From beginning to end - it was a pleasure working with Precision Garage Door of Austin. I met with Michael to review my garage door issues, He was extremely polite and knowledgeable. I had been having issues with my garage door, after Michael reviewed everything we ended up deciding to replace the garage door and opener. Michael completed the service order on Saturday am, and advised I should be contacted Monday for scheduling the installation. I received a text, stating that an appt was avail Tuesday and asked if this would work for me. FAST!!! Isaiah arrived within the stated window and very masterfully proceeded to replace my door and opener. Isaiah was kind, knowledgeable - very pleasant to work with. I now have a new door and opener from Friday the day I contacted Precision for an appt to Tuesday, completion of project!! Thank you Precision Garage Door of Austin!!! 5 stars!!
Laurie Pieper
04/09/2025
Fantastic service and communication from Stephen Michael!! Stephen replaced our old and dangerous broken garage door system with a new torque spring system. Very thankful for his quick response and fix. Thank you Stephen! 10/10
David Hine
04/08/2025
Amazingly prompt and efficient repair/replacement. Shane explained the source of our problem and options - and handled the repairs quickly, even though our garage has some non-standard elements.
George Henderson
04/08/2025
Brian was very thorough, explained what needed to be done with choices
Larry Hein
04/07/2025
Joshua Surfus was our technician, and he was on time, professional, courteous, and competent. Within minutes he diagnosed the problem, fixed it, and all is well. We have been using this company for years and have never been disappointed.
Hector R.
04/07/2025
Prompt and efficient in resolving my issue. I had backed up into the garage door causing one of the rollers to come off the rails. Brian was able to fix it and it’s back to being as good as new. Highly recommend.
Unmesh
04/07/2025
Patrick Day came out to our house right at the beginning of the scheduled window, explained everything, and go to work right away. I was so happy as our garage door stopped working late on a Saturday night. Scheduled online and got a Monday 8-10 window! Garage works great, and he even checked our old remotes and synced them to new motor. Can’t recommend Precision and specifically Patrick enough. Thank you!!!
Frances Woolsey
04/07/2025
Thanks for the great work. ******* *** did a great job explaining the different options after checking out the system and was able to do the installation that same day quickly and efficiently.
Vince M
04/07/2025
Precision came today to try to fix my noisy garage opener. Phil Belfrage was a true gentleman and professional who offered many options. Thank you, Precision, for sending this technician. He was such a light in my day. He was efficient and knowledgeable, well mannered and honest. Phil is a true asset to your company.
JLo
04/06/2025
Stephen Michael arrived within the time frame we were given. He even called when he was on the way.. we were having issues with the garage door stopping half way when trying to reprogram our remotes .. after several attempts we called Precision .. Stephen Michael was a expert and had our garage door running perfectly in no time
Cindy Trub
04/06/2025
Phil was professional, pleasant, and efficient. He explained the issue clearly and fixed the garage door quickly.
Ojas Vyas
04/05/2025
They came out in a timely manner. Patrick explained the situation with our old door and made the replacements we needed.
Christy Krames
04/04/2025
I recently had a broken garage door spring and contacted Precision Overhead Garage Door Service for the repair. They sent out Shane Murphy, who arrived ahead of schedule—always a great start. Shane was courteous, efficient, and clearly knowledgeable. He completed the repair quickly and professionally. The pricing was fair, and I appreciated the discount he offered. Overall, a great experience—I highly recommend Shane and Precision Overhead Garage Door Service to anyone in need of garage door repair.
Chris S
04/04/2025
Mickey did a great job ! assessed my service issue made a plan of action and additionally installed a keypad @ the exterior of garage. Great job!
Chuck Sweeney
04/04/2025
Our garage door spring broke and I was unable to open the door. I scheduled a same day appointment with Precision Garage Door of Austin. The technician, Shane Murphy, was friendly, courteous, very informative, explained what the issue was clearly, and went over several options with great detail. Shane even helped move some boxes out of the way to give him the access needed to work on the door. Thanks Shane, we are very please with the work you performed.
Tim Tedford
04/03/2025
Technician was very knowledgeable and professional. He was very efficient which I appreciate. Able to make choices very quickly and get exactly what I wanted. ***** ******* also fix my garage door so I can use it until the new garage door gets installed.
Gilbert M
04/03/2025
My technician was the greatest
Robert Johnson
04/03/2025
Shane was courteous and friendly and answered all of my questions. He went the extra mile and I appreciate that!!
Coleen Mastrianni
04/03/2025
Thanks for the quick and quality garage door service. ***** is professional in his knowledge of service and repair.
Dwight P
04/02/2025
I just had a garage door installed by Precision Garage Door of Austin. The technician Landon Kellogg was extremely efficient and friendly. The new door is beautiful, quiet and brightens our dark garage. Landon spent time showing how to transition to manual operation and how to do simple maintenance that will ensure quiet smooth operation. Even though it is a heavy door, the door itself is surprisingly easy to maneuver in manual mode and requires very little strength. By the way I do have a garage door opener. I highly recommend Precision Garage doors of Austin. They are responsive , communicate in a timely manner and the entire installation is quick.
Celia Klotz
04/01/2025
Precision Garage Doors were able to come out the next day after my door broke and provided me with multiple options on how I could approach the repairs needed. Phil was incredibly friendly and helpful. He clearly explained what needed to be done and worked with me on the price for multiple doors. I wouldn't hesitate to recommend them to a friend and will definitely call them back if I need support again.
Jennifer Shifman
04/01/2025
Joshua came in and quickly diagnosed a very strange problem with the WiFi connection on one of our doors. He finished up his previous call early and called to asking it was OK to arrive for my appointment early. He was polite, friendly and had a great attitude.
Doug Thompson
03/31/2025
Excellent job
Moses Lifongo
03/31/2025
Had a great experience today. I quickly received a same day appointment at a good time for me. Phil called when he was on his way. A text was sent before his arrival so I knew who to expect. He gave us an estimate and explained everything clearly, He was efficient in completing the job. Overall it was a great experience and I would definitely recommend Precision Garage Door.
Maureen Quinn
03/31/2025
technician was friendly and knowledgeable. he was on time. work was performed as quoted.
Julie G
03/31/2025
Quickly fixed my bent garage door and gave me options for short terms and long term solutions. Thank you!!
Lindsey Clyde
03/31/2025
It was good. Thank you.
Linda Perez
03/31/2025
I have a two car garage and after 25 years had both of my garage doors and their openers replaced. I wanted to get an unusual noise diagnosed in one of the units, and the same day I placed the call a technical professional showed up, noted there was no problem with the doors operation itself, but made an adjustment that did eliminate the noise. Great and prompt service.
Mariano Camarillo
03/30/2025
Brian Rykowski came out quickly and performed work quickly. Very professional, kind, courteous, explained everything, great customer service. I highly recommend him and will definitely use him next time a problem arises.
Donna Renshaw
03/30/2025
Phil was fantastic. Highly recommend
Andrew Rigby
03/29/2025
Shane was great and explained everything thoroughly.
Christina Cane
03/28/2025
Brian was AWESOME, made sure we knew what we were buying and provide the instructions we needed.
Don Renshaw
03/28/2025
Thank you for the great, punctual and courteous service.
Marco Faini
03/28/2025
Jeremy Malek is very professional and knowledgeable. He repaired our garage door and addressed all our concerns. Highly recommend him and the company!
Olga Tikhonski
03/27/2025
Joshua, was very helpful,courteous and very pleasant to talk to. His attitude was very positive
Curtis M.
03/26/2025
Michael Alley
03/26/2025
Jeremy was great, he explained everything that needed repaired, gave two options for the repair. I was impressed. Will be using you guys in the future.
Billy O.
03/25/2025
The technician, Stephen Michael, did a great job and resolved our issue very quickly. Two thumbs up, and Precision will continue to be our first call next time.
Stuart Vardaman
03/25/2025
Landon was great. He showed up on time and did a quality job, including the cleanup. He removed EVERYTHING associated with the old garage doors and put in an entirely new installation. He also noticed one of the new panels was defective and said I would be contacted to replace it within 4 weeks. He showed me how everything worked, explained how a where to lubricate occasionally and even left me a can of spray lube. Update: within a few weeks, Landon came back and replaced the defective panel. He was here and let me know he was all done, before I even knew he was here. Would recommend Precision to anybody looking for repairs or a new door.
Ed Reynolds
03/25/2025
I had to call Jeremy with Precision Garage Door to come out to see why my garage door was making a popping sound. He made some adjustments and now everything seems fine. Once again, Jeremy was very professional and courteous! I would recommend Precision to my family and friends. Thanks again Jeremy!
Tracy Shaffer
03/25/2025
Top notch from start to finish. **** the technician is a credit to his company
Dana M
03/25/2025
We Love Precision Garage Door Company Jeremy was Wonderful !! Thanks Jeremy !! So Happy to Have our Door Working Again We would Highly Recommend This Company
Christine Peterson
03/25/2025
Very responsive and had everything they needed to fix the problem with them. Garage door is fixed and I am very satisfied!
Jay F.
03/24/2025
Jeremy was great. On time and did a great job. Many thanks!
Chris Collins
03/24/2025
Josh called before arriving. Arrival time was spot on. He listened to what questions I had. He did the work. And explained the invoice. He is friendly and personable. I will call y'all again.
Molly Slosky
03/24/2025
Phil provided excellent customer service. He was very knowledgeable and answered all my questions. He deserves 10 stars.
Otis Williams
03/23/2025
Mickey Wheeler came to our house on a Sunday morning to repair a broken garage door spring. We first noticed the broken spring on Sunday morning, and we could not easily open the door to the garage where both vehicles were trapped. Mickey completed the repair and offered us some options for upgrading to a new garage door, if we decided to do that in the future. He was very helpful and skillful.
Madison Kilgore
03/23/2025
Came out on short notice on a Saturday. Micky was very knowledgeable and fixed our garage door!
Robert S.
03/22/2025
They provided same day service for a tracking problem, and it was great to see the same person that installed our opener 2 years ago. Thanks, Shane!
Michael Adler
03/22/2025
Satisfied, fixed Perfect, Fast and running smoothly. It was broken Spring and could not open the garage door Jeremy Malek the technician is a dedicated one.from Precision Garage Door of Austin.
TMaria Widjaja
03/21/2025
