Wes was very professional. He called shortly after I made the appointment to inform me of the approximate time for his arrival. Much appreciated. After his arrival, he took time to explain exactly what he was going to do. Along the process he answered all my questions. He was very meticulous in everything he did. He made sure that all his mess was picked up. And know our garage door works again!!!. I highly recommend Precision Garage Door!!!
Bruce Revennaugh
02/24/2024
Great service and nice technician.
Mary Bird Bowman
02/24/2024
Penny Wilkins
02/24/2024
Highly recommend Precision!!! From the ease of the online scheduling, the confirmations, both with text & email, the punctuality of Brian, my technician, & the superb work he did getting my door overhauled & working great!!! The whole experience went very smoothly. Brian was honest, & I feel the price was fair! Will definitely use them for all my garage door needs! Gwen
Gwen F.
02/23/2024
Brian Rykowski came by to fix my garage door. He was professional and friendly. He was even patient with my nervous dog. I highly recommend this company and the services they provide. All of the techs they have sent did great work. They have never over charged me in the past, and I have never thought of using any other company.
Eli O.
02/23/2024
Our technician Caleb was excellent. Showed up on time, explained the options and completed the job in a timely manner. Great customer service.
Dorie Looney
02/22/2024
Dawn Bosland
02/22/2024
Nick did the exact work I asked for. He pointed out things that might be a problem and clearly communicated the cost/benefit. He noticed that my old garage door opener does not work. He offered the service of replacing the opener, but was really cool about it. "You can probably fix this yourself. Find this part on Amazon." I *REALLY* appreciate not overselling additional stuff. Well done and very good experience.
Toby Kinslow
02/21/2024
Precision Door and especially Stephen have been great to work with! They have always been able to come the same day or next morning and fix whatever the issue is on site. Stephen is very knowledgeable, friendly, and professional - would give him and our overall experience with Precision 5 stars!
EB Trainor
02/21/2024
Michael Gorski
02/21/2024
4Dinka
02/20/2024
Staff who answered the phone were very polite and got someone out the same day. Brian Rykowski addressed our broken cables and spring on our single car garage door. Showed up on time, quickly assessed the issues, provided us with three options to address the broken parts as well as other aged parts, and was very knowledgeable and polite. Highly recommend!
Debbie Miller
02/20/2024
Travis Kainer
02/19/2024
Mickey Wheeler did a great job installing our new garage door. He was fast, thorough and cared that his work was done correctly. I highly recommend Mickey and Precision Door!
Darin Johnson
02/19/2024
Just got my garage door looked at and ordered a new door from Precison Door Services. Brian Rykowski was our service technician, awesome customer service. He was able to give me a complete estimate and got the door ordered today. Thank you. Ron Caldwell
Ronald Caldwell
02/19/2024
Shane from Precision was awesome. He provided same day service and it was a holiday. He repaired our broken spring in under an hour and for a very reasonable price. Highly recommend.
Hoyt & Alexis Haffelder
02/19/2024
Isaiah showed up on time, which I love. He was very professional and knew what the problem areas were very quickly and offered a few solutions. He was able to address the problems on the spot and was finished in an hour. It was an amazing experience.
Jon Wesneski
02/19/2024
Rob King
02/18/2024
Best service ever This is why I always use these people! Have lived in this house for over 40 years Rusty Rogers
James R.
02/17/2024
Precision was recommended by a neighbor when the door came off of its rollers, and would not close as my wife was leaving for work. The came out the next morning. My technician was Sean, and he was here at the time scheduled, called when he was close, so we were aware, and was both friendly and professional. With regard to the repair, he was able to fix it while he was here, and offered 3 price options (just get it working, replace the minimum possible, and full repair (which came with a warranty). I was very pleased with the service and recommended them without reservation
Craig Kopecky
02/17/2024
Excellent service!
Sharon Eskenazi
02/17/2024
Stephen Michael was our technician and he was first rate. He analyzed the problem and took time to explain it to me. It was a Saturday for which I was grateful. I was fortunate to have called Precision Garage Door of Austin.
Bruce Tria
02/17/2024
Have used Precision Garage Door of Austin for many years for any issues with our garage door and they have always been very quick responding and professional. Always explained the problem and any and all options available to us. We would never consider using any other company.
Bea C
02/16/2024
We have used Precision Garage Door of Austin for many years for any issues with our garage door. They have always been very quick to respond and very professional. Caleb recently installed our new door opener quickly and taught us how to use the new system. He had us logged in and up and running in no time. We would never consider using any other company.
Frank Cadena
02/16/2024
Kristen Ball
02/16/2024
************ was ***************************. He was awesome! He came early, he was very thorough and educated me! He fixed it fast, and educated me in taking care of it in the future! I really recommend ***************************!
Cindy M
02/15/2024
We needed warranty work on a door seal. Patrick corrected it quickly and efficiently. The service was impeccable and quick.
David Downman
02/15/2024
Precision replaced my 15 year old garage doors in July 2022 at my home in Austin, TX. They made design selection straight forward, pricing transparent, and install went fast and smoothly. Today, roughly a year and a half later one of the doors threw an error code and was unable to close. Isaiah, my Precision technician, was at my house and done with the repair in less than 2 HOURS, the same day we experienced the issue. Charge for the repair?....ZERO dollars under warranty. I'm now a life long Precision customer and will be recommending them to anyone who is thinking about upgrading their garage doors.
Benjamin Scott
02/15/2024
Mike Marsalis
02/14/2024
S. Michael was awesome!! Very accommodating and polite & certainly Knowledgeable of his job! He installed our new unit in a very reasonable time as well. IN my opinion he is a great ambassador for Precision Garage Door! He made a stressful event rather pleasant!!
Tommie Stuart
02/14/2024
Brian was very professional and went out of his way to explain the problems with our garage door. I felt he was being upfront and honest.
Martha Stracener
02/14/2024
Isaiah was incredibly helpful in assessing our garage door. My family and I are going through a transition in our lives and he gave us all the details we need to move forward. Thank you.
Esteban O
02/13/2024
Melissa Newland
02/13/2024
Quick and professional service by Billy Tackett. This company has been great every time we have contacted them. Prospero did a quick change of the panels and got the door working well. Thanks
Beth Maroni
02/13/2024
Brian has been to service our garage doors on three different occasions and has done an excellent job! Precision Garage Door has always offered same day service and the job is completed the same day once the assessment is made and approved. The repair is completed in a professional and timely manner. Highly recommend!
Laura Garrett
02/13/2024
Great service again with this company. Isaiah was super helpful and professional. He examined every possible issue before doing the work. He walked me through every question I had and completed the work in a timely manner.
Geoffrey P.
02/12/2024
Shane was courteous, knowledgeable and friendly. Did a great job fixing the garage door. Highly recommend him.
Jim Dickey
02/12/2024
The technician was punctual, polite and very efficient. Definitely recommend service
Satyarth Kul
02/12/2024
I was extremely impressed with the work Stephen did to fix our garage door. He came out an hour after getting the call on a Friday afternoon and thoroughly explained the issue and got the job done in a kind, professional manner. Went above and beyond to replace our garage door lights as well. Would definitely recommend.
Robin M.
02/11/2024
Isaiah White showed up on time. He was knowledgable about what needed done and efficiently did his job. Very pleasant young man. He also answered some of the questions I had about my system. Very good representative of Precision Garage Door company.
Carol Schuster
02/11/2024
Dawn Weston
02/11/2024
I appreciate them coming out on the weekend and fixing our grange door. Great service, very personable service technician and will definitely recommend them.
Tom Thomas
02/10/2024
Our garage door suddenly went off kilter last (Friday) night. I reached out to Precision at about 10 p.m., and was able to get an appointment scheduled for this (Saturay) morning between 10-12. Stephen Michael showed up on time, and promptly and professionally fixed our garage door for a reasonable price. Very happy with how this all went--I was expecting this to be a big hassle. Thanks to Precision, it was simple!
Christina P.
02/10/2024
Brian Rykowski came to the house and quickly identified and fixed our garage door issue. Brian is knowledgeable, friendly, and efficient. We have been very happy with Precision Garage Door and with Brian, Caleb, Isaiah, and the other technicians we have met.
Kent Smith
02/09/2024
Arrived on time, efficient, completed job in estimated time. SM was polite and courteous and explained all the work he was doing and if a problem arose he told me immediately. Very satisfied!
Greg F
02/09/2024
Super helpful and friendly! High quality garage door and service!
Sarah Pettry
02/09/2024
Unfotjunately ou did too good a job in this instance. While your tech (name unknown)was in transit to our home, I found my lost opener. Unfortunately, he was there and finished his job before II ,could contac him, so now I guess I have a spare. Would certainly use your services again.
Glynn Hatley
02/09/2024
Michael went over and above. Great service provider, came out within 2.5 hours of me calling, will definitely use Precision again!
Christine S
02/09/2024
Lovely young man, very polite, knowledgeable snd patient with my limited knowledge.
Janice Jones
02/09/2024
David Alston
02/08/2024