Robert Gillespie
02/08/2024
Jeremy was professional and knowledgeable. He explained the repair, warranty, and answered my questions. Very pleased with service.
Monica H.
02/08/2024
Customer service booked us for an appointment same day, within a couple of hours. Patrick Day our tech was excellent, found the issue immediately and resolved it. We highly recommend Precision Garage Doors to everyone.
Xavier Borkowski
02/07/2024
Stephen with Precision was awesome! Fast, friendly and knowledgeable. Door works like brand new!
Adam Guest
02/07/2024
repair. They come out the same day many times and they are always helpful, friendly and always on time.
Treeta M.
02/06/2024
Bryan Rykowski did a terrific job for us. He was timely, knowledgeable and efficient. I highly recommend him
Eric Taube
02/06/2024
Brian Mills
02/05/2024
Thank for coming right away
Raquel Jackson
02/05/2024
I called last night and made an appointment with Precision and your technician arrived very timely this morning. Shane was very professional, friendly, and an excellent technician! He loves his company, loves his work, and did a great job! I will be using Precision for all my future garage door service and repairs. Thank you so much!
J. B.
02/05/2024
******* did an excellent job of explaining situation and what options I had
Wendy W
02/05/2024
Very fast and efficient customer service. I would highly recommend Precision. I was very impressed with the knowledge, expertise and kindness of Isaiah. Everything about my experience was top rated.
Cheryl Heinsohn
02/04/2024
We experienced a complete failure of the lifting system (old springs literally exploded) Door was jammed...could not move it. Precision Door had installed a new opener about 18months ago and handily put a huge decal with their service number on right below the main switch. They came out within 3 hours of our "emergency" call. The fix was easy...new door. The how and when it could be done got complicated.The tech was great in handling the problem...got his boss Shaun on the phone and I was able to work out the details of color and a rather complicated install after about 20 minutes. In two days Precision Door had our new door installed. It is not how difficult the problem is...it is the PEOPLE who work it...come up with a solution....and then implement the fix. Precision Door's staff is just oustanding. Don't look anywhere else...just buy from them!! John Rush
John R.
02/03/2024
Good company, knowledgeable and affable technician.
Stephen Brown
02/03/2024
Caleb was pleasant and thorough in explaining choices and options. Appreciated the customer service.
John Kennie
02/03/2024
Zander Blunt
02/02/2024
Caleb was great, knowledgeable and prepared, fixed my issues on the first visit. Friendly and professional
Bobby Whitlow
02/02/2024
******* explained everything that needed to be done and the cost, based on several options. He did a great job! Highly recommend!
Judy H
02/01/2024
***** did great job explaining the problem and fixing it.
Albert W
02/01/2024
I had both of my garage doors replaced after 25 years. The technician, Shane Murphy, came out and made the initial assessment and provided me with a detailed estimate. It took about three weeks for the new doors, rails and other hardware to come in, but it was well worth the wait. Shane also did the installation. He is such a pro! He worked diligently for several hours to make sure that everything was just right. I am more than pleased and I highly recommend Shane and Precision Garage Door of Austin.
Patricia Davis
02/01/2024
Isaiah was on-time (actually early with permission), polite, professional, and quick! He replaced the spring and cable in our garage door and I will definitely be recommending Isaiah and Precision Garage Door to everyone I know!!
Chrissy Sampson
02/01/2024
Caleb was a great technician! He was extremely knowledgeable, fast, professional, and our doors are working great. We highly recommend!
Rebecca Saathoff Davis
01/31/2024
Mike Green
01/30/2024
1 of our 3 garage doors was malfunctioning. They fit us in a few hours after reaching out for an appointment. Jeremy was knowledgeable and worked quickly. We will definitely be calling him again for any future needs on our other garage doors.
Brooke Endres Jones
01/30/2024
Burt Ellison
01/30/2024
Caleb, Michael and Landon were excellent. What was hopefully just a repair turned into a new garage door, and the team at Precision made it as painless as possible. They are professional and kind and customer service is their priority. Sean ensured the experience was top-notch. Highly recommend this company all day every day.
Susan Hambright
01/29/2024
Patrick Day with Precision Garage Door did a great job. On day 1 came on time, inspected and needed to order a part. On day 2 came on time and did the replacement. Everything worked great, no problems. Always called me 30 minutes before appointed time and arrived on time. Also very polite. I have used Precision and continue to use them
Marie Howell
01/29/2024
Sean Beal
01/29/2024
*************************** was outstanding! Professional, courteous and informative. He went above and beyond to help me with the techy things.Same day installation.
Susan T
01/29/2024
Shane Murphy was a very pleasant and efficient technician. He did an excellent job. Our new garage doors look amazing!
Tammie Drewry
01/29/2024
Robert Martin
01/28/2024
Shane was extremely professional, knowledgeable and on time. They did a great job in a timely matter. Would definitely recommend the company
Michelle Steinbach
01/28/2024
Installers gave me options and prices. They were nice and efficient and worked quickly.Would recommend them.
Patsy N
01/27/2024
***** did a great job. He educated us and was very efficient.
Lorraine P
01/27/2024
Great, easy, no nonsense experience from the initial visit thru install. Our 30+ year old garage doors were in really bad shape. Patrick showed up the same day we requested an estimate and did a great job going thru the different options from fixing to replacement. We went ahead and did a complete tear out, replacement. Patrick was able to show us what the different doors would look like virtually on a picture of our garage. Very efficient, no pressure sales. When the doors came in Precision called the week before to schedule. Landon showed up on time and went to work. I was wondering how 1 person could manage the job by themselves, but it was no problem at all. I guess when you've been installing doors for so long it is no big deal. Doors worked great, and everything was cleaned up. Landon took some time to show some of the door features and made sure we were completely satisfied. It was a really good experience from start to finish.
Mike Egliht
01/27/2024
Linda L.
01/26/2024
Caleb was awesome. He was very responsive and went above and beyond to get my new door installed as quickly as possible. Cannot thank him enough.
Anonymous Author
01/26/2024
Thank you Nick for the great chat and fixing the wire chaos! Thanks to precision Door. Love the new doors!!
Chuck Diviney
01/26/2024
Brian is a great guy. I am so appreciative of how quickly he troubleshoots the issue. Always arrives in time or today arrived early after informing me. Precision is very fortunate to have an employee of this caliber.
Linda Luebs
01/26/2024
The experience was great! Having had the spring on my door "explode" and not having any idea where to start I am glad I contacted Precision Garage Door of Austin. Scheduling was super easy, the assessment they provided was thorough and fair, and the work was completed extremely fast.
Jay Babin
01/26/2024
Rebecca Beck
01/25/2024
Cory M
01/25/2024
Jevan Gibson
01/25/2024
Sean the general manager came out for an emergency call at 10.30 PM in the middle of heavy rainfall to help open the garage door, which was locked from inside. He explained everything clearly over the phone and arrived on time and finished the job inside 15 minutes. I would highly recommend.
Sudarshan Selvarajan
01/25/2024
Caleb is excellent! Om time, efficient, and personable. Will definitely recommend and use again.
John Richter
01/24/2024
Precision Garage door has been phenomenal from day one. They are very professional, communicative in a timely manner and keep you updated a long the way. Once our doors came in they notified us, we scheduled an appointment to have them installed and when the installer (Prospero Hernandez) showed up in the time he said he would he had the job done in less time than he told me. We were very pleased with the completed job. He went over everything before he left and was very explanatory on what he was going to do and what he did. Very nice guy!!!!
Patrick Roane
01/23/2024
Brian was on time, very courteous and very professional while performing the work.
David Brown
01/23/2024
Good work & good communication.
Joe Khachadourian
01/23/2024
Had a problem with a garage door malfunctioning. The technician, Brian Rykowski, came the same day that we called for service. Brian explained the problem and offered several alternatives to repair the door. We made our selection and the replacement parts included the torsion springs, bearings, cable, cable drums, and rollers. Brian was friendly, knowledgeable, and professional. Would use again.
Robert Grissom
01/22/2024
Did what he said he would. Cleaned up after.
DAVE PHILLIPS
01/22/2024
Our garage door spring broke on Saturday evening. Shane came out on Sunday morning, explained the repair options and pricing, and completed the work in a timely manner. He was very professional and we are happy with the service.
Charles La Voy
01/21/2024