I called last night and made an appointment with Precision and your technician arrived very timely this morning. Shane was very professional, friendly, and an excellent technician! He loves his company, loves his work, and did a great job! I will be using Precision for all my future garage door service and repairs. Thank you so much!
J. B.
02/05/2024

We experienced a complete failure of the lifting system (old springs literally exploded) Door was jammed...could not move it. Precision Door had installed a new opener about 18months ago and handily put a huge decal with their service number on right below the main switch. They came out within 3 hours of our "emergency" call. The fix was easy...new door. The how and when it could be done got complicated.The tech was great in handling the problem...got his boss Shaun on the phone and I was able to work out the details of color and a rather complicated install after about 20 minutes. In two days Precision Door had our new door installed. It is not how difficult the problem is...it is the PEOPLE who work it...come up with a solution....and then implement the fix. Precision Door's staff is just oustanding. Don't look anywhere else...just buy from them!! John Rush
John R.
02/03/2024

I had both of my garage doors replaced after 25 years. The technician, Shane Murphy, came out and made the initial assessment and provided me with a detailed estimate. It took about three weeks for the new doors, rails and other hardware to come in, but it was well worth the wait. Shane also did the installation. He is such a pro! He worked diligently for several hours to make sure that everything was just right. I am more than pleased and I highly recommend Shane and Precision Garage Door of Austin.
Patricia Davis
02/01/2024

Caleb, Michael and Landon were excellent. What was hopefully just a repair turned into a new garage door, and the team at Precision made it as painless as possible. They are professional and kind and customer service is their priority. Sean ensured the experience was top-notch. Highly recommend this company all day every day.
Susan Hambright
01/29/2024

Patrick Day with Precision Garage Door did a great job. On day 1 came on time, inspected and needed to order a part. On day 2 came on time and did the replacement. Everything worked great, no problems. Always called me 30 minutes before appointed time and arrived on time. Also very polite. I have used Precision and continue to use them
Marie Howell
01/29/2024

Great, easy, no nonsense experience from the initial visit thru install. Our 30+ year old garage doors were in really bad shape. Patrick showed up the same day we requested an estimate and did a great job going thru the different options from fixing to replacement. We went ahead and did a complete tear out, replacement. Patrick was able to show us what the different doors would look like virtually on a picture of our garage. Very efficient, no pressure sales. When the doors came in Precision called the week before to schedule. Landon showed up on time and went to work. I was wondering how 1 person could manage the job by themselves, but it was no problem at all. I guess when you've been installing doors for so long it is no big deal. Doors worked great, and everything was cleaned up. Landon took some time to show some of the door features and made sure we were completely satisfied. It was a really good experience from start to finish.
Mike Egliht
01/27/2024

The experience was great! Having had the spring on my door "explode" and not having any idea where to start I am glad I contacted Precision Garage Door of Austin. Scheduling was super easy, the assessment they provided was thorough and fair, and the work was completed extremely fast.
Jay Babin
01/26/2024

Sean the general manager came out for an emergency call at 10.30 PM in the middle of heavy rainfall to help open the garage door, which was locked from inside. He explained everything clearly over the phone and arrived on time and finished the job inside 15 minutes. I would highly recommend.
Sudarshan Selvarajan
01/25/2024

Precision Garage door has been phenomenal from day one. They are very professional, communicative in a timely manner and keep you updated a long the way. Once our doors came in they notified us, we scheduled an appointment to have them installed and when the installer (Prospero Hernandez) showed up in the time he said he would he had the job done in less time than he told me. We were very pleased with the completed job. He went over everything before he left and was very explanatory on what he was going to do and what he did. Very nice guy!!!!
Patrick Roane
01/23/2024

Had a problem with a garage door malfunctioning. The technician, Brian Rykowski, came the same day that we called for service. Brian explained the problem and offered several alternatives to repair the door. We made our selection and the replacement parts included the torsion springs, bearings, cable, cable drums, and rollers. Brian was friendly, knowledgeable, and professional. Would use again.
Robert Grissom
01/22/2024
