I have used precision garage for a few years now and I am always pleased with their Awesome customer service, The guys Sean and Landon were courteous, professional and very knowledgeable! The guy Sean was the first guy to Maintenence my Garage, he rocks bc he was very friendly and knowledgeable in his craft, he answered all my questions before I decided to buy a brand new garage door with garage door opener. The technician Landon provided excellent customer service, his superb knowledgeable and expertise, super friendly, very efficient and he did a perfect job explaining and setting up our new garage and door opener. Overall, I am very happy with my purchase and how smooth and quiet my garage sounds. The garage seems sturdy, has easy to use features and lifetime warranty !
Alex H.
07/30/2023
Very professional customer care given today. I was ordering a new Garage Door that I was trying to purchase 2 years earlier. After two 16 Week estimates for delivery I cancelled. I called back today to check on the new delivery times and found out that 4 weeks was the new schedule. Price is much higher, but I understand the cost increases. We will see when they actually get my door and install it.
William T
07/28/2023
Brian Rykowski repaired my garage door in a fast and professional manner. He arrived on time and was very pleasant to talk with as I described what happened. He did an awesome job and even recommended items that needed upgraded. Will recommend him and Precision to others that need garage door service. Thanks.
Stu Beam
07/27/2023
I scheduled with Precision Garage Door for help with my garage door which stopped working. Brian came and diagnosed the issue and explained (and showed) that the gears and belt were stripped and busted and trying to repair it made no sense. Thankfully Brian was already equipped for the replacement so he took care of it the whole thing in the same appointment in an hour and now I have a perfectly working garage door again with a new Liftmaster system. I'm very satisfied with the work and service and would highly recommend Precision Garage Door and Brian Rykowski in particular. Thanks!
Andrew Z.
07/23/2023
We're super satisfied with the service Precision Door of Austin did. Our door was going up by itself on a regular basis. Pretty scary! We called Precision and Caleb Skaggs came out to access the situation. He ended up putting in a new motor and sensors for us. He explained everything he was going to do very thoroughly before he started the job. Took him less then two hours to finish. Quality work! Also a fair price for services rendered. Caleb was friendly and very professional. We highly recommend Precision! A+++++++
Doug V.
07/22/2023
Brian was extremely nice. Professional, knowledgeable, efficient. Gave recommendations. We did add a brace to the door but for the moment chose not to replace the wheels. We, also, discussed getting a surge protector for the garage door since our area takes a lot of lightning strikes. Ordered one from Amazon. 🤷â€â™€ï¸ Better than replacing the whole unit. Thanks, Brian!
Debbe Hysell
07/20/2023
It was a great experience to have Nikolas come by and replace a broken torsion spring for my garage door. He was fast, friendly and very helpful in staying within my budget for the repair. Top quality service. Any future work on my garage door will be done by Precision Garage Door.
Keith D.
07/19/2023
Our garage door stopped working and we had no idea who to call. After reading some online reviews, we decided on Precision and were glad we did. ********** did a terrific job. Our garage door had a broken spring and now does not! He called with a 30 minute notice and was here on time. He did his initial inspection and clearly explained what he found and provided multiple options. An exact quote was agreed upon and he began the work immediately. It was finished just a short time later. The door was tested and the repairs were outlined to make sure I was satisfied. I would definitely use Precision again and wholeheartedly recommend them.
Dalton H
07/14/2023
Our garage door stopped working and we had no idea who to call. Â After reading some online reviews, we decided on Precision and we're glad we did. Â Wes N. did a terrific job. Â Our garage door had a broken spring and now does not! Â He called with a 30 minute notice and was here on time. Â He did his initial inspection and clearly explained what he found and provided multiple options. Â An exact quote was agreed upon and he began the work immediately. Â It was finished just a short time later. Â The door was tested and the repairs were outlined to make sure I was satisfied. Â I would definitely use Precision again and wholeheartedly recommend them.
Dalton H.
07/14/2023
Our garage door stopped working and we had no idea who to call. After reading some online reviews, we decided on Precision and weâ re glad we did. Wes N. did a terrific job. Our garage door had a broken spring and now does not! He called with a 30 minute notice and was here on time. He did his initial inspection and clearly explained what he found and provided multiple options. An exact quote was agreed upon and he began the work immediately. It was finished just a short time later. The door was tested and the repairs were outlined to make sure I was satisfied. I would definitely use Precision again and wholeheartedly recommend them.
Dalton Hobbs
07/14/2023
Our garage door stopped working and we had no idea who to call. After reading some online reviews, we decided on Precision and we’re glad we did. Wes N. did a terrific job. Our garage door had a broken spring and now does not! He called with a 30 minute notice and was here on time. He did his initial inspection and clearly explained what he found and provided multiple options. An exact quote was agreed upon and he began the work immediately. It was finished just a short time later. The door was tested and the repairs were outlined to make sure I was satisfied. I would definitely use Precision again and wholeheartedly recommend them.
Dalton Hobbs
07/14/2023
Scheduling an Estimate Meeting was so easy. Phone staff was pleasant and direct making a next-day appointment.. Technician ************************* called in route to give an eta and made a prompt arrival. ****************** was very courteous and knowledgeable. He answered our questions and guided us to make quick decisions. It was a pleasant and professional experience. We ordered and are excited to get our new garage doors!!! *********************************
Brock & Carol O
07/13/2023
Great service by *******. We called on a Sunday morning and scheduled for ****. I told the operator that he could come earlier if available. He was here at 11:15! Diagnosed the problem and made the repairs quickly and efficiently. We will have them back for a different door repair/refurbish in the near future.
Peggy R
07/10/2023
Caleb Skaggs was an amazing technician and so personable. He was very courteous and knowledgeable and did just an awesome job in fixing the issue with our garage door opener. Would highly recommend him to anyone. He was absolutely the best technician we could have gotten. If you're lucky enough to get him as the technician to come out and address the issues with your garage door opener then its your lucky day. Its rare these days to find someone so good with amazing customer service skills and that truly loves the services that he provides. He does his best to get you the best service that you really need to fix your issues.
Penny N.
07/07/2023
Great experience with Precision. Brian is very helpful and explained things to us before installation. He also waived our initial consultant fee which really made me want to work with Precision. Mickey was great in installation and explained even more about maintenance. Thank you for taking care of us. Will definitely recommend to friends/family!
Brandon C.
07/07/2023
Everything you could want. A person answered the phone, set up an appointment; the representative came on time and did the work in the time that he estimated. I feel like I paid a fair price  The new opener works great, and he installed a surge protector so maybe this won't happen again.
Clay O.
07/06/2023