Reviews

Outstanding, professional, cordial, knowledgeable, and on time. Our regular garage door maintenance company for many years.

Alfred C. M

09/29/2023

Eric F.

09/29/2023

I have used Precision in the past and was very satisfied with their service. 12 years ago we had a spring break on our door and Precision came out, inspected the door and recommended replacing the rollers and cables as well as the springs. Our 15 year old door operated like new and noticeably quieter after the repairs. The door has operated trouble free for the past 12 years after the Precision repairs. Over the years the door has been backed into multiple times and hit by at least one tree limb in a storm. Recently I noticed more jerky movements in the doors operation. Today I called Precision again for another inspection and they were able to have a service rep scheduled to be here in 2 hours. The assigned rep Brian R. called and was actually able to be here in just over 1 hour. Brian inspected the door and pointed out the multiple damaged areas on the panels and the damage they had caused in other areas as the door was operated. He suggested and I agreed we would need to replace the door to resolve the problem. He found an identical replacement in stock and a reasonable price. He was professional, knowledgeable and I enjoyed talking to him and his way of explaining the situation. I will be scheduling installation for next week and provide a review for what I will expect will be a professional, efficient service job provided by Precision employees.

Chuck McFerrin

09/29/2023

Our installer Prospero was great. Courteous and efficient. Would recommend...

Tim Alvarez

09/28/2023

Eugenie Schieve

09/28/2023

Connie Easley

09/28/2023

Sparkling Brook

09/27/2023

Nancy B.

09/27/2023

Isaiah was very professional and courteous - explained everything and answered all my questions. His workmanship was impeccable, and he left the garage very clean after replacing both my spring and door opener. Service was prompt, on-time, and efficient! Thank you!

Don Whittle

09/27/2023

Shane did a great job replacing the broke spring on our garage door. He also found a support bracket that was broken and replaced that as well. Whole process was under an hour. He also lube the door and verified everything was working correctly before he left. Was glad we purchased the best warranty they offered 7 years ago only had to pay the labor cost for replacing the spring. Great customer service.

Edward Bayer

09/26/2023

I could not recommend Precision Garage Door of Austin more. The spring broke on our garage on a Sunday four hours prior to a family reunion and we were trapped. I called Precision and they sent Shane Murphy, our technician, to the house. Shane was incredibly clear on the issue we were having, very transparent on pricing and completed the spring repair in less time than he quoted us. Shane was excellent and Precision was excellent to deal with. Thank you guys very much.

Mark Gibson

09/26/2023

Great experience, Shane the tech was right on time. He was quick with the repair and professional.

Robert Russell

09/25/2023

Fantastic company. Very quick to respond for a service call. Patrick Day is very knowledgeable. He gave me some good advice. All in all, exceptional service!

Annette Collie

09/24/2023

These folks are the best around. They were able to schedule my repai within a couple hours of my request. Shane showed up right on time, got the job done (full spring bar replacement and other stuff) in about an hour and charged a very fair price for outstanding quality parts and labor. I definitely recommend!

Bryan Adams

09/23/2023

Delighted with the service and attention to detail by Caleb! He was very thorough about explaining the repairs needed for my garage door and reassuring me of how his work would address those problems. They were quick to respond, incredibly friendly, and so very professional!! Very glad I lucked out with Precision Garage Door of Austin!!

Deni Vidaurri

09/23/2023

Jeremy with Precision Garage Door of Austin was able to come out in the same day as I first contacted Precision and he replaced all the components on my garage door to get it to work like a dream within an hour.

Jonathan Crabtree

09/22/2023

I just had a Shane from Precision come and he gave such an honest assessment, told me exactly what was wrong, even offered to waive the service fee so that I could get quotes from other companies on the needed fix. He really seemed to want to get me the best result. In the end, he did the fix and it turned out great - I feel like we've gotten a big upgrade on our garage door!

Meg R.

09/22/2023

On time , courteous and knowledgeable.

Chuck Bailey

09/21/2023

Sharolyn Y.

09/21/2023

Jeremy Maleck was our technician. He did a super job. Very quick and arrived on time. He is a great representation of your company

Elizabeth Hodges

09/20/2023

I was very impressed with Precision Garage Door Service. They came out same day on a Sunday evening and repaired our garage door. Caleb their technician was phenomenal. He was professional, efficient and knowledgeable. As an added bonus he was kind to my 3 year old who insisted on sitting outside and watching him work.

Maryam Mahmoud

09/17/2023

Installed high quality door opener. Adjusted door for smoother operation. Excellent service by technician ***********************.

Roger G

09/17/2023

Patrick was great! Diagnosed the issue and provided several options for repair. Would recommend this company ten times over!

Jennifer Nikole Jones

09/16/2023

Was able to find and fix the issue very quickly.

Briana Brosnan

09/16/2023

Installed high quality door opener. Improved door operation. Excellent service work by Technician Jeremy Malek.

Roger Geras

09/16/2023

Emma Rodriguez

09/16/2023

Quick and satisfactory service by Shane. Overall, great experience.

Ken Lawson

09/15/2023

Caleb was able to come out same day, diagnose, and basically completely rebuild our garage door setup. His exceptional attention to detail and the thoroughness in going over the components and how to operate each was very much appreciated. Highly recommend this top notch company.

Rachel Zinn

09/15/2023

Awesome experience, with company and technician Isaiah White was punctual knowledgeable and took care of my issue

Paul Riojas

09/15/2023

Right on time and quick fix. Couldn't ask for more

Penny Boyd

09/14/2023

jim traynor

09/14/2023

Brian was very thoughtful and thorough. He explained the problem, cost and entire reprogramming. Made sure I understand the warranty and that I could call any time for any issues. The initial call to Amanda was professional and courteous and even received an email explaining who would show up to my home. Very satisfied customer!

christina strobel

09/13/2023

Pia Decario

09/13/2023

Barb J.

09/13/2023

Scott N.

09/11/2023

Alan S.

09/11/2023

On time, courteous and competent. What more could you want?

Mike Spann

09/11/2023

Jeremy was very professional, courteous and knowledgeable with my new garage door opener installation. He even took a step further and replaced an old keypad for the other side without charge. I appreciate his special attention to detail. Thanks for a job well done.

LaVerne Banks

09/08/2023

Caleb at Precision is the best! He came out on a Sunday when our garage door stopped working, and instead of a quick fix, he did a complete inspection. The previous owner of our home tried to repair the doors with DIY parts, and the situation was dangerous. We had complete faith in Caleb, who did excellent work and left the job site immaculate. We are happy customers!

Anonymous Author

09/08/2023

Anonymous Author

09/08/2023

Prescision Garage Door of Austin is fair, speedy, perform quality work and do what they say. I would highly recommend them.

Roger Wood

09/08/2023

Caleb at Precision is the best! He came out on a Sunday when our garage door stopped working, and instead of a quick fix, he did a complete inspection. The previous owner of our home tried to repair the doors with DIY parts, and the situation was dangerous. We had complete faith in Caleb, who did excellent work and left the job site immaculate. We are happy customers!

CONNEE SULLIVAN

09/08/2023

Lawrence Hornsby

09/08/2023

Excellent, next-day service.

Jim McNabb

09/07/2023

Patrick was out to fix a broken spring back in April. There was a defect in the replacement spring and it broke again in Sept. Patrick came back out and the entire process was fantastic. No fault of Precision on the faulty spring, but they handled it as their problem and were quick to identify and fix the problem. Great people and great company.

Jeff Williams

09/07/2023

Amazing customer service, very professional.

Jennifer Sabatier

09/07/2023

Great service and finished the job very quick . I will use again.

Travis Howard

09/06/2023

****** arrived quickly and had all the parts required to fix my garage door. He made some recommendations for additional work that well consider getting done soon so our door will operate better and last longer.

John G

09/05/2023

Called on Labor day to fix garage door that would not open due to broken spring. They came out in less than 2hrs of being Called and fixed the door in about 40 minutes. Shane Murphy was our technician and did a fantastic job

Nct S.

09/04/2023

Jennifer Hertsenberg

09/02/2023