Reviews

Brian came out when it first started to have problems. He oiled our rails and got it working. Then he left us the oil--all at no charge. He warned me that it was over 20 years old and would probably continue to cause problems. He was right. I called him again, both times he was at my house in a couple of hours. He replaced everything in about one hour. Excellent job and customer service.

Nancy G.

03/11/2022

I want to give the highest rating I can for the work that Nick Sager for Precision Overhead Garage Door Service. The organization was prompt to schedule an appointment. Nick was friendly, knowledgeable, professional and quick with fixing my door. Fabulous company !

Angela Haugan Lowry

03/08/2022

**** did an excellent job. Good door company! Will definitely use their services again.

Rodney G

03/07/2022

Caleb was super helpful and courteous. Great products. Great price. Love the 10 year warranty! Will definitely call for all my garage door needs.

Nancy S.

03/07/2022

Jeremy was my serviceman and he was prompt, courteous, kind and most importantly got the job done. He also took a few minutes to evaluate all of my garage doors and made recommendations. Precision is my team!

Dianne A.

03/05/2022

Shandra S.

03/04/2022

Conscientious and thorough - good job done in a timely manner

Dan M.

03/04/2022

Had a great prior experience with Precision Garage Door so used them again to replace the garage motors. Nick was prompt, communicated all our options well, and sold us on the two units. Installation was extremely professional and quick. Very satisfied and would recommend.

Dano Johnson

03/04/2022

All went well. I tried to stay "local"; however, after numerous attempts to make contact with two "local" garage door repair/installation companies over two weeks of no answers and no return calls, I had to broaden my search. (One of the two was the company that installed the doors two years ago!) Anyway, Precision answered my 10:30AM call with a real person and after verifying that Wimberley was definitely within their service area, scheduled a service call for between 12&2PM the same day. Service tech arrived about 1PM. After assessing issues with both doors, he made several adjustments, lubricated them and cleaned up afterwards. A real pro! Now after two weeks of manually operating one of the doors, we have perfectly operating doors again. BWT all of this was done in about an hour and at a surprisingly reasonable cost. This is my new garage door company!

Anonymous Author

03/02/2022

Super knowledgeable and helpful with reviewing our options. Not greedy or pushy. Skilled and friendly!

Catherine McGinley

03/02/2022

Excellent service and exceptionally fast! Highly recommend Sean and Brian at Precision Garage Door! They are kind and knowledgeable and very accommodating.

Johnny Rodriguez

03/01/2022

Caleb was very professional and knowledgeable. I really appreciate the time he took to explain the problem and what would need to be done to fix it. He went above and beyond. Definitely recommend this company!

Jessica

02/27/2022

Nick did a great job. His repair and installation were much cleaner and of better quality than the previous work done by another company. Nick was also very friendly and easy to work with.

Anonymous Author

02/25/2022

Awesome experience with Shane who totally rebuilt our garage door system which had been incorrectly installed and was failing.

A. van Alstyne

02/25/2022

Margaret R.

02/24/2022

We recently purchased replacement door for our garage. The process from selecting through install was flawless. So happy with our purchase and that we went with Precision Garage Door. Stellar company to work with.

Christina M.

02/23/2022

Karen L.

02/18/2022

Needed emergency service and they showed up within an hour and fixed our problem! Highly recommend!

Rick Burket

02/18/2022

We got a quick response to our request and the technician, Billy Tackett, was prompt and knowledgeable. He thoroughly inspected the door and opener and made targeted repairs and adjustments that made the door work better than ever. The first company we called barely looked at the door and gave us an estimate for replacing the entire system -- Precision saved us thousands of dollars because they cared enough to evaluate what was going on with the door.

Mikki Gibson

02/18/2022

I highly recommend Precision Garage Door of Austin!! Brian did an outstanding job!

Mona H.

02/17/2022

The technician was courteous and kind and took the time to explain what he was doing. Precision garage door is the best. That is why I have used them for over 25 years.

R J.

02/16/2022

These guys are great! They were able to show all the options and what they would look like on our home. the process took less than 30 minutes. The price was super reasonable in my opinion.

Chris B.

02/16/2022

The office staff and the installer were professional, friendly and on time

David F

02/16/2022

Very professional & provide great service.

Cherie Dawson

02/15/2022

James B.

02/14/2022

Great. Sean was professional and pleasant to work with. Excellent customer service!

Roy Blanco

02/11/2022

Mary T.

02/11/2022

Sean did such a great job at fixing our battery and helping me with the added features of our garage door opener. Thank you so much for the help!

Monica Grace

02/10/2022

Nicole C.

02/09/2022

Repairman prompt, knowledgeable, friendly, skilled.

Mark Boerger

02/08/2022

Karen K.

02/07/2022

This morning I was greeted by the chain breaking on my 15 year old garage door opener. Within two hours, Shane from Precision Garage Door of Austin arrived and replaced the broken system. He was very professional and courteous. By noon the door was up and running along with a new app. Excellent responsiveness and service. Thank you!

Brad Englert

02/07/2022

They did an excellent job helping me pick out then installed my garage door. Very pleased!

Phyllis C.

02/05/2022

Great technician, competitive pricing, great warranty even on workmanship. Technician very friendly, honest, knowledgeable and helpful.

Tim B

02/04/2022

The spring to my garage door broke, I used Precision Garage Door of Austin. Technician (Sean) arrived for the job. He was professional, friendly and efficien. He explainEd the whole process prior to any repairs. He also proved helpful tips on how to maintain my garage door. I would definitely recommend this business

David W.

02/04/2022

Responded same day~ Very professional. Shane was so helpful and answered all my questions. Highly recommend!

Bama Brown

02/03/2022

Quick response. Very nice and professional.

Jenny Lockhart Harris

02/01/2022

called Precision before 12:00 11/22. Technician arrived at house before 4:00. Serviced door. Replaced all moving parts. Done and cleaned up work area by 6;00. Could not ask for better service. Excellent response from reception to completion of repairs. Will recommend to friends and neighbors without hesitation.

George S.

01/31/2022

In June, 2021 my 3 year old home suffered a random garage door failure- door folded in and glass shattered everywhere! Cause? Apparently, negligent installation by builder, Lennar. I have reached out for months to Lennar and if actions speak louder than words-- I have received no support, no responsibility, no care in the slightest. Precision Door was here immediately explaining failure and offering support. Today I have a new door that is SAFE and perfectly matching the aesthetic of my condominium complex! Top notch parts, labor and professionalism!! Not all businesses are created equally! Everyone on this team is professional and pleasant!! Highly, highly recommend!!

Maria del Carmen delaMorena CHI TM (Carmen)

01/29/2022

Same day service. Polite, friendly and knowledgeable service technician. I would definitely call Position garage door Austin if I need service again.

Paula R

01/28/2022

The team was very courteous, explained all the steps of the process of both installing and using the new garage doors, and completed the installation of two doors in just half a day.

Marty Novak

01/28/2022

The technician Nic was friendly, efficient, and an expert during repair process.

Kerry H

01/28/2022

We had our garage door and system changed by Precision. The technician assigned to this job was Shawn O and he was outstanding. He was ontime each time he came out. Also very professional and outstanding work. He's an asset to your company. I will recommend Precision for anyone needing work done on their garage door. Satisfied customer in Southfield Mi.

Cha Cha

01/27/2022

We had an excellent experience with Jeremy Malek. At first, he wasn't sure if he was going to be able to give us a control or connect our cars to the garage since the unit was older. But after a few attempts he was able to connect the control to the garage successfully and he was able to connect our cars to the garage very fast. We are very pleased that we got everything we wanted done.

Cassandra Trevino

01/26/2022

George the technician was able to quickly diagnose and fix the problem with our door. Good job

Wayne Wheatley

01/25/2022

Excellent same day service! Nick the tech was knowledgeable, polite and friendly. One of the best experiences we've had. Thanks Nick and team!

David Flynn

01/25/2022

My call re: my garage door was managed quickly and professionally. Shane came same day I called, quickly identified and showed me the problem (which the first company I called had not even identified). He clearly knew what he was doing, was extremely professional, and took the time to explain each issue and the options. He addressed all of my questions and even made a temporary modification to try to extend the function of my door during the time between now and door replacement. Given the multiple fractures in my 20yr old garage door (which he showed me in detail) it was clear to me that his recommendation for replacement was legit and the only way to fix my situation. Excellent experience.

Phyllis McAnelly B.

01/22/2022

Very pleased with how quickly we got an appointment when our garage door wouldn't open. They were out the next day and we had 2 new garage door openers installed and also had the wheels and pulleys replaced on the existing doors. They are now so quiet I can barely hear when the doors open and close. Extremely satisfied with the service and would highly recommend Precision Garage Door of Austin!!

Jane Lape Martin

01/21/2022

Great experience, pricing was fair, work was professionally done, and finished in a timely manner.

Shawn Samuel

01/20/2022

Arrived at time promised. Explained clearly the work he was doing. Excellent knowledge of the product and clearly is experienced installing it.Patiently explained how to use the product and took us through the set up for its use.We are very pleased with the result and the professional and timely installation. Price was exactly as quoted.

Robert B

01/19/2022