The technician, Shane Murphy, was outstanding. Very professional and took the time to talk me through everything. No pressure tactics to “upgrade” or do more work than was necessary. Completed the work in a timely manner then explained what all he did and gave suggestions for some ongoing maintenance to keep the door functioning at top performance.
Omer Snodgrass
07/19/2025
The technician, Shane Murphy, was outstanding. Very professional and took the time to talk me through everything. No pressure tactics to “upgrade” or do more work than was necessary. Completed the work in a timely manner then explained what all he did and gave suggestions for some ongoing maintenance to keep the door functioning at top performance.
Omer Snodgrass
07/19/2025
We had Phil come out and install a garage door in our home in Austin. Prior to coming he came and did an estimate on repairs and deliver the news that the repairs were going to mount up considerably and get us into the price range for a new garage door But that was not the information that we wanted to hear it is what we expected given the age of the home was courteous, professional, and extremely thorough in the review and in the inspection report that he provided Because of Phil professionalism we opted to go with precision doors for the new garage door installation. He gave us confidence in the company and the product and we knew we were in good hands. Our garage Door installation was completed today and we could not be happier. We have little babies and dogs and safety was a primary concern with our old garage door now we Feel very safe inside our home with the new garage door. Precision hit five stars in every way possible.
Rebekah Armstrong
07/18/2025
We had Phil come out and install a garage door in our home in Austin. Prior to coming he came and did an estimate on repairs and deliver the news that the repairs were going to mount up considerably and get us into the price range for a new garage door But that was not the information that we wanted to hear it is what we expected given the age of the home was courteous, professional, and extremely thorough in the review and in the inspection report that he provided Because of Phil professionalism we opted to go with precision doors for the new garage door installation. He gave us confidence in the company and the product and we knew we were in good hands. Our garage Door installation was completed today and we could not be happier. We have little babies and dogs and safety was a primary concern with our old garage door now we Feel very safe inside our home with the new garage door. Precision hit five stars in every way possible.
Rebekah Armstrong
07/18/2025
Can I leave more than 5 stars? Precision did a great job from start to finish. Scheduling was a breeze, and they had me on the schedule within a matter of hours. Shane was friendly, knowledgeable, professional and helped me understand my options without making me feel pressured to repair more than just my springs. I'd say overall they were competitive with what I expected, so even if I ended up paying $100-200 more, it was 100% worth it for the quality of service and speed. It's obvious why they have such high ratings and I'd suggest giving them a call before calling anyone else.
Stefan Fincias
07/18/2025
Can I leave more than 5 stars? Precision did a great job from start to finish. Scheduling was a breeze, and they had me on the schedule within a matter of hours. Shane was friendly, knowledgeable, professional and helped me understand my options without making me feel pressured to repair more than just my springs. I'd say overall they were competitive with what I expected, so even if I ended up paying $100-200 more, it was 100% worth it for the quality of service and speed. It's obvious why they have such high ratings and I'd suggest giving them a call before calling anyone else.
Stefan Fincias
07/18/2025
I just had a garage door opener installed in my house by Precision Garage Door Service. Jeremy Malek is the technician who came out to install the garage door opener. Jeremy is a professional and he was thorough and very knowledgeable about all the equipment. Jeremy made the whole process a very smooth and seem less experience. Great job!!!
Luis Herrera
07/16/2025
I just had a garage door opener installed in my house by Precision Garage Door Service. Jeremy Malek is the technician who came out to install the garage door opener. Jeremy is a professional and he was thorough and very knowledgeable about all the equipment. Jeremy made the whole process a very smooth and seem less experience. Great job!!!
Luis Herrera
07/16/2025
Our garage door was in such bad condition when we purchased our house that it was our Number One priority to replace. We could not be happier with the result! Prospero and Isaiah were super friendly and worked very quickly to demo the ancient door and install a door that will make the neighbors jealous. Prospero instructed me on the warranty and necessary periodic maintenance. We also want to thank Michael, our original contact. He guided us through the ordering process and was a major contributor to the success of our project. This is an investment that we can see and appreciate day-in/day-out.
Kent Hurst
07/14/2025
Our garage door was in such bad condition when we purchased our house that it was our Number One priority to replace. We could not be happier with the result! Prospero and Isaiah were super friendly and worked very quickly to demo the ancient door and install a door that will make the neighbors jealous. Prospero instructed me on the warranty and necessary periodic maintenance. We also want to thank Michael, our original contact. He guided us through the ordering process and was a major contributor to the success of our project. This is an investment that we can see and appreciate day-in/day-out.
Kent Hurst
07/14/2025
I called Precision after the spring snapped on our garage door. They were very accommodating with scheduling a time for a technician to come out. The technician, Patrick D., called 30 minutes prior to the appointment time to let me know he was on the way. Once he arrived, he was very professional and knowledgeable, answering all of my questions. After doing his inspection, he went over all of my options and explained them well. When the financial matters were settled, he got right to work. He told me it would take him about an hour, which surprised me for the amount of work he'd be doing. It was installing 2 new springs, both bearing end plates, both cables, all of the rollers, and lubricating all joints on a 2 car door. He is efficient at his job, because he was done in about an hour! Overall, it was a great experience and I would use Precision again in the future.
J R Sparks
07/11/2025