Shane was very experienced and explained the entire process very well
frank demo
03/21/2025
Same day, efficient (under three hours) to replace most everything but the door but all the hardware in the door. Mickey was a great listener and presented me with options as I requested. Unbelievable 10 year warranty (new builders only lasted 5 years before everything broke on it). Extremely pleased for above reasons and more with PrecisionDoorAustin.
paul konichek
03/21/2025
Satisfied, fixed Perfect, Fast and running smoothly. It was broken Spring and could not open the garage door Jeremy Malek the technician is a dedicated one.from Precision Garage Door of Austin.
TMaria Widjaja
03/21/2025
Shane Murphy with Precision Overhead Garage Door Service just completed a spring replacement on my garage door. He was professional, gave me options, understood the many considerations when making a decisions, and then completed the work efficiently.
Phillip Hebert
03/20/2025
Amazing from start to finish!! Our kids broke our garage door by hanging on it. Within hours they had a tech there and fixed it immediately. Kind and informative. Cannot recommend him enough!!
Karen Rein
03/20/2025
I don't generally give five stars but Landon of Precision Garage Door did an excellent job installing my new garage door! It's super quite which I love, my old one was very noisy! Thanks Landon for an exceptional job!
Angie Vasquez
03/20/2025
Precision Doors was great. Showed up next day, I knew my door was a total loss and was hanging by a s**** ******* showed up, went over everything, explained the process, and even I stalled temporary rails to hold up the door until the installer could be scheduled. To my surprise, ***** took the job same day, arrived later that evening, and removed the old door, and installed the new one within a few hours. **** was very friendly and great to deal with. ******* was also great. The quality of the door along with the warranty (parts and labor) was excellent. The new door was sturdier and alot more solid than previous, as well as the rails and framing. I would recommend Precision, and ask for ******* or ***** if you do.
Adam S
03/19/2025
Precision Garage Door provided prompt and timely service. Technician, Michael arrived on time and was professional. Reviewed service request, provided different solutions and options, and diagnosed the problems. Provided estimates for the work he recommended to be addressed. Have used Precision in the past and will continue to do so. Very pleased with end result.
irma guerra-scott
03/18/2025
***** was on time, diagnosed the problem and repaired it. He also upgrades I requested. Same day service. I couldnt ask for any better.
Paul R
03/18/2025
Excellent works
Andrew Horn
03/18/2025
Chris-toe-4
03/17/2025
They were able to send a technician to me the same day I called. Jeremy Malek identified the problem quickly (springs needed to be worked on & the door needed to be oiled), & he repaired it quickly. Great customer service experience. I will use this company again.
Barbara Robinson
03/17/2025
Donna Navarro
03/17/2025
James Ellis
03/17/2025
***** T ***** ****** was a personable and skilled technician who was on time and very professional in diagnosing and fixing the problem. Excellent service.
Donna T
03/15/2025
Professional installers with high quality materials. Also good communication about status of order & installation
Bruce Cloud
03/14/2025
Jeremy quickly and professionally identified the most cost effective way to repair a high lift garage door whose spring axle base bracket lag screws were pulling out of the wall. Another company had advised replacing the entire spring, axle, brackets, and tracks for a couple thousand dollars while Jeremy fixed it for <10% of that cost. absolutely fantastic experience with both precision and jeremy!
Cord Cunningham
03/14/2025
They are very good & stand behind their products! We just had ours replaced from hail damage. They do a thorough job & explanation if necessary. Secon door we've had from them. We would highly recommend them.
Bruce C.
03/13/2025
My double bay, garage door failed to close. I called Precision Garage Door and obtained a same-day appointment. With my permission, the technician, Patrick Day, arrived 30 minutes early. He asked my input on how the door had failed. He thoroughly inspected the door and its components, looking for possible causes of the failure. After several minutes he located the cause of the failure and began corrective actions. In less than 45 minutes, the door was repaired, the overall system was tuned, a potential short in wiring was corrected, and the job was completed. Throughout the process I observed the actions of an expertly well trained technician. Thank you, Patrick, thank you Precision Garage Door of Austin. I am a pleased customer.
David Rackley
03/13/2025
Josh was a fantastic representative for your company. He has great communication skills and was quite thorough.
Michael Rastigue III
03/12/2025
A follow up call to Precision Garage Door for a sensor problem. As always, Shane responded promptly and professionally. It is a pleasure to work with Shane and Precision Garage Door company.
Mary Ellen Mongoven
03/11/2025
Isaiah White and his crew did an amazing job installing our new garage door. Very professional and answered all my questions. The new door is amazingly smooth and quiet. Thanks guys!
Tina Kuykendall
03/11/2025
Fast and responsive each time I call
Taylor McClendon
03/09/2025
My experience with Shane Murphy was great. He was very courteous, professional and helpful. He explained what was needed and the steps he had to do to get the job done.
Betty Collins
03/08/2025
Mary Ann Patterson
03/08/2025
Excellent service
Chuck Buzan
03/08/2025
It was so easy to schedule an appointment. They showed up on time after texting me the technician's name and picture and arrival time. Very professional, knew what they were doing and fixed my garage doors. I had used them once before and will do so again .
TONI Nelson
03/07/2025
Minuteman Press Lakeline
03/07/2025
Patrick was very professional and did great work!
David Cavalier
03/06/2025
Elizabeth Fletcher
03/06/2025
We noticed last night that a spring in our garage was broken. We scheduled an appointment online and had someone set to come out the next morning. The technician Brian was very knowledgeable and honest with upfront cost. Highly recommend!
AJG 123
03/06/2025
Communicated well. Worked quickly. Solved issue
b h
03/06/2025
Very professional, on time, transparent, excellent communication, the technicians are always very pleasant.
Elizabeth F
03/06/2025
Avinash Gogineni
03/05/2025
Fantastic service and response time! A piece snapped off my garage door about a week and a half ago. I called Precision Garage and their technician, Joshua Surfus, was here within two hours, put in a temporary fix, and gave great recommendations related to the replacement. Today I had another part fall off and Joshua came again same day and fixed it so I can continue to use my garage until the replacement gets in. Highly recommend.
Allison Schilling
03/03/2025
Michael was great. Showed up right at the appointment time. Walked me through my options and made great recommendations. Job was finished in under the time he originally quoted me, full system walk through of the new keypad and motor as well as all the WiFi and app capabilities. Great job and great service.
Peter Hanks
03/03/2025
Craig & Susan Dunning
03/03/2025
I woke up this morning at 6:30 AM to a less than pleasant experience, my garage door will not open. I replaced my garage door and garage door opener back in 2019 with Precision Garage Door of Austin, so we called them back out as we were very happy with their service in the past. Our service technician Stephen Michael arrived promptly, and was very courteous and professional. As the previous replacement/repairs were performed over 5 years ago, I fully expected to come out of pocket for the repairs, but Stephen pushed the repair through as a one time goodwill warranty gesture. Talk about customer service!! If you are looking to build a relationship for all of your garage door needs both now, and in the future, look no further than Precision Garage Door of Austin!
Matt H.
03/03/2025
I woke up this morning at 6:30 AM to a less than pleasant experience, my garage door will not open. I replaced my garage door and garage door opener back in 2019 with Precision Garage Door of Austin, so we called them back out as we were very happy with their service in the past. Our service technician Stephen Michael arrived promptly, and was very courteous and professional. As the previous replacement/repairs were performed over 5 years ago, I fully expected to come out of pocket for the repairs, but Stephen pushed the repair through as a one time goodwill warranty gesture. Talk about customer service!! If you are looking to build a relationship for all of your garage door needs both now, and in the future, look no further than Precision Garage Door of Austin!
Matt Hubbard
03/03/2025
****** was excellent . He was prompt, efficient. and courteous. He knew exactly what the problem was. From now on I will always call Precision for my garage door needs and I highly recommend them. Thanks
Katherine S
03/02/2025
Excellent work!
Sarah
03/01/2025
Brian did an excellent job of tuning up and lubricating my garage doors so they are operating much more smoothly and quietly. He showed me things that could develop into problems in the future and gave me estimates for what I could expect to pay to fix or replace them. Overall, he provided exceptional service.
Steven Monson
02/28/2025
Shane Murphy was prompt and courteous. He found my garage door issues very quickly and had them fixed in a very short time. He was great. I would recommend Precision Garage Door to everyone. Thank you!!
Jody Robinson
02/27/2025
Wonderful service from Josh. He was very knowledgeable and took care of our garage door needs. Highly recommended.
Bart Posnik
02/27/2025
Shane, is professional, knowledgeable and accommodating. The work is completed, repaired done, cleaned. Thanks.
Pedro A.
02/26/2025
Awesome job Brian!
William Hollis
02/26/2025
Great job Jeremy gave me a cheaper of the two options and it works great and I really appreciate his honesty and upfront in this quickness and doing the job
Steve Ammons
02/26/2025
Good, prompt service. Professional installation. Isaiah installed our door and new opener with care and attention to detail. Very personable and knowledgeable. Very much recommend Precision Garage Door. Will use them again for sure.
John Palmer
02/26/2025
Patrick arrived earlier than planned, and called first to let me know he was on his way. He arrived, quickly assessed the problem and fixed our door by replacing the springs. He was very efficient and pleasant and we really appreciated his knowledge. I will call Precision again if needed.
Yolande Williams
02/26/2025
Called Precision Garage Door for a faulty sensor on garage door. Shane came and fixed a loose connection. As always, Shane is professional and knowledgeable Thank yo
Mary Ellen Mongoven
02/25/2025
