Isaiah did an outstanding job repairing my garage door! Professional service and top-notch quality. Highly recommend his expertise.
Chris Fuller
04/21/2024
Isaiah was very professional and polite. He did a great job!!
Shannon Morris
04/21/2024
Isaiah did an outstanding job repairing my garage door! Professional service and top-notch quality. Highly recommend his expertise.
Christopher F.
04/21/2024
Patrick did an amazing job. He was early and completed the job in no time. He explained everything that needed to be done and all the options available. I would highly recommend Precision Garage Door for any repairs.
Amy Luna
04/21/2024
I had a garage door replacement project that was in the planning process for over eighteen months and Precision Garage Door of Austin was extremely patient and professional with me, checking in periodically, but not too much, answering all of my questions and providing all the info I needed in order to make the final decision to purchase. Purchasing and ordering process went smooth, as expectations and timelines were communicated clearly throughout the experience. Thanks to Billy of the door design team and Karen in the office for all their help with this. In my experience, very few multi-thousand dollar projects go off completely without a hitch. What's important is how the issue is addressed. General Manager Sean Lynch and his team did not disappoint. Technician Isiah was awesome through his professionalism, flexibility, and patience as we navigated a few bumps along the way; but it got done; this customer's expectations were met, and Precision Garage Door of Austin truly provided that valued customer experience. A huge thanks to Sean and his team. I would definitely recommend this company for your garage door needs.
Lucas Y.
04/20/2024
Nick was very knowledgeable of our problem and came up with a solution that we could afford. Nick is very easy to work with and trust
Cha Cha
04/20/2024
Arrived on time. Thorough diagnosis. Fair price. Will def use again.
papa J
04/20/2024
Arrived on time, installation completed on time and Jeremy explained all the functions. Very pleasant experience.
Gary Sterle
04/20/2024
My garage door malfunctioned. There were broken cables and the door was jammed half open. The original installer would not return calls, texts, voice mails. After waiting two days (with my truck stuck inside the garage), I called Precision Garage Door and scheduled an appointment. ********************* was the technician they sent out. He was professional, personable, funny, and took the time to not only listen to what I had to say, but gave detailed explanations to my questions. I need to stress here...at no time did he ever try to upsell me on any additional work. He answered my questions about certain things and only provided quotes upon request. *** then got the door fixed in record time with the upgrades I had requested. It was then discovered that the opener itself (A Genie ************ was in a word...deceased. Many attempts were made by *** to revive it, but to no avail. *** suggested multiple times that it might be in my best interest to try contacting the original installer since the Genie unit was only 18 months old; it might still have some warranty left and I could save some money. I had no desire to speak to the original installer at this point. His no contact to my calls/texts was proof that having him come back was not worth any money I might save. He obviously did not need my business. *** and I discussed a new opener and he got me a quote for a Lift Master ****-shaft and we finalized the details. Precision's office personnel (*****, I believe) got my follow up appointment scheduled within five minutes of *** leaving. He was back in a couple of days with the new opener and another technician (******). They got the old opener removed, had the new one installed and even put in a keypad for me as a last minute request...and it was all done a very expeditious manner. I highly recommend *********************, and everyone at Precision. Great folks to work with, reliable, professional, and worth every ***** I paid for service and peace of mind.
Mary G
04/20/2024
Phil was great! Scheduling process was easy, they arrived when they said they would (a little before), let me know they were coming and walked us through all of our options. No pressure sales. This was a great experience overall and we will absolutely use them again.
Patricia Piper
04/20/2024
Everything went well. Caleb was very knowledgeable and helpful; not at all pushy.
Anonymous Author
04/20/2024
Wes arrived early. I did not really see him do anything, but the garage door opened when he tried it. He explained what the problem was and how to fix it. He also told me the sensor shoud have 1 green & 1 red light. He offered to have the call cancelled, but I asked him to do a service call. Which he did and also gave me two documents showing what it would cost to repair my door and what it would cost to replace it. I would not hesitate to recommend him.
Sam Eleanor
04/20/2024
Everything went well. Caleb was very knowledgeable and helpful; not at all pushy.
Rebecca Linton
04/20/2024
I have a wonderful new garage door! And it's unbelievably quiet too. Patrick and his guys were great. Would highly recommend!
Mercy Lawler
04/19/2024
I have a beautiful new garage door now and I can't believe how quiet it is. Patrick was so helpful with everything. I would highly recommend these guys!
Mercy L.
04/19/2024
Garage doors look amazing. Mickey was very professional and did such a great job. Best experience!
Melissa Homan
04/17/2024
Ronald Strauss
04/17/2024
Shane showed up right on time and quickly diagnosed the problem as a stripped gear in our 30 year old garage door motor He recommended a new motor since finding a matching gear replacement would be extremely difficult and we would still have an old motor He ordered a basic motor and returned the next day for a quick installation He answered all our questions and programmed both of our cars to open the new garage door Strongly recommend Precision
Joseph Spann
04/16/2024
Stephen Michael was super knowledgeable and helpful. We had a bracket break on the garage door and he knocked it out in under 30 minutes. He also gave some sound advice on door upkeep. When it's time to replace our door, we'll be going with Precision!
Rob Cortez
04/14/2024
Great service, Caleb was on time, very knowledgeable about the work and fixed the problem very fat
Maghsoud Tahmoressi
04/13/2024
************** ***** was excellent. Actually called ahead and came early. Great attitude and efficient in his installation. He even swept out our garage and cleaned the window *****! Can't say enough how impressed we were.
james m
04/13/2024
Cindy Ptacek
04/12/2024
Jeremy from Precision came to my house. He was very courteous and professional. He took pictures of the issue with my door and told me that the piece was being requested and would be replaced as soon as it was available. He adjusted an area on the door. It was a quick but thorough visit. I was quite pleased.
Alesia Landeros
04/12/2024
Outstanding service provided by Stephen. He was extremely professional, and knowledgeable.He was able to diagnose the problem with our garage door not being able to open, then repair, and replace the necessary parts, all in a very timely manner. We could not be anymore satisfied with the results, and highly recommend Precision Garage Door of Austin.
Todd Dunn
04/12/2024
Nick was great. Prompt, courteous and professional. Did a great job. Highly recommend!
Jennifer Smith
04/11/2024
Our tech , Brian, was awesome. Repaired garage door quickly, professionally; he explained everything thoroughly with repair options.
Rosanne Hatheway
04/11/2024
Prompt, excellent service in repairing our 20 year old garage door. Jeremy the technician was polite, very knowledgeable and explained the repairs needed in detail. Very professional service and I highly recommend this company.
Rick H
04/11/2024
Isaiah was great
Randy Hachtel
04/11/2024
Everything about this experience was smooth! They were able to come out same day I called, Jeremy was very knowledgeable and timely in the repair. Would highly recommend Precision for any garage door needs.
Heather Huffman
04/10/2024
Excellent service. Clear, fair, knowledgeable. .
J H
04/10/2024
Elissa Bjeletich Davis
04/10/2024
Lisa Catalfamo
04/09/2024
Connie Easley
04/08/2024
This was my second experience with Precision Garage Door. Billy Tackett was fantastic. Very helpful, polite, knowledgeable, professional. This is why I called Precision Garage Door when we had a problem with a new-for-us house.
James Goatcher
04/08/2024
We had a structural issue with our stand alone double garage door. Precision had fixed our attached garage door quickly and quite nicely during the pandemic, so it was easy to call them back for this issue. It took 2 days and quite a bit of concrete removal, but Michael persevered and our garage door and those driving in and out of it are now secure. Precision offers quality, craftsmanship and integrity, words that not everyone associates with garage door companies.
Deborah V.
04/07/2024
I called a different garage door repair company with great reviews, they set an appointment for the next day between 2-4pm and never showed up no communication at all. I went on Precision garage door website and booked an appointment for the next day between 12-2. I got an email confirming my appointment, the person coming out name Caleb called me at noon letting me know he was on his way, I received a text message from them with a picture of Caleb so I knew what he looked like. Caleb Skaggs was great!! very polite and knowledgeable and was able to fix my door same day and the value was great. I highly recommend Precision Garage Door, great communication and very professional.
Paul R.
04/06/2024
Belinda Yantis
04/06/2024
Right on time and very professional. Made sure that I had all the information that I needed.
Greg Pantzer
04/05/2024
We had a torsion spring break on one of our garage doors. Shane M. from Precision Garage Door showed up within hours. He was courteous, professional and informative. He got us up and running in no time. I highly recommend both Shane and Precision.
Leo Argersinger
04/05/2024
I posted a review about my opener installation and used the wrong first name for the man who did the work. Brian Rykowski! Gave me great info, set everything up for installation, which took about an hour, then showed me how everything works. Great experience. I apologize for the wrong name.
Pam V.
04/05/2024
Brian was an excellent technician with same day service for emergency repairs! Quick and easy with options of level of repairs.
Alex Carlson
04/04/2024
Monica Sanchez
04/04/2024
I sent Precision a request for a garage tuneup yesterday and they sent Isaiah out the very next day. Isaiah was extremely friendly and professional. He provided me with recommendations on our 11 year old doors and will soon be following up with them to update our springs and rollers. Thank you so much Precision and team.
Morgan B.
04/04/2024
I knew what garage door opener I wanted. Brian Rykowski was on time, gave me a quote and had the new stem installed in about an hour. He gave good, clear instructions on how to use the system and set up my car opener. Thanks!
Pam V.
04/04/2024
Excellent service by Isaiah White on my garage door replacement. He was courteous, knowledgeable , and was able to expedite my service. Even helped get my exterior keypad working on my garage door opener.
Jody Joyner
04/03/2024
Punctual, professional, knowledgeable, reasonably priced. Thank you!
Natalie Tarrant
04/02/2024
*****************************, our tech, was excellent. Was on time, courteous, and very knowledgeable. I've been using the company for many years, and remain completely satisfied.
John N
04/02/2024
Extremely knowledgeable and professional. I will be looking forward to the future installation.
Raoul Freeze
04/02/2024
Patrick Day did an outstanding job repairing my garage door in a timely manner. Thank you Pat
Perry L Foreman
04/01/2024
Great service!
David Cavalier
04/01/2024