen

08/05/2025

Great job, timely, professional and friendly I recommend this company and Phil did an amazing job

Mike Issa

08/05/2025

Quick and very efficient!

Edson Souza Ribeiro

08/05/2025

My garage door opener quit working on a Friday morning. I set up an appointment online with Precision and Shane was at my house within 2 hours. He spotted th problem immediately and he gave me a reasonable quote. He came back Monday afternoon and installed a new opener. I couldn't be happier with the service I received.

Ken Houghton

08/04/2025

The service start to finish was amazing. Brian came out to the house and saw that we just a little outside the warranty from a previous visit. He did the work , was very courteous , and when he finished he did not charge for the visit. That was a pleasant surprise. I would recommend them to anyone in need of garage door assistance.

Michael Slosky

08/04/2025

Great service. Very thorough. Explained everything that was done

Robert L Senf

08/03/2025

Fantastic service! Diagnosed and fixed problem quickly, highly recommend!

Dan Bristol

08/03/2025

Fast, friendly service. The technician was on time, professional and the price was reasonable. I will definitely use them again for future issues.

Martina Jordan-Campbell

08/03/2025

Garage door problems happen when you least expect it! This is the only company I have used since moving to Austin and I have been very happy with their work. I have nothing but great things to say about this company!!

Careth W

08/02/2025

Landon did a great job replacing my broken garage door. He was very professional and explained everything he did. Highly recommend Precision Garage Door!

Letha Allan

08/01/2025

Very happy with Precision Garage Door and technician Daniel. He was able to fix my issue quickly. He was great in answering my questions and above and beyond in knowledge and professionalism.

J Smith

08/01/2025

Brian was great! Super responsive, easy and transparent! Definitely recommend!

Christian Ames

08/01/2025

Cara Mullen

08/01/2025

Landon was on time and completed a great installation. Karen, worked to accommodate my schedule. I will recommend.

Neal McMaster

08/01/2025

We asked Precision Garage Door of Austin to assist in evaluation of a garage door that was becoming very loud. Our technician was Daniel Ritchie. He arrived on time and was very courteous and informative. He performed an inspection of our door and made a recommendation for a new, stronger lift support bar for the door. He also explained that there were multiple bolts that needed to be retightened and the track and rollers needed to be well lubricated. Once the work was done he demonstrated the difference in how the garage door performed after his maintenance. Perfect. I could not be happier. I am an older disabled veteran and his patience with me helping to explain everything made all the difference in the world. This is the second time that we have used Precision Garage Door of Austin, and there is no question, hands down, they are our go to garage door company for work on our very large garage door. I could not have been happier.

George Placek

07/31/2025

We asked Precision Garage Door of Austin to assist in evaluation of a garage door that was becoming very loud. Our technician was Daniel Ritchie. He arrived on time and was very courteous and informative. He performed an inspection of our door and made a recommendation for a new, stronger lift support bar for the door. He also explained that there were multiple bolts that needed to be retightened and the track and rollers needed to be well lubricated. Once the work was done he demonstrated the difference in how the garage door performed after his maintenance. Perfect. I could not be happier. I am an older disabled veteran and his patience with me helping to explain everything made all the difference in the world. This is the second time that we have used Precision Garage Door of Austin, and there is no question, hands down, they are our go to garage door company for work on our very large garage door. I could not have been happier.

George Placek

07/31/2025

What an excellent experience. From the purchase to the install, first class all the way!

Steve H.

07/30/2025

Patrick Day did an outstanding job performance. He has vast product knowledge and great technical skills. I admired and respected his good customer service skills. I am very pleased with Patrick and Precision Garage Door Service. Thank you for a job well done. Earl Smith

Earl Smith

07/30/2025

What an excellent experience. From the purchase to the install, first class all the way!

Steve H.

07/30/2025

Patrick Day did an outstanding job performance. He has vast product knowledge and great technical skills. I admired and respected his good customer service skills. I am very pleased with Patrick and Precision Garage Door Service. Thank you for a job well done. Earl Smith

Earl Smith

07/30/2025

Was very convenient to set the appointment for the next morning.

Kelly Mercer

07/29/2025

Shane arrived early with advanced phone confirmation and efficiently handled our garage door repair issue. Recommend.

Steve Portnoy

07/29/2025

Was very convenient to set the appointment for the next morning.

Kelly Mercer

07/29/2025

I don’t usually write reviews. But after today, I’d shout Josh’s name from the rooftops if my garage door hadn’t been stuck shut like Fort Knox before he showed up. This man, no, this legend, showed up like a one-man Army Ranger unit of garage repair. Charismatic? Off the charts. Friendly? Like he’d known me since kindergarten. Knowledgeable? I’m pretty sure this guy has a PhD in Garage Doorology. I gave him an impossible mission: a Frankenstein door with more issues than a soap opera, and somehow, in mere hours, Josh resurrected it like a mechanical Lazarus. Josh didn’t just fix the door. He liberated it. He exorcised the gremlins. He restored peace and order to my home. Promote this man. Build a statue of him in front of your office. JOSH FOR PRESIDENT 2028. 11 out of 10 stars. Would break my door again just to hang out with him.

ESTEBAN MONTIEL

07/29/2025

Shane arrived early with advanced phone confirmation and efficiently handled our garage door repair issue. Recommend.

Steve Portnoy

07/29/2025

Everything about my experience with Precision was fantastic. After leaving messages with two other companies and getting no response or returned phone calls, I found the Precision website. I used the chat agent to request a same day appointment to repair a spring that broke over the weekend. The agent gave me a same day commitment and the office texted me within minutes with a formal appointment that same morning. The technician Michael was professional, efficient, and ready to work with. I had him change out equipment on both doors, which he expertly did. Pricing was not cheap but was fair. All in all, one of the best experiences I’ve ever experienced with a home service company. I can’t recommend them highly enough! Great job Precision and thank you!

James Howell

07/29/2025

I don’t usually write reviews. But after today, I’d shout Josh’s name from the rooftops if my garage door hadn’t been stuck shut like Fort Knox before he showed up. This man, no, this legend, showed up like a one-man Army Ranger unit of garage repair. Charismatic? Off the charts. Friendly? Like he’d known me since kindergarten. Knowledgeable? I’m pretty sure this guy has a PhD in Garage Doorology. I gave him an impossible mission: a Frankenstein door with more issues than a soap opera, and somehow, in mere hours, Josh resurrected it like a mechanical Lazarus. Josh didn’t just fix the door. He liberated it. He exorcised the gremlins. He restored peace and order to my home. Promote this man. Build a statue of him in front of your office. JOSH FOR PRESIDENT 2028. 11 out of 10 stars. Would break my door again just to hang out with him.

ESTEBAN MONTIEL

07/29/2025

We worked with Shane and he did an amazing job! He was friendly, professional and quick.

Michael Voltin

07/29/2025

Everything about my experience with Precision was fantastic. After leaving messages with two other companies and getting no response or returned phone calls, I found the Precision website. I used the chat agent to request a same day appointment to repair a spring that broke over the weekend. The agent gave me a same day commitment and the office texted me within minutes with a formal appointment that same morning. The technician Michael was professional, efficient, and ready to work with. I had him change out equipment on both doors, which he expertly did. Pricing was not cheap but was fair. All in all, one of the best experiences I’ve ever experienced with a home service company. I can’t recommend them highly enough! Great job Precision and thank you!

James Howell

07/29/2025

We worked with Shane and he did an amazing job! He was friendly, professional and quick.

Michael Voltin

07/29/2025

eric maldonado

07/28/2025

Great job. Technician Shane Murphy is very informative and efficient. I would use again.

Linda Roberts

07/28/2025

Jonathan and Joshua were great! Jonathan was training Josh, so he's learning from the best. Jonathan took the time to explain everything he replaced or repaired. I would definitely recommend and use again if needed.

Sara W.

07/28/2025

Great job. Technician Shane Murphy is very informative and efficient. I would use again.

Linda Roberts

07/28/2025

eric maldonado

07/28/2025

Jonathan and Joshua were great! Jonathan was training Josh, so he's learning from the best. Jonathan took the time to explain everything he replaced or repaired. I would definitely recommend and use again if needed.

Sara W.

07/28/2025

Jeremy Malek was quick and efficient. He was also very friendly and professional. I would recommend him to my friends and family!

Adam Brady

07/26/2025

Jeremy Malek was quick and efficient. He was also very friendly and professional. I would recommend him to my friends and family!

Adam Brady

07/26/2025

Paul Ranucci

07/25/2025

Paul Ranucci

07/25/2025

Isaiah was super friendly and did great work. Highly recommend. New door with a 10 year warranty can’t be beat.

Thor Yanko

07/24/2025

Stephen Michael repaired my badly destroyed wiring for my garage door. There were three separate locations damaged and he was able to replace the wiring, evenly apply the garage wiring to the wall to make it aesthetically pleasing and finally get the garage working again. Great guy too - thanks Michael!

John W.

07/24/2025

I couldn’t be happier with the service Daniel provided! From the moment I called, he was professional, punctual, and extremely knowledgeable about garage door repairs. He quickly diagnosed the problem, explained what needed to be done in simple terms, and had everything fixed in no time. Not only did he repair my garage door perfectly, but he also made adjustments to ensure it runs smoother and quieter than ever. It’s clear he takes pride in his work and genuinely cares about his customers. If you need someone reliable and skilled for your garage door, Daniel is the one to call with precision garage.

Aaron

07/24/2025

Isaiah was super friendly and did great work. Highly recommend. New door with a 10 year warranty can’t be beat.

Thor Yanko

07/24/2025

susan edgar

07/24/2025

I couldn’t be happier with the service Daniel provided! From the moment I called, he was professional, punctual, and extremely knowledgeable about garage door repairs. He quickly diagnosed the problem, explained what needed to be done in simple terms, and had everything fixed in no time. Not only did he repair my garage door perfectly, but he also made adjustments to ensure it runs smoother and quieter than ever. It’s clear he takes pride in his work and genuinely cares about his customers. If you need someone reliable and skilled for your garage door, Daniel is the one to call with precision garage.

Aaron

07/24/2025

susan edgar

07/24/2025