Bad news, our garage door spring failed, and we knew it was going to be an expensive pain in the ass to get it repaired. But we were wrong. Good news, I contacted Precision Garage Door of Austin after reading their reviews online. They sent their technician, Stephen Michael, out to assess our problem that same day. He reviewed what parts had failed and how the system worked. He made suggestions as to what would have to be fixed to get it working again, and he gave us two additional options that would replace some additional older parts of the system. (Our system was more than 10 years old, likely more like 20.) We signed our contract on Friday, and they completed the work on Monday. We chose the second option with a 3-year warranty, and are happy with our decision.
kelly hines
09/22/2025
Bad news, our garage door spring failed, and we knew it was going to be an expensive pain in the ass to get it repaired. But we were wrong. Good news, I contacted Precision Garage Door of Austin after reading their reviews online. They sent their technician, Stephen Michael, out to assess our problem that same day. He reviewed what parts had failed and how the system worked. He made suggestions as to what would have to be fixed to get it working again, and he gave us two additional options that would replace some additional older parts of the system. (Our system was more than 10 years old, likely more like 20.) We signed our contract on Friday, and they completed the work on Monday. We chose the second option with a 3-year warranty, and are happy with our decision.
Kelly H.
09/22/2025
Derek Weller
09/19/2025
Once again Precision Garage Door came through for us with flying colors!! Jeremy came right away and fixed our garage door so it would close again. So nice, courteous and professional!!
Dan Vandiver
09/19/2025
Jeremy did a fantastic job making adjustments. We will need to replace our motor and he took the time to explain our options. We will be asking for Jeremy exclusively to continue our repairs.
Kevin Creamer
09/19/2025
Stephen Michael did an excellent job installing 2 garage door openers. He was professional and knowledgeable on the equipment. I highly recommend Precision Garage Door of Austin.
Marsha Westerman
09/18/2025
Alberto Fernandez
09/18/2025
Can I give 10 stars? Josh was awesome
Jason McWhorter
09/18/2025
Everything was great! And works great! Excellent job and awesome individual. Would refer to anyone that needs garage door work done... Thanks
Jeff C.
09/18/2025
Very professional/ courteous.
Rajat Diwan
09/18/2025
Marsha Westerman
09/18/2025
Needed keypad reprogrammed and additional remote garage door opener along with programming my cars garage door opener. Michael was so helpful and patient in explaining cost involved and taking care of all my requests. I would definitely use Precision again.
Celia Menchaca
09/17/2025
When I tried to open garage door this morning, I heard a loud bang, but it opened. Precision was able to send someone out within an hour or so. I expected a several day wait.
Jerry Gordon
09/17/2025
Brian is professional, courteous and very quick in doing his job. I recommend him unreservedly.
Juan G.
09/16/2025
Shane was very helpful. I have been having issues with my new garage door opener for the last couple of weeks. On his visit last week he thought he had it issue corrected however, that did not turn out to be the case. He came back earlier today and had to change out some of the sensors. He was very punctual and got the problem identified and corrected.
Daniel Houlihan
09/15/2025
Derek Grillo
09/15/2025
Scheduling was very easy. I was able to get someone out the next day. Our technician, Stephen Michael, did a great job! After assessing the issue with my garage door, he explained what the cost would be and fixed it in a timely manner. The process could not have been easier. I highly recommend Precision Garage Door!
Lisa T
09/13/2025
We had both our double door and golf cart door replaced today with Phil Belfrage and his partner. They could not have been friendlier, more knowledgeable or professional. We have used Precision Doors over the years in Austin at two different houses with the same result. They are so far and above any other company we have used! Five stars ***** for Precision Doors,!!
deb hodgkins
09/13/2025
Amazing service. Pleasant, professional, and extremely competent. Truly the gold standard!
Richard D
09/12/2025
Knowledgeable, professional,
ronald peterman
09/12/2025
Excellent service from Karen and Landon. Karen notified me of arrivals. Landon installed my door in one afternoon and left it cleaner than he found. I'm very happy with his work and my new garage door is soooo quiet.
Ruth A Davis
09/12/2025
They are prompt, professional, and thorough in their work. We've been a repeat client for several years now. Would recommend them.
Chris and Tracy Hutson
09/12/2025
As always, Shane was on time and very helpful. He is punctual, courteous, knowlegdable. My entire experience with Precisioin Garage Door has been the best.
Daniel H.
09/12/2025
Great service as always my 4th property with Precision.
Cline York
09/11/2025
Jeremy did a great job.!!!!! Professional, courteous, knowledgeable.
Marcos Garcia
09/11/2025
****** ***** was very early,came prepared and fixed our door very quickly. We decided to have him do a complete two spring refurbishment with new hardware. He had all the parts with him and completed the job within an hour.Absolutely first rate service from first call scheduling with Brook to Jeremys work. Very pleased and with a ten year warranty too.****** K ****
Ronald L
09/11/2025
A smooth and quick process to schedule a repair. Brian Rykowski was the tech and he showed up on time and kept me informed of the process. Would recommend again.
Sherri Shadrock
09/10/2025
Virginia Larson
09/10/2025
Shane Murphy fixed our garage door in few minutes. He knows exactly what to do. He is polite, professional and very friendly. We highly recommend Precision Door and Shane Murphy
Elsa Atarod
09/09/2025
Michael is as very friendly and knowledgeable about garage door. He replaced my rubber sealant and did a great job. Kudos to Michael.
Jeana Kingsbury
09/09/2025
Sylvia Rowehl
09/09/2025
Joshua Surfus is everything you could ask for in service technician, Polite, competent, knowledgeable and respectful of you property. He explained in easy to understand the problem and then explained what he was doing as he made the repair.
Paul Brown
09/09/2025
Tracy Cooper
09/08/2025
Shane was amazing, thorough, and fast! Really helped us when we were in a bind since we are leaving to go out of town in the morning.
Lauren L.
09/08/2025
Dale Dingley
09/08/2025
Brian Rykowski with Precision Garage Door of Austin installed a new Lift Master garage door opener for our home, verified operation of the opener, coded the remotes for our cars, and the exterior keypad in a little over an hour. The new opener operates quietly and smoothly. I'm very pleased with the installation and would highly recommend Brian and Precision for any garage door repair or replacement.
Richard Jaynes
09/08/2025
Pappi LeJeune
09/07/2025
Excellent service throughout the process. Order a custom door, delivery was within estimated range. Isaiah, our installer, was extremely knowledgeable and professional. He even went the extra mile to move our above garage storage so our new 3 panel door would fit. Highly recommend.
Tyler Gums
09/06/2025
Stephen Michael with Precision Garage Doors called the day before the appointment to see if the problems I was having could be solved over the phone . I thought that was very considerate and kind. That kind of customer support is very important in making future decisions with garage door repairs.
Peter Villanueva
09/06/2025
Professional and quality
Kelly Blaskowsky
09/05/2025
I called for a door repair and got an appt for the next day! Josh with Precision called in the morning to ask if he could come earlier. He assessed the problem right away and gave me some options. I chose to replace my garage door motor system, and it was finished and working within a couple of hours! I highly recommend this company for all the reasons stated.
Paula Tuttle
09/05/2025
We had really old wooden garage doors in the place we bought. They really needed replacement. Precision Garage Doors helped us stabilize them when they started to fall apart, till we could get new doors! Landon did a fantastic job installing the new doors! Thanks to all of the team at Precision Garage Doors!
Carla Gibson
09/04/2025
Prospero Hernandez has done a great job installing the new garage door and garage opener for me. He is precise and courteous, and the door looks even better than I have expected. He even helped me reprogram home link in my car, which saved me lots of efforts and time. The whole project went so smoothly without any issue. What a wonderful experience that I had with precision garage door. I highly recommend it.
Brian Li
09/04/2025
Don Fleming
09/04/2025
Karina Leija
09/04/2025
Michael was awesome and all Communication to me was fantastic. We needed a typical Garage door repair of all of the 18 year old parts, springs, rollers etc and it was performed quickly while I was working in my office. Seamless! And I called yesterday! Less than 24 hours later I was good to go! I highly recommend Precision Garage Doors of Austin!
Rene Spencer
09/03/2025
5 stars- on time, great explanation of the problem and options, fast repair. Will use again, highly recommend.
Tom B.
09/03/2025
Great service and price from Precision ( we have used them when our garage door spring broke in the past ) . So glad we called them again . Gave us many options for our garage door, or if we wanted to replace our 19 year old motor, which we did go with some options offered. Great reasonable price for high quality service. We called on a Saturday and were able to get this taken care off on Sunday. Yes they do charge a service fee or to look at the problem, but everyone does ! We didn't have to pay that since they were repairing it. I can't thank them enough for taking care of this so quick as our vehicles never stay outside. We highly recommend them !! If rating had a 10 we would give them a 10 .
Cesar R.
09/03/2025
Landon and Shane were very responsive and did an excellent job. I highly recommend them for new door or a repair
Karla Boles
09/02/2025
Patrick was very personable and professional
Kelly Mercer
09/02/2025