Our garage door came untracked on New Years night, and I could not raise it enough to get the Camry out. I called Precision Garage Doors the next morning, thinking it'd be days before they could get to me. Surprisingly, Sean the tech was here before 2pm that very day (and ahead of the scheduled time). He did an analysis, presented me with several options, and explained clearly what needed to be done. I chose the basic 'fix', and he had that done in about 45 minutes. He was consistently transparent and thorough, and he even lubricated all the hinges and friction points. Door is back to its old self, but quieter! While it seemed a bit expensive, it was very prompt and professionally done.
Robert M.
01/02/2024
Shane arrived at my home at the time he stated. He was very friendly and easy to talk to. I showed him my faulty garage door and he immediately showed me the issue. He laid out a proposal and estimate which I agreed to. He was done with the repair in an hour. Overall, it was a good experience. I'll be calling back when I need their service.
Victori Hugo
12/29/2023
Wes did a great job. He showed up on time and gathered the info needed for a repair. He provided me a few estimates and reviewed all options with me.He went right to work after we settled on a price that fit my budget. It is an inconvenience to have your garage door break right at Christmas. Wes and Precision did a great job of opening our holidays again!
Erickson Sullivan
12/26/2023
Thank you Precision Garage Door services! Brian was our technician and was very thorough and showed us all the defects . He made several recommendations and we felt like we made an informed decision. Overall we are very pleased with his work. We know Precision will take care of our garage door for years to come. We highly recommend Precision Garage Door Services! ~ Caroline&Frank
Caroline Perez
12/22/2023
Jeremy showed up right on time, and less than 2 hours after I called into Precision this morning. Very polite, shook my hand and looked me in the eye. Great initial vibe. He took a preliminary look at the door and the Lift Master mechanism and immediately took ownership of the mis-installation they had done. It was a matter of a few missing nuts and bolts that had backed out because they were not tightened properly. He had it fixed in about 10 minutes and was on his way, but not without AGAIN taking ownership of the problem. He gave me good news about how he was going to warranty the problem AND the service call. Great news...unexpected expenses during the holidays are never fun. Thanks and Merry Christmas to Jeremy and everyone at Precision Garage! James Johnson Austin, TX
James J.
12/21/2023
Weather stripping - Billy did a great job. The weatherstripping looks great and will help protect our garage from critters trying to sneak in between the cracks that are no longer there! Billy was friendly, professional and timely. All at a fair price. Highly recommended. Thank you!
Thomas McClure
12/21/2023
I called Precision Garage Doors for an emergency call - tenant had a garage door that broke and she was unable to get her car out. They came at the beginning of the service time and were able to resolve the issue quickly. The technician, Isaiah, had recommendations of work that would potentially need to be done in the future but wasn't necessary right now. I greatly appreciate the professionalism, promptness and pricing was ok too.
Cami Dato
12/18/2023