We've used Precision a number of times for repairs and service for our garage door. After over 20 years the door needed replacing and from the sales staff to the installation, the process was quick, upfront and professional. Our installer, Isaiah White, was easy to work with a completed the job wonderfully.
Hank Warner
02/26/2024
After having an awful experience with another company, Precision was awesome. Tech Caleb called twice to let me know when he would arrive. He looked at the door, told us what needed to be done and gave me a price breakdown before starting. He was also very personable. I will call you again for service. I will also recommend to friends and neighbors.
Molly Slosky
02/25/2024
Wes was very professional. He called shortly after I made the appointment to inform me of the approximate time for his arrival. Much appreciated. After his arrival, he took time to explain exactly what he was going to do. Along the process he answered all my questions. He was very meticulous in everything he did. He made sure that all his mess was picked up. And know our garage door works again!!!. I highly recommend Precision Garage Door!!!
Bruce Revennaugh
02/24/2024
Highly recommend Precision!!! From the ease of the online scheduling, the confirmations, both with text & email, the punctuality of Brian, my technician, & the superb work he did getting my door overhauled & working great!!! The whole experience went very smoothly. Brian was honest, & I feel the price was fair! Will definitely use them for all my garage door needs! Gwen
Gwen F.
02/23/2024
Brian Rykowski came by to fix my garage door. He was professional and friendly. He was even patient with my nervous dog. I highly recommend this company and the services they provide. All of the techs they have sent did great work. They have never over charged me in the past, and I have never thought of using any other company.
Eli O.
02/23/2024
Nick did the exact work I asked for. He pointed out things that might be a problem and clearly communicated the cost/benefit. He noticed that my old garage door opener does not work. He offered the service of replacing the opener, but was really cool about it. "You can probably fix this yourself. Find this part on Amazon." I *REALLY* appreciate not overselling additional stuff. Well done and very good experience.
Toby Kinslow
02/21/2024
Precision Door and especially Stephen have been great to work with! They have always been able to come the same day or next morning and fix whatever the issue is on site. Stephen is very knowledgeable, friendly, and professional - would give him and our overall experience with Precision 5 stars!
EB Trainor
02/21/2024
Staff who answered the phone were very polite and got someone out the same day. Brian Rykowski addressed our broken cables and spring on our single car garage door. Showed up on time, quickly assessed the issues, provided us with three options to address the broken parts as well as other aged parts, and was very knowledgeable and polite. Highly recommend!
Debbie Miller
02/20/2024
Precision was recommended by a neighbor when the door came off of its rollers, and would not close as my wife was leaving for work. The came out the next morning. My technician was Sean, and he was here at the time scheduled, called when he was close, so we were aware, and was both friendly and professional. With regard to the repair, he was able to fix it while he was here, and offered 3 price options (just get it working, replace the minimum possible, and full repair (which came with a warranty). I was very pleased with the service and recommended them without reservation
Craig Kopecky
02/17/2024
We have used Precision Garage Door of Austin for many years for any issues with our garage door. They have always been very quick to respond and very professional. Caleb recently installed our new door opener quickly and taught us how to use the new system. He had us logged in and up and running in no time. We would never consider using any other company.
Frank Cadena
02/16/2024
Precision replaced my 15 year old garage doors in July 2022 at my home in Austin, TX. They made design selection straight forward, pricing transparent, and install went fast and smoothly. Today, roughly a year and a half later one of the doors threw an error code and was unable to close. Isaiah, my Precision technician, was at my house and done with the repair in less than 2 HOURS, the same day we experienced the issue. Charge for the repair?....ZERO dollars under warranty. I'm now a life long Precision customer and will be recommending them to anyone who is thinking about upgrading their garage doors.
Benjamin Scott
02/15/2024
Brian has been to service our garage doors on three different occasions and has done an excellent job! Precision Garage Door has always offered same day service and the job is completed the same day once the assessment is made and approved. The repair is completed in a professional and timely manner. Highly recommend!
Laura Garrett
02/13/2024